$150 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 4 nights.
The hotel discount is already reflected in the vacation price.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- Bagua
Enjoy a tropical breeze while taking in the views of the Caribe Hilton hotel's pool and sparkling Atlantic ocean from this San Juan bar. Cool off under a shady palm tree or umbrella, or with a refreshing pina colada at the swim-up bar.
- Caribar Rums and Light Tapas
The best craft cocktail bar in San Juan. Our exciting new destination bar, Caribar, the birthplace of the Piña Colada, offers crafted cocktails and tapas in an iconic setting with panoramic ocean view. Explore the evolution of the Piña Colada, from the original recipe that was created right here at the hotel in 1954 to variations created all around the world including our contemporary version, the Clear Colada. You can also sample a wide variety of other signature cocktails crafted with homemade syrups and infusions.
- Ice Cream and Cookies Co
Decadent ice cream, homemade waffle cones, David’s gourmet cookies, chocolates and candy by the pound.
- Mojito's Caribbean Fusion
The new Mojito's features a Caribbean concept open for brunch, lunch and dinner. It offers a warm personalized service, exciting food and drinks, and a vibrant setting that reflects a Tropical Flair and Puerto Rican hospitality.
- Morton's The Steakhouse
From the bar to the main dining area guests can relax at Morton's with breathtaking ocean views. The San Juan, Puerto Rico premier steakhouse location maintains the classic Morton's dining experience with an extensive award-winning wine collection, prime-aged beef, succulent seafood, signature steakhouse sides and decadent desserts.
- Nectar del Caribe
When it comes to high-quality San Juan restaurants, the place to go for breakfast is Néctar del Caribe Restaurant. There’s no better way to start your day than by indulging in a delectable breakfast buffet of fresh fruit, pastries, eggs and tropical breakfast cocktails while overlooking the crystal blue Atlantic Ocean.
- Room ServiceDine while you relax in the comfort of your own luxurious guest room! Caribe Hiltons room service menu offers spectacular cuisine for breakfast, lunch and dinner, late night dining, children's menu and even the Hilton Signature Eat Right Menu! Bon Appetit!
- Rustica Ristorante
Serving the savory Northern Italian cuisine with more than a dozen types of pasta, fresh daily prepared antipasto, meats, seafood and a large wine selection from famous vineyards from around the world, Rustica is one of Puerto Rico's best kept secrets. Open daily for lunch and dinner. Sundays open for few hours.
- Starbucks®
With wireless internet access, this informal San Juan restaurant attracts business people and Caribe Hilton hotel guests. For a late-morning snack, treat yourself to a mocha coconut Frappuccino and cinnamon roll. In the afternoon, recharge your batteries with a caffe mocha.
- Accessible facilities†
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Beauty shop/salon†
- Car rental desk†
- Children programs†
- Clothing store†
- Coin operated laundry†
- Concierge desk†
- †
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Beauty shop/salon†
- Car rental desk†
- Children programs†
- Clothing store†
- Coin operated laundry†
- Concierge desk†
- Elevators†
- Exercise gym†
- Laundry/Valet service†
- Luggage service†
- Multilingual staff†
- Playground†
- Pool†
- Room service†
- Safe deposit box†
- Spa†
- Tennis court†
- Tour/sightseeing desk†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool
- Children's program, onsite †Outdoor playground and game room.
- Direct access to a beach
- Fitness center on-site
- Hot tubThere are 2 outdoor hot tubs.
- Non-Motorized Water Sports †Diving
Snorkeling
Kayaking - PoolThere are three pools on-site including an infinity pool, two additional pools, a kid's fountain pool and two whirlpools. This property has a swim-up bar.
- Spa †
- Steam bath †
- Tennis courtThere are 3 lit tennis courts on-site.
- Golf †Golf course located within 15 miles of the property.
- On-site EntertainmentDaily live music at hotel lobby
- Casino
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1457 reviews
-
Mar 28, 2026A truly unforgettable experience.
What should have been a beautiful family moment turned into one of the most disappointing hospitality experiences I’ve ever had. While enjoying a simple chess game outdoors with my family, we were abruptly rushed by staff and told we had “11 minutes” to finish. Shortly after, Henry approached us at 9:57 PM—acknowledging the time himself—and still instructed us to “clear up and abandon the area.” When I pointed out we were within the stated time, his response was: “I’ll wait the 3 minutes you have to make sure you leave.” The tone was cold, unnecessary, and frankly unacceptable for a property of this caliber. I expressed how this made us feel, yet the interaction remained dismissive and rude throughout. It was so uncomfortable that my 9-year-old niece—who has special needs—felt compelled to hug him and ask him to “be nice.” That moment alone speaks volumes. Hospitality is about people, not just policies. What we experienced was the opposite. This was, without question, the worst moment of our vacation. Based on this experience, I cannot recommend Caribe Hilton.
