Resort Details
- 24-hour front desk
- COVID-19 - Essential Workers Only - NO
- Elevators
- Express check-out
- Free high speed internet connection
- Gift/News stand
- Smoke-free property
- Valet parking
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1719 reviews
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Mar 15, 2026Stay here
Absolutely fantastic! Staff to the room so great! Soooo appreciative!
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Feb 16, 2026Don't waste your money
This was our second visit to this hotel and will be our last. We visited in February 2026 with another couple reserving separate rooms for the same price. We were given a room on the 3rd floor and theirs was on the 7th. We booked directly from the hotel site which listed check in time at 3 pm. When we arrived, our room wasn't ready and we were told check in was at 4 pm. Our room was disappointing when compared to our friends' room on the 7th floor. Our "ocean view" was a small patch between two buildings or looking over the top of the thatched roof dining area....on tiptoes! The bathroom had exposed pipes under the sink and the toilet flush was extremely loud. Since our friends were only staying one night and we were staying four nights, we asked if we could have their room once they checked out. We were told room 603 was available and were asked if we wanted to see it. Since we were on our way to dinner and had reservations, we asked if we could see it when we returned. After dinner, we were told by another desk staff that room 603 was no longer available. So far, we had approached the desk staff three different times and each time not one of the staff was able to offer anything other than "check back tomorrow ". They also became unfriendly and almost annoyed that we kept asking about a room change. The next day, we spoke with the manager, Aaron, who told us he would try to work something out and would call us and let us know. We never heard back from him and he wasn't working the next day so we talked to manager #2, Carol. At this point, we knew we weren't going to get any satisfaction with regard to our room so we asked if we could extend our checkout time by one hour since we didn't get into our room at the advertised check in time. Carol told us to "check back" on the morning of our last day!!! This place has the worst desk staff we have ever experienced and they certainly don't put much effort into customer service. On a positive note, the restaurant and bar staff were very friendly and accommodating. The best thing about this place is the location but there are many other hotels along this beach area that may provide better service at a more reasonable price.
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Feb 16, 2026
Disappointing stay at Beachcomber
Beachcomber was a disappointment to say the least. We were there 6 yrs ago and the couple we were with had to leave since their room had significant bed bugs. Also the resort had a musty smell everywhere which was nauseating.They were ready to remodel and upgrade after that so we gave them a second try hoping for change/improvements.Nope.... We arrived at 3pm which was check in time online....and told our room wouldnt be ready until 4pm. Off to a bad start. (Google Beachcomber check in time...it says 3pm)...First and foremost the front desk staff are terrible...the are not friendly or welcoming at all. It's as if you are bothering them. Their customer service skills are poor. Read other reviews....many others share this same concern. We had a request to change rooms after the first day...they took our info and assured us they would let us know the next day. No call. We then spoke with a manager who apologized and said they would look into it for us. Again they did not reach out regarding our request. At this point we were only staying two more days so we just gave up. Two managers we spoke to were useless and did not follow through as promised. We then asked for a late check out since we had a late flight out. We were willing to pay. They said we would have to wait until the day of our departure. Not helpful for planning. Their front desk staff....managers and scheduling system/protocols leave a lot to be desired. The room?....the sleeping area is upgraded/okay but the bathroom is dated....dirty...and needs an upgrade. The vanity was scratched up and worn....exposed pipes under sink were dirty and unsightly...the tub/shower was also old...the caulking was dirty and missing in some areas...the toilet paper holder was hanging off the wall. The have soap/shampoo/lotion bottles in shower and near the sink...but they dont work...the pumps dont work well. ( not that i would use it anyway).The corners around the floor are dirty and need a good cleaning. Also the sink was clogged and drained very slowly. All this...Not what you expect from a resort charging these prices. Lastly they overdue it with the air freshener to the point that it is sickening. Way too much. On a positive note....the beach area is nice....and Chris...the staff on the beach is an all star...friendly and helpful. 5 stars for him ! The chairs are crappy with many broken...and dirty chairs... Restaurant and bar are pretty good with service and quality of food/drinks. I will not be a return customer due to the very poor treatment of guests...and poor customer service. They need to seriously invest in the training of the desk staff....
