Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- River Ranch CafeThe newest addition to The Ranchs collection resides in The Ranchs most historic building *132 years old*. Join us poolside at the high energy family oriented River Ranch for a mix of your favorite grill items sandwiches salads sweets coffee smoothies beer and wine. Order at the counter or browse our bou
- The Clubhouse GrillWhile golfers are always welcome, you dont have to play golf (or even know what a duff is) to have a good time at the casual Clubhouse Grill. This scene comes complete with crackling fire pits, conviviality, and an expansive patio with front-row seats to the rolling fairways.
- Valley KitchenValley Kitchen is a fun vibrant restaurant that embodies the unique values and spirit of the Carmel Valley Ranch experience. Valley Kitchen draws inspiration from the resorts most distinguishing features from its natural surroundings to the local gardens orchards pristine oceans and neighboring vineyards
- The Market CreameryThe Market at Carmel Valley Ranch is a hub, a space to gather, discover, and taste that takes its inspiration from the bounty of the surrounding landscape. Here, the cheese comes from our very own goats and the honey is made just steps away in an apiary buzzing with activity.
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Accessible parking
- Air conditioning
- Babysitting†
- Baggage hold
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter†
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest - Accessible parking
- Air conditioning
- Babysitting†
- Baggage hold
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter†
- Breakfast served in restaurant†
- Business center†
- Catering services†
- Child programs†
- Children welcome†
- Children's nursery†
- Children's play area
- Cocktail lounge†
- Coffee shop
- Complimentary in-room coffee or tea
- Concierge desk†
- Conference facilities†
- Continental breakfast†
- Currency exchange†
- Dinner served in restaurant†
- Dry cleaning†
- Early check-in†
- Exercise gym
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Golf
- Hairdresser/barber†
- Health club
- Heated guest rooms
- Heated pool
- High speed internet access for laptop in public areas
- Housekeeping - daily
- Individual Efolio available†
- Jacuzzi
- Jogging track
- Late check-out available†
- Laundry/Valet service, Offsite†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- Meeting rooms
- Non-smoking rooms available
- On-Site parking†
- Outdoor pool
- Parking†
- Parking lot†
- Pets allowed†
- Playground
- Pool
- Private bath or shower
- Public area air conditioned
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in public areas
Auto link to fire station
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Emergency evacuation plan
Emergency info in room
Emergency lighting
Exterior doors (except lobby entrance) require key access at night
First aid available
Guest room doors self-closing
Lighted parking area
Lighted walkways
Parking area attendants
Patrolled parking area
Room windows open
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in public areas
Staff trained in CPR
Staff trained in first aid
U.S. Fire Safety compliant
Viewports in guest room doors - Spa
- Sundry/Convenience store
- Tennis court
- Tour/sightseeing desk†
- Train access†
- Turndown service
- Valet cleaning, Offsite†
- Valet parking, Offsite†
- Wakeup service†
- Whirlpool
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- High Speed Internet Connection
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Cardiovascular exercise †
- Children's program, onsite †
- Golf †
- Health club †
- Hiking trail †
- Jacuzzi †
- Jogging trail †
- Nature preserve trail †
- Outdoor pool †
- Playground †
- Pool †
- Sauna †
- Spa †
- Sports court onsite †
- Tennis court †
- Weightlifting †
- Whirlpool †
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2934 reviews
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Mar 29, 2026Never Again, This was Horrible!
We checked in at 5:30 PM and immediately found our room filled with an overwhelming chemical fragrance—so strong it was uninhabitable. Within seconds, I felt lightheaded and couldn’t breathe properly. I called the front desk and was told I would receive a call back. No one responded. Instead, after 30 minutes, a housekeeper was sent to spray even more fragrance into the room, making an already unsafe situation worse. This made it clear no one had even listened to our complaint. When I called again, I was told they could “run an ozone machine” in the room. That response was both inappropriate and alarming. We had just completed a 15 hour drive and arrived exhausted—there is no excuse for placing guests into a room that requires chemical treatment to be breathable after check-in. I made it clear we could not wait indefinitely and needed an immediate solution, especially since we cannot drive after dark due to a vision limitation. Despite this, by 7 PM we still had no room. The manager continued to stall, then attempted to move us into a lower-quality room at the same price—after we had already been sitting outside in the cold for over an hour. No apology, no compensation, no accountability. In fact when I raised my voice to show I was angry I was immediately tone corrected, he was rude and refused to take any sort of responsibility, acting like this was completely normal and to be expected. In the end, we were left outside for approximately three hours with no viable solution, until after sunset, when we were told there were no rooms available at all. At that point, we were effectively stranded and forced to accept whatever was offered. This was a complete failure of basic hospitality and safety. Our vacation was disrupted and ultimately ruined. We were left with no real choice but to cut our trip short and drive home the next morning. This situation was entirely preventable and handled with a level of disregard that is unacceptable.
