General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating2570 reviews
Love the hotel and the staff!
It is a great place to stay when you visit the Bay Area. The staff are amazing, the rooms are comfortable and clean and the breakfast is always delicious. This has been our go to place to stay when we visit San Francisco since 2015 and we have never been disappointed.
Breakfast was good before but is going downhill
Coffee machine is broken. Coffee pots is not always checked if it's empty because there is only one lady working at the breakfast area. She needs help. Sausages were pale as if they were not thoroughly cooked. They tasted different from the usual sausage that they serve. There were 3 pancake makers but one is not working and the other one didnt have timer. The line up was long. The receptionist though was nice and helpful.
Not a Plus
We get to the hotel was disappointed that the pool and spa were under construction. After venturing out for the day, there was no parking after we paid for parking. Our room had no microwave was 25% smaller than the other best Western. Would recommend staying at a different best Western.
I acknowledge this is an Airport Hotel, it is directly under the flight path of planes leaving SFO. Soundproofing is utter inadequate and planes would have been heard equally well with the window open
A well run, lean, affordable place with excellent breakfast included.
Always enjoy my suite at this hotel. Having a second room is wonderful when I’m in town for work for 4-6 days. The best part is that a king suite here costs less than a tiny room in SF proper, while still being a short drive or Bart ride away.