Resort Details
- AyamiAir-conditioned restaurant serving Asian A la carte cuisine with Teppanyaki tables and sushi. Dinner only.
- Bamboleo· Open-air restaurant serving the best a la carte grill and steak specialities.
· Bamboleo Snackbar: Also includes a snack bar next to the swimming pool.
- BLOVED Lounge & RestaurantRestaurant exclusively for Privileged guests. Opening daily for a la carte breakfast, lunch and dinner.
- Catalonia BurgersThe ideal place to taste quality hamburgers during your vacation in the Caribbean. There are combinations for all tastes: with tomato, with bacon, with fried onion, with cheese and always accompanied by crispy French fries. Do you fancy a hamburger?
- El Mercado Buffet• Air-conditioned, international buffet-style serving breakfast, lunch and themed dinners.• El Mercado Buffet featuring indoor seating ( with air conditioning ) plus a recently added spacious outdoor dining terrace.
Available for all guests.
- La BrisaOpen-air, international buffet-style restaurant, serving breakfast, lunch and themed dinners.
- La CrêperieOpen-air restaurant serving salty and sweet crêpes.
- Los AlebrijesAir-conditioned restaurant serving authentic, A la carte Mexican cuisine. Dinner only.
- Mamma MiaCozy ambiance and delicious Italian specialties.
- Various Lounges/Bars
- El Abuelo
- Margaritas
- T Bar
- La Pinata - Disco / Bar
- Tequila Bar
- Pure Chill Out Bar
- Sports Bar
- Bar Maloo
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children welcome
- Concierge desk
- Currency exchange†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children welcome
- Concierge desk
- Currency exchange†
- Elevators
- Free high speed internet connection
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
† Fees may apply
- Children's program, onsite
- Kid’s club with daily supervised Activities and specialized staff
- For kids from 4 to 12 years old
- Special area for children in the pool
- DancingDance classes
- Direct access to a beach
- Fitness center on-site
Fitness Center (age 18+)
- Cardiovascular equipment and weights- Classroom for spinning, Pilates and yoga. Free lessons several times during the week and free for our clients.
- General †The Property have Pickleball Court available at their site.
- Non-Motorized Water Sports- Kayaks
- Snorkeling - equipment included
- Catamaran
- Introductory scuba diving lesson in the pool - Pool
- 4 swimming pools with different areas for activities including Jacuzzi and 3 special areas inside the pools for children
- One swimming pool with exclusive access to our Privileged customers
- Scuba diving †
- Spa †
Alegria Spa offering the best in facilities and treatments for your wellness and relaxation
Alegría Spa*
Spa of 3,900m2 well distributed in 2 floors has to offer:
- Main floor with gym (cardio training machines, weights and salon for spinning, yoga and pilates lessons).
- Offering also a beauty salon with hairdresser, manicure and pedicure services
- In the first floor there is the SPA area set with a complex hydrotherapy circuit; sauna, vapour, hydro massage shower, plunge pool and indoor pool with hydrotherapy circuit
- Master booths for couple treatments with hydro-massage bath
- Pool for hydrotherapy treatments
- Individual massage booths
- Relax area with tea and snacks
- Boutique Spa
Ask for information about our “Spa Experience” programs (individuals and for couples, age 18+)
*Additional charge apply for treatments, massages and beauty salon - Tennis court
- Golf †Nearby professional Puerto Aventuras, 9-hole golf course
*Additional charge applies
- On-site Entertainment
Weekly beach party
- Daily ActivitiesAerobics and Aqua aerobics
- On Site EntertainmentIndoor theatre featuring live nightly shows and entertainment
- MARINA PUERTO AVENTURAS
- Playa Del Carmen
- TULUM/XEL-HA
- Xcaret
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3053 reviews
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Dec 13, 2025You will be sorry. Please don’t be fooled.
