Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • Complimentary breakfast
  • Concierge desk
  • Elevators Not Available
  • Free parking
  • Gift/News stand
  • Multilingual staff
  • Nightclub
  • Safe deposit box
  • Smoke-free property
  • 24-hour front desk
  • Complimentary breakfast
  • Concierge desk
  • Elevators Not Available
  • Free parking
  • Gift/News stand
  • Multilingual staff
  • Nightclub
  • Safe deposit box
  • Smoke-free property
  • Tour/sightseeing desk

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5635 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    ⭐ Avoid This Resort – Terrible Experience Our stay at Casa Marina Beach & Reef was completely unacceptable & one of the worst tr

    Our stay at Casa Marina Beach & Reef was absolutely horrible and extremely stressful, especially traveling with two young children and my elderly grandmother. The service was terrible unless you spoke Spanish. If you didn’t, you were treated poorly, ignored, or struggled to get basic help. Communication was a constant issue and made everything more frustrating. The room was dirty and very outdated. The sheets were stained, there was visible mold in the bathroom, and the air conditioner was broken, making the room uncomfortable and unhealthy. This is completely unacceptable for a resort that claims to be all-inclusive and family-friendly. The worst part of our stay was being extorted into paying for a door that broke during our stay. The door was already problematic, yet we were threatened and told we would not be checked out unless we paid. Being put in that position—while traveling with small children and an elderly family member—was intimidating, unprofessional, and unethical. This resort caused unnecessary stress, fear, and disappointment. I would never recommend Casa Marina Beach & Reef to families or anyone expecting basic cleanliness, fairness, or respectful service. The only positive from our entire stay was the entertainment team, who were great, and Jordan from the Bliss Spa, who was kind, professional, and genuinely caring. Unfortunately, they were the rare exceptions in an otherwise awful experience. Save your money and go elsewhere

    Dec 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Christmas Vacation

    The resort and food were excellent, beautiful views everywhere. Lots of good photo spots! During the dining service Duran Yovanny was the absolute best, so attentive and so kind!

    Dec 27, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Love it!!!

    It was A-M-A-Z-I-N-G. I love the experiences that they gave me in the resort, it was terrific its not like wow. But it is cool

    Dec 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    • A Valuable Learning Experience at Casa Marina Resort • An Enriching Practical Experience at Casa Marina • Learning a

    My experience at Casa Marina Resort was very positive. The environment was professional and welcoming, and the staff was supportive and willing to help. This experience allowed me to learn more about how a resort operates and to develop important skills such as teamwork, responsibility, and customer service. Overall, it was a valuable and enriching learning experience.

    Dec 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My favourite vacation place

    Great value for the price we paid. The staff is so friendly and helpful and the surroundings are great. Shoutout to Yovanny Duran at the buffet restaurant for being are true professional and going beyond expectations. Great service! Muchas Gracias!

    Dec 20, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:30 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.

    Know before you go: No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319