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Mar 29, 2026Spa closed would’ve been key to mention at booking
We came for a birthday using the am ex FHR promo and loved exploring the gardens and apiary , vineyards , did yoga on the platform, golf, hiked the huff and puff and horseshoe loops, stopped by the hilltop coral and pickle ball at river ranch .. wonderful 70s style golf club w 4 distinct housing areas .. close enough to downtown Carmel without all the people and congestion, enjoyed the soaking tub on patio.. immensely but we paid extra for that. We did a henry tasting and had a nice sav blanc by estancia at check in. Loved seeing all the lovely dogs on site. Many families .. nice breakfast buffet and coffee shop..spent a whole day at pool and spa which was great. The large suite was nice but we didn’t need or use all that space . Would say the tub controls and hook are not well placed.. and the water heater is on HOT so be careful when u use or have your partner help you so you can maneuver . Whole property is likely ready for a facelift, rooms are granite , and travertine vibe..loved the fireplace and views and privacy. There is house shuttle if you don’t want to hike back to your suite .. we saw turkey and many deer , loved the organic garden and bees .. what fun . My husband booked a couples massage upon arrival.. we called from the road and no one answered phone to confirm an earlier check in so we could settle before the spa, when we arrived we had to hustle only for some confused massage folks to leas us to a room up from the pool ? NO spa open, 25% discount? Eeck my husband did not like that. It turned out fine, but he wanted to lounge at spa /steam /pool. I was hoping for cold plunge or mineral bath All afternoon day of arrival and relax.. he called personally and no one mentioned the fact that the spa was under renovation. That felt a little sneaky. Not about the cost as much as the time to relax. We have stayed at Pebble, Spanish bay and casa palmera, Monterey spots and many comparable Hawai’i/napa /santa Barbara/ojai spots, I would say this is family focused .. a bit chaotic w all the dogs and families albeit inclusive. Gold course is lightly played so that’s excellent. Stanley ranch auberge similar feel and amenities , calmer , quieter , more dining options.. at same price point w over the top spa .. Carmel valley ranch is a beautiful valley w incredible sunrises and sunset, patio baths lovely, miles and miles to explore …but you are going to que for breakfast and the spa could be under renovation. Non ambulatory folks will be driving a lot .
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Mar 23, 2026Beautiful Grounds, but some issues with room
The main part (lodge) and property grounds are beautiful and amazing. We had a less than expected experience especially compared to the other hotel we stayed at nearby. The hotel was busy and I received a text the morning of check in that our room would be ready by 4 but that it would be busy. we arrived after 4pm and the room was still not ready. We had to wait awhile and got into the room after 6pm. I was told that it took a little longer because the room was being inspected. Well, the bedding (rollaway and sofa bed) were dirty. The sofa bed linens had not been changed at all and there were dead insects in the roll away (could have been from transport). We were given a food credit for the delay in the check in which was nice. However, with the issue with the dirty room coupled with loyalty status I would have appreciated an offer to upgrade us. Our room floor was dirty and every time my family walked barefoot our feet would turn black. The shower head was a regular head attached to the ceiling and the shower water ran into the toilet area adjacent to the shower (toilet area is surrounded by clear glass door????- that is a really bad design). The staff were very friendly, but despite the nice staff and the beautiful grounds, I would not recommend this property based on lack of cleanliness for such a high award category.
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Mar 18, 2026Idyllic retreat property, luxurious accomodations and delicious F&B
I would stay forever, if I could. Top notch luxury retreat setting with no shortage of relaxation and adventure. Truly no need to leave this idyllic setting! Cannot wait to return with my whole family.
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Mar 18, 2026
Beautiful location
Stunning location! Can’t wait to visit this beautiful area again.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: $66.30 (Plus Tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. Resort fee: US $70 per room, per night This mandatory fee is subject to change. The hotel can provide current inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. COUNTY TAX: $7.00 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: $70 (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies: Children 17 years and younger using existing bedding are included in rates.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Allowed: Pets are welcome for a one time pet fee of $195 per pet, per suite, per stay.