-
Mar 24, 2026Very poor for the £450 per night price
I expected more as we paid U$600 per night for a twin. That did not even include breakfast. The hotel itself is tired and dated. The room had a small, gritty balcony with a shoddy table and peeling paint. The bathroom was also tired and dated with rotten wood at the bottom of the door frame. I have stayed in far better hotels for a quarter of the cost. I booked in to the spa and that was a mistake. Some parts were out of action. The outside pool was filthy. The towel I was given was frayed. All round it was terrible. Breakfast was an additional U$35. Far better to go elsewhere.
-
Mar 20, 2026Almost perfect stay!!!!
This would have been a five star review if we had been given the room that we booked initially. This trip was gifted to me by my son and he had booked a room for my friend and me to have a garden view. The room that we were first assigned had a view of the rooftop of a lower level of the hotel with a discarded bathing suit and trash on the roof and a sliding glass door to the balcony that would not open - I am assuming so customers did not go out on the rooftop. We could only see a sliver of the ocean on the far right of the window. Since my son had paid for this trip and our documentation from the travel agency literally stated we were to have a room in the Garden Wing with a view of the garden, I was insistent on his getting what he had purchased for me. When we went downstairs to point out to the front desk staff that we weren’t given the room my son had reserved, we were told there was nothing that could be done about it because the hotel was sold out. At that point, I got my son’s travel agent involved, and we got a phone call from hotel staff that we would be moved, but not until the next day because the garden wing was filled with basketball players. This meant repacking the following morning and having to change rooms, which caused us to leave the pool area and interrupted our day. This was especially disconcerting because both my son and I are Hilton Honors members. If you had basketball teams in the Garden Wing, my room still should have been held for me. However, once we got moved to our room in the Garden Wing the next day, everything was literally perfect. I especially want to mention HIRAM AVILA as being an especially warm and helpful employee. He felt like family by the end of our trip. His customer service was gold standard. If I am ever fortunate enough to stay at the Caribe Hilton again, the first thing I will do is find HIRAM AVILA and give him a big hug. If all your employees treated your guests as HIRAM AVILA treated us, you would have a truly exceptional staff.
-
Mar 20, 2026
A great stay
This is a beautiful hotel! I'm giving it 4 stars because the first night we ended up in a room that was not our original planned room overlooking the garden. We ended up in what was called an ocean view room, but we could not see the ocean much because the room was basically just a rooftop view, and a small but of the ocean showing in the distance. We were supposed to be in a garden view room. We finally got our room changed and that changed everything. The garden view room was gorgeous! We also had such an awesome experience with good food and great service by the pool. Hiram Avila was such an incredible server! We felt so well taken care of. He brought us so much joy! He was so attentive and helpful! After not feeling well taken care of at the Caribar restaurant inside because it seemed our waiter forgot us, he was a welcome breath of fresh air! The caribe has lots to offer and it was extra special because of Hiram and the pool staff.
-
Mar 17, 2026Beautiful weather, great memories
Currently here for spring break with our college age daughters. Everyone has been incredibly helpful and welcoming, especially Roberto one of the bartenders at Bagua
- AdvisoryA mandatory $50.00 PLUS TAX per room per night Resort Charge is payable by hotel guest directly to hotel. Charge amount is subject to change. Daily Resort Charge includes: Guest internet access; fitness center & tennis court access; exclusive beach access with chairs & umbrellas; pina colada tasting; daily recreational amenities & activities; 20% off spa and other discounts.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.Resort fee inclusion : • Basic Wi-Fi access in your guest room and public areas
• Fitness Center access (open daily 6:00AM until 10:00PM)
• 20% discount on daily selected services at Zen Spa Océano (subject to availability and cannot be used
with any other discounts or offers.)
• 10% discount on purchases of $150+ at designated outlets(Zen Spa Océano)
• Complimentary Piña Colada tasting at Bagua from 12:00PM to 12:30PM daily
• One hour access at the Olympian sponsored Monica Puig
tennis court (Reservations required)
• Exclusive beach access, including beach chairs, towels and umbrellas
• Comprehensive daily resort activities (reservations may
be required)
• Receive one free cookie at Ice Cream & Cookie Co. or Ice Cream Bar with the purchase of a double scoop cup
• In-room local Puerto Rican coffee & herbal tea
• Unlimited local and toll-free calls
- Pet Policy : Pets Not Allowed