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Feb 03, 2026Never again...............
The Good and Not So Good.... 1. We arrived to an unfriendly front desk for check in and left under similar circumstances at check out.... There was NO "we hope you enjoy/enjoyed your stay" and NO "Thank you for choosing the Beachcomber" at check in or check out. 2. We were literally given the darkest, loudest and most unpleasant room on the 1st floor... no ocean view that was paid for (only dunes) and closest to construction that was taking place. When we went back to the front desk, the gentleman behind the desk showed absolutely no concern and said that there were no other rooms available. For $420 per night, it was completely unacceptable and lo and behold, a manager found us a better room. The 1st floor rooms should be a last resort because the hallway is filled with employee areas so it's quite busy and noisy. DO NOT ACCEPT A ROOM ON THE FIRST FLOOR! And during known beach construction, should not even be offered due to the all day noise. It took place the entire 5 days we were there.... 3. Our new room on a higher floor had an actual ocean view but still came with the construction noise that started at 6:45 am each morning as they got the equipment ready (lots of loud beeping). 4. The room was still quite dark, especially in the kitchen nook area. 5. The rooms seemed to be updated in the bedroom area but the bathrooms were outdated with an old vanity and tub. It was quite small and cold. They only gave us 1 set of towels which seems unusual in this day and age. 6. People with mobility issues should know that there is a step up from the hall to the rooms. And the tub in the bathroom is quite high to step over. 7. We did not have a working safe (located in the desk), 8. Wi-Fi was spotty and slooooow... Reception using data plan was just as bad 9. It was unusually cold for the area and our the room temperature measured at 68, even though we set it quite higher. Rooms windows are quite drafty and were covered in condensation, bathroom had ice on the window. 10. Very annoying that the pool area only allows 1 beach towel per guest. With the outrageous resort fee (without many amenities), they should allow 2 or more because the chairs are dirty as result of only providing 1 per person... You have to choose whether to sit on your towel or use it to dry off after a dip.... At least provide chair covers that can be washed after each use. 11. The restaurant staff is great and the food was very good. They need heaters out there since it's an open air restaurant but did have plastic sides that could come down but it's just not enough in 40 degree weather. 12. Evening music for the restaurant was nice 13. The employees that deserve recognition for effort and friendliness were the restaurant staff and the valets who worked very hard. Our car was always ready and the guys out there were great.
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Jan 25, 2026
♥️ Spectacular weekend wedding celebration with family and friends. ♥️
We couldn’t have picked a better venue for our daughter’s wedding. We have enjoyed the hotel on multiple occasions and felt it would be the perfect spot… and it was that and more! The location, the resort layout with tiki pavilions, the 2 pools, and of course their beach! All the staff was pleasant and attentive. The shining star was Lynn, the event planner. She made sure everything was taken care of with kindness and grace. Couldn’t have done it without her. The guest rooms, suites and cottages are beautifully designed as tropical modern and very clean and comfy. We couldn’t have been happier. We will always stay here on our south Florida vacations.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 21 years oldThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashParties and events are allowed on siteNoise-free guestrooms cannot be guaranteedSafety features at this property include a carbon monoxide detector and a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Fees are required for use of beach chairs and umbrellas.Additional parking is available for a fee, subject to availability.Outside food is not permitted on the premises. Coolers, tents, and speakers are not permitted in the pool or private beach areas.
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.
Know before you go: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 8:00 AM to 5:00 PM.Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. A car is recommended for transportation to and from this property.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100.00 per accommodation, per stayResort fee: USD 45.20 per accommodation, per night The resort fee includes:Beach accessBeach loungersBeach towelsPool access We have included all charges provided to us by the property.
Optional Fees: Fee for cooked-to-order breakfast: approximately USD 12 to 25 for adults, and USD 10 to 16 for childrenUncovered self parking fee: USD 18 per nightUncovered valet parking fee: USD 18 per nightLate check-out is available for a fee (subject to availability)A fee will be charged for use of certain facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.