Resort Details
- Various Lounges/Bars1 pool bar overlooking the ocean
- Various Restaurants"La Terraza".- D´Luxe Breakfast buffet ONLY
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children welcome
- Concierge desk
- Elevators
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children welcome
- Concierge desk
- Elevators
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access
- Please contact the hotel for additional information.
† Fees may apply
- PoolThere is 1 pool on site.
- Beach
- Golf †Golf Course located within 5 Miles of Property.
- Other Local AttractionsChankabaab National park-Good for snorkeling and learning about all Mexican cultures.
Punta Sur Ecological reserve. You can observe freedom animals surrounding the main entrance and learn about marine life.
San Gervacio Ruins - Samples of vestiges of the Mayan Culture.
El cedral - Small agricultural & farming town, famous for its traditional festivities in May honoring La Cruz de Saba... with religious motives
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Dec 02, 2025
Nice Hotel, especially for divers
Nice hotel with basic but very clean rooms. Great breakfast included. Very good position near town and especially when diving with Aldora Divers (recommended).
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Nov 19, 2025
Extremely Poor Staff an restitution for employee robbery
I went with a Dive group and stayed at this location. The hotel was nice, the staff was nice for the majority of the trip. Breakfast was great. Problem was the hotel hired a criminal and gave them the master key to all rooms and all safes in the rooms. The hiree then proceeded to rob the guests. I had 2200 dollars in american money stolen as did multiple hotel guests including mexican and american money and credit card purchases. I was promised I would be reimbursed my lost money but it is now November of the same year and I am still waiting for my 2200 to be refunded. They know who did it and they know they need to pay for the loss. They offered me 2200 in future stays, but I am booked for the next year or so on other adventures. Not a compensation in my book.
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Sep 06, 2025
Fabulous people, close to dive shops and shopping !
Always a wonderful place, great people who always make you feel important. Breakfast buffet has so much food and Maria always makes you feel special EVERYDAY !
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Jun 25, 2025
Best hotel on Cozumel.
Excellent experience as always. Long time customer. Rooms spacious, comfortable, great A/C. Complimentary breakfast outstanding. 5 Stars to Monica for great smile, charming personality and going out of her way to offer recommendations and advise.
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May 06, 2025
It’s a pretty good hotel
Stayed here for a night while in Cozumel and I can say the location is great. Right next to the water off the main street and close to the local airport. Restaurants and shopping all walking distance. Breakfast included which was quite good and the room is ok. Staff are friendly and helpful so it was a nice stay here. Definitely better than most hotels in the USA and Canada which are expensive and terrible.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $32.57 Mexican Pesos per room, per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe hotel charges a Staff fee and a Maid fee. The amounts are as follows: $3.00 per person, per stay for the Staff fee and a $2.50 per room, per night for the Maid fee. Both are payable directly to the hotel by the guest.
- AdvisoryThe Municipal Government of Los Cabos Environmental Sanitation Tax of a minimum 79.19 Mexican Pesos(approx. $3.87 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed