General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating2553 reviews
Extra fee for parking in hotels parking lot
There is a fee for parking in hotels parking lot separate from your hotels reservation wich is not included in the reservation and they don't tell you they charge for parking until you check out it comes in ur bill
Convenient and clean
This is our usual overnight place before an early morning flight. Helpful staff, clean rooms, and no smoking in hotel. Breakfast is good and shuttle to airport timely. We always ask for an even numbered room so we don’t hear the freeway sounds.
Best hotel on the block
The Grosvenor is a top rate hotel with a great buffet breakfast. The staff is very welcoming and the room, amenities and fitness center are top notch. A very pleasant stay in a convenient location to SFO and a complimentary shuttle in the morning. Late at night, I was able to take SAM TRANS directly to the hotel. A very good stay.
I booked this hotel foe shuttle service from SFO to hotel. No service from 10:15 to 5:00 pm. Was not aware. Had to pay $30 to get from airport to hotel. Was charged for Executive King but did not receive all services. No breaks No breakfast before 6 am so if leaving early SOL. No hot breakfast anymore anyway.
Thanksgiving visit to San Francisco 2022
Great find! Very pleased with this hotel and I tend to be selective. Friendly, cheery staff, very clean carpets/hallways, comfortable king bed. Good value for the price with hot breakfast and free airport shuttle included. Shuttle was super convenient for a morning flight. The front desk has the schedule so we could choose time the night before. I will definitely come back to this property. I don't have any complaints at all. Location is great for airport proximity. Wouldn't staff out here if I were spending most of my visit in the city.