Hotel Promotions
Special Inclusions
Guests will receive the following inclusions:

• Full buffet breakfast at the terrace of the hotel, from 7:00AM to 11:30AM (2nd floor)
• Shopping bracelet discounts
• Bicycles on lend (subject to availability)

Important information: Redemption information will be provided by the hotel at check-in.  Gratuities are not included.

Applicable Dates:
Booking Dates: 09 Feb 2023 to 20 Dec 2026
Travel Dates: 09 Feb 2023 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars
    1 pool bar overlooking the ocean
  • Various Restaurants
    "La Terraza".- D´Luxe Breakfast buffet ONLY
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Concierge desk
  • Elevators
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Pool
  • Restaurant†
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Pool
    There is 1 pool on site.
Off-Site Recreation
  • Beach
  • Golf †
    Golf Course located within 5 Miles of Property.
Off-Site Attraction
  • Other Local Attractions
    Chankabaab National park-Good for snorkeling and learning about all Mexican cultures.
    Punta Sur Ecological reserve. You can observe freedom animals surrounding the main entrance and learn about marine life.
    San Gervacio Ruins - Samples of vestiges of the Mayan Culture.
    El cedral - Small agricultural & farming town, famous for its traditional festivities in May honoring La Cruz de Saba... with religious motives

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1509 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Casa Mexico Great hotel

    I cannot say enough about this hidden gem. The staff are very welcoming and try to make each visitors' stay unique. It has a wonderful buffet breakfast. The atmosphere is relaxed. It is close to shopping, ferry to Playa Del Carmen, big grocery store. Beds were comfortable with a safe and refrig in room. Everything was perfect. Will be back!!

    Feb 10, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Stuck in paradise

    We were staying at an all-inclusive hotel further down the island for one week, we were supposed to return but our flights were cancelled due to weather. We decided to stay at this hotel with a recommendation from a local. We loved the location, walking to see the area was great. The employees here made us feel right at home, shout out to Gustavo for greeting us, Sergio was very attentive as well. the room was very clean, the bed comfortable. The breakfast was amazing, made to order omelets fresh juices.

    Jan 31, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Not a 5 star hotel but is a 5 star location and experience

    We love this little hotel. It's not a 5 star hotel, but a 5 star for the location and the right expereince you are looking for. And the buffet breakfast is well know to be 5 star experience!!!!! Noplace else can beat their breakfast on the island! We own a propery in Cozumel, and stay here when we have an overlaps in travel dates with guest in our condo. The staff is freindly, it's quaint with street view activity and beautiful ocean views. Wouldn't think of swiming in that little pool, but lounging on the terrace with a cocktail in the lobby or your exterior balcony watching the ocen before heading out is nice. It's located right of the town center so perfect for walking about in town. It's also close across from the ferry to take a trip over to the mainland. No lounging beach nearby so if that's what your looking for this is not that. But if you want a little bit of both, the town and the beach then split your trip and experience both.

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great location, clean and good value

    Great location, staff are very friendly and helpful. Breakfast set up could be more efficient - it’s slow and chaotic when lots of people are all trying to get food. Hard to get a quick bite when you have to catch a dive boat. Pool is very small and not many sun loungers. There is no getting away from noise and people here. Everything at the hotel is people on top of people. The absolute worst part was the room doors slamming so LOUD. It’s super loud and echoes and really, really kills any kind of holiday/relaxation vibe. Lots of excited kids yelling and slamming the doors. If you want a good deal for a nice clean, excellently located hotel this is it. If you want quiet, ocean beach front with a sun lounger away from crowds - this is not it.

    Jan 03, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Casa Mexicana

    The place needs love but the price is very good for the location. The staff Cynthia will welcome you every morning for breakfast anything you need she will take care of it. Hannibal great men knows the island very well. All and all great choice.

    Dec 27, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $32.57 Mexican Pesos per room, per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThe hotel charges a Staff fee and a Maid fee. The amounts are as follows: $3.00 per person, per stay for the Staff fee and a $2.50 per room, per night for the Maid fee. Both are payable directly to the hotel by the guest.
  • AdvisoryThe Municipal Government of Los Cabos Environmental Sanitation Tax of a minimum 82.12 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

     Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

     Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

     Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

     General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319