Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Getaway
The staff are amazing, Cyntia in breakfast area took amazing care of us and Anibal the cleaning man kept the lobby spotless and was very helpful. Amazing location near the ferry. The chefs cooking our breakfast also deserve a shout-out unfortunately we didn't get their names. Overall very good experience!
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Outstanding hotel Service but Wifi very poor.
The service and hotel are outstanding for the price. Wifi is a different story. It is unreliable and goes in and out constantly. It is too weak. I was here for 28 days. The breakfast is 5 star. The hotel is clean and all staff are very friendly and helpful. Location is excellent and close to the airport.
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Briseida saved the day!!
Our flight was delayed and we stayed overnight. Briseida at the front desk helped me so much. I left my clothes on the balcony and it rained! She had my clothes dry for me and really saved my day. Really nice hotel,The room was very clean and we had a view of the ocean. The buffet breakfast had a good variety and good food and service. Located near lots of shops and restaurants. A bit noisy at night.
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We stay here when scuba diving Cozumel
We love staying at Casa Mexicana when scuba diving in Cozumel. The location feels safe and we can walk to most of the wonderful restaurants in town. The rooms are clean and perfectly acceptable but not luxurious. They are plenty good enough for us to stay here every time we come to Cozumel. The breakfasts are tasty, and I really like an omelette every day. Sinthia in the breakfast room is a sweetheart. All the staff are very friendly.
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Great hotel
We stayed for two weeks and really enjoyed the hotel. The breakfast was wonderful and the staff was great. Enjoyed the sun deck watching the cruise ships. Very convenient to all the restaurants and bars. If you are in Cozumel for the Carnival, it is a perfect place to watch the parade.