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Resort Details
Hotel Advisories
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Customer Ratings & Reviews
TripAdvisor Traveler Rating
2799 reviews-
Five Star - Experience!
The guest service is unmatched. You definitely see the Forbes -Five Star training in play. Every employee asks you questions to connect, remembers what you told them and refers to the conversation later. The rooms and property are decorated beautifully. Shout to Chris, the manager of the restaurant. He gets guest service at its finest.
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A magical place to stay!
One of my favorite places to stay! The staff is top notch and staying there is just so relaxing. The food and drinks are great! I was upgraded to a suite due to my globalist status and the wonderful complimentary breakfast was provided. I can't wait to go back!
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Amazing Place and Perfect Proposal Spot!
We had an amazing time and I cannot say enough great things about this property and the staff. This was a very special weekend for us as my fiance and I got engaged, and the staff here were absolute gems. They were able to make so many special things happen for us, and so much of it was at the last minute! They were super communicative and made sure we were taken care of in all aspects! I'd like to give a special shoutout and huge thank you to Jason, Andy, Kimberly, Silke, and Tanya, who worked so quickly behind the scenes and made everything happen before we even arrived at the resort. While we were there, we had such wonderful interactions with Paul, Sofia (thanks for helping me solidify the proposal spot), Eema, Diana, Amanda, Justin, Ishmael, and Salvador on the ranch! I hope you all see this, and I'm deeply sorry if there is somebody that I missed. Seriously, you are all so appreciated and we will definitely be coming back! As far as the property goes, I highly recommend staying here whether as a couple, retreat, or with family. They have something for everyone and we really enjoyed that it's a different vibe than your typical luxury resort. The animals are fun, and it's such a large property that you can have a great time walking around and exploring the grounds. We were only there for a couple of nights and didn't really get a chance to participate in the daily activities, but we had an amazing dinner at the Valley Kitchen Restaurant on our last night there, and we both loved the food! Shoutout to Ishmael and Justin for being wonderful servers during dinner and breakfast! Overall, we had a great stay and have no problem recommending staying here to anyone looking! -Matt and Madison
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Great amenities and fun activities
Super relaxing trip, the grounds were awesome and the amenities were fantastic. The food was ok, but there are so many great restaurants in Carmel it didn’t even matter! The coffee at the market was perfect. We recommend their local honey in your latte. Every staff person is incredibly friendly and we will be back for sure. John, the director of tennis, was f****** awesome and my backhand feels like Federer’s. 100% recommend a lesson from him, and to play the golf course. It’s living art.
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Worth it | Go ahead and book
Absolutely beautiful resort. They hosted a close friends wedding and every venue location was stellar. Only wish we had been able to stay longer as we had such an early flight out of SFO on Sunday Morning. Cafe is amazing. Views are amazing. Rooms are honestly nicer than I thought they'd be. Price is a little much, but worth :) Thanks Andy and team!