Please believe me when I say “DO NOT COME TO THIS HOTEL”. This is Catalonia Yucatán beach hotel. NOT CATALONIA RIVIERA MAYA HOTEL (which is the same all of it.) Myself and my partner are still here. Extremely old and tied rooms. Some have a door into the next room. Will not clean room if you have a watch, iPad or camera on show. Two waters in fridge NO cold soft drinks or beer. One plug socket to use on one side of bed hanging off wall. 4 hangers in wardrobe. No kettle or tea and coffee facilities in room. A/C was ok but extremely noisy so you will turn it off through the night. No English channels in room tv only CNN news. We tried to set up Netflix through iPad and phone because it says smart tv but nothing. You can’t get a hot drink after 10pm no snakes or burgers or coffee and cake no late night bar or chill out places here. No drinks until 11am from bar around pool or beach. And don’t think about trying to get a drink from around the corner at the bar or pool area. It’s all the same beach ocean and hotel but only people who have got a different colour band on and have paid just An extra £200 before they traveled can drink at these bars. We asked to upgrade after seeing our room to be told it would cost 1200 American dollars. After seeing our tied smelly room And asking and meeting with Monica who said she would help and move us to a more happier clean fresh room which she did and it ended up being the same room but two floors up. I decided to just get on with the holiday. I had already wasted 2 days asking for help and listening to false promises . This holiday was definitely sold to us using next doors pictures and descriptions. So more shocking is that Tui told me two weeks before my holiday that they would find and move us to another hotel. The day before our flight they called me and left a message saying that the ONE customer service lady who I last spoke to was off sick for the past week so nothing got sorted. So TUI only has one customer service person. I would hate to think of anybody else working hard and saving up to be disappointed with this holiday. 10 hours on plane what a disappointment. TUI you are a disgrace and a disappointment. Even now just 3 days in TUI have not been back in touch after saying they would. Please don’t make the same mistake as we did. So if you’re reading this and have already left for this hotel come find me so I can say “ I told you so “. Names Pete and Leigh.
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Dec 10, 2025Great staff but hotel is old and run down. Food was tasty and fresh. Beach is not great. Not enough beach chairs.
The staff is top notch but the rooms are the worst I’ve experienced in Mexico or Cuba. Food is quite tasty and fresh. Beach is not great.
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Dec 07, 2025Child size portions
We had excellent service from our waiter, Angel Gabriel. He was very attentive and helped us with our choices. The mexican restaurant is lovely but the portion sizes are poor! Our starter was larger than our main course. My husband's main course wouldn't have fed a toddler. I know that it's supposed to be fine dining and the food was lovely but there needs to be more of it. Our experience of the hotel has been that if it wasn't for the fantastic staff the place would fall apart. Noisy workmen day and night, no coffee available through the day, air conditioning unit breaking, unruly and drunken guests, expensive spa services just to name a few. I hope that you are paying your staff well and looking after them well because they have made our holiday.
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Dec 04, 2025
Neldy at front desk
Neldy was a great help at the front desk. We are very appreciative of her assistance and attention to detail. The service at Catalonia is exceptional
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Nov 28, 2025
Not impressed
Hotel is nice! BUT don't be fooled about the restaurants mostly unable to book a table in any of them. The steak house restaurant is not available unless you have an upgrade to the hotel next door which is the same hotel. My husband has tried to book a meal for my birthday and it's been impossible so we plan to eat out as for the food in the buffet restaurant it's plain and the same thing every night. Not impressed. When we was told we could not book any table for my birthday they said they would send something special for me! Which did not appear 🤔 lift now out and on top floor 🤔 been out since yesterday have been told they don't know when it will be fixed. Husband is getting over cancer treatment and still having some treatment so stairs are not good for him he gets exhausted easily. They have said we can move to ground floor tomorrow. He feels trapped in room as he can't keep climbing the stairs.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation fee: 33.425 MXN (Approx. 1.78 USD) (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisorySanitation fee of 32.57 MXN (approx. $1.76 USD) per night per room. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed