Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Concierge desk
  • Conference facilities
  • Dry cleaning
  • Elevators Not Available
  • Exercise gym
  • Express check-out
  • Free high speed internet connection
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Concierge desk
  • Conference facilities
  • Dry cleaning
  • Elevators Not Available
  • Exercise gym
  • Express check-out
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Hairdresser/barber
  • Health club
  • Luggage service
  • Multilingual staff
  • Onsite laundry
  • Safe deposit box
  • Smoke-free property
  • Tour/sightseeing desk
  • Valet parking
On-Site Wedding Services
  • 2167

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2901 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Excellent breakfast, dark room and water running non-stop in the toilet.

    I would not recommend. Renovation is needed. Carpet on the floor, old toilet. Soundproofing is not great, I could hear neighbors' alarm.

    Mar 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Friendly staff, excellent location

    Lovely hotel in an excellent location. Staff are very friendly and happy to help. Breakfast was a real highlight!

    Mar 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    wonderful architecture... superb location

    really enjoyed my stay. if anything, the beds are TOO soft! the gym was excellent, well equiped etc. the food was outstanding.

    Mar 16, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay

    Here in vaca. Great place. Good food, location and service. All of the restaurants were good. Very close to all of the museums. I’m would highly recommend it.

    Mar 15, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Camino Real is not just a hotel

    My stay at Camino Real Polanco in Mexico City was truly memorable. Beyond its iconic architecture, beautiful design, impeccable cleanliness, and outstanding facilities, what makes this hotel truly special is its people. I had the chance to chat with waiters, bellboys, and the reception team, and something that really stood out to me is that many of them have been working there for years—and you can see they genuinely enjoy what they do. That doesn’t happen by accident. It speaks of a management team that takes care of its people, values them, and creates an environment where they feel proud to work. The result is clear: guests are treated with warmth, professionalism, and truly wonderful service. Camino Real is not just a hotel; it is also a work of art in Mexican architecture. But what makes it unforgettable is the human quality of the people who work there.

    Mar 14, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property uses a grey water recycling system and eco-friendly cleaning productsSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.

    Know before you go: Pool access available from 7:00 AM to 7:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit. Parking height restrictions apply.

    Optional Fees: Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for childrenCovered valet parking fee: MXN 125 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319