Resort Details
- CapriEnjoy a variety of Italian cuisine.
- Don QuijoteServing Spanish specialties.
- KyotoEnjoy a delicious sushi bar.
- La FuenteInternational buffet.
- Los ArcosGrill-style dining offering a variety of steak and seafood.
- Various Lounges/Bars- Aqua Bar, located near the pool.
- Snack Bar.
- La Cantina Bar serves the best tequila in the region, plus Mexican snacks.
- Various Restaurants
Please note: operating hours, dress codes and reservation requirements may vary. Please contact hotel directly for specifics.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking†
- Game room
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- This resort can handle it all, big or small. The designated wedding planner will help you make that special event truly one to remember.
Please contact the front desk for more info.
† Fees may apply
- Bike rental †
- Children's poolThere is one children's pool onsite.
- Children's program, onsiteChildren's facilities include one pool with a water slide, a playground and the Barcy Kid’s Club. The list of activities includes: Handcrafts, video games, table games, coloring books, music, movies, painting, games at the pool and the beach. Little ones from 5 to 12 years old can take part of this club, which has daily supervised activities.
- Direct access to a beach
- Fitness center on-site
- Hot tubThere are two outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water SportsWater aerobics, water volley ball, water polo, snorkeling, boogie boarding and kayaking.
- PoolThere are 4 onsite swimming pools. One sports pool, two family-friendly pools and one children's pool. Some of the pools also include swim-up bars.
- Spa †
- Steam bath
- Tennis courtThe resort has one tennis court onsite.
- Golf †A golf course is located within 15 miles of the property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11265 reviews
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Mar 09, 2026Wedding team is amazing
Due to unforeseen circumstances we were not able to fly into the country for our wedding there but Valeria and her team were phenomenal, her Communication and attention to the details were fantastic. We are already planning our stay there in the fall.
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Mar 09, 2026
Italian Restaurant
We went to celebrate a birthday at the Italian Restaurant and Victor made the night special for my sister-in-law. His services were excellent. He also prepared a special Español coffee and it was a total show. Thank you Victor your service makes a difference.
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Mar 08, 2026
Peaceful, quiet resort
We spent four weeks in February in a Master Suite Sea Front View Premium Level. Well worth the extra for a longer stay. The only issue was that the living room furniture was well past it’s prime. The resort is beautifully landscaped and very well maintained. The buildings and rooms are also well maintained and clean. The staff are quite friendly and very helpful. The service in the restaurants was always very good. With the premium level we had no issue booking the restaurants a week at a time. We would recommend taking bug spray even though the resort does spray for bugs. Also recommend medicine for stomach issues as one of us did get sick for a day. We were there for the cartel issues and were very impressed with the hotel's reaction. The Sunday morning staff were there and had to work for two days before others could get in. The hotel had to adjust as some guests had to stay longer and others cancelled. We were really not inconvenienced through the problems. Just a couple of suggestions for the resort. 1. There should be somewhere to hang wet bathing suits in the room rather on the balcony railing. 2. Spraying for bugs was appreciated except that it was done around 7:00 am. If you were headed to the buffet you had to walk through the spray. If you were reading at the pool or smoking you were in the middle of it. If it could be moved an hour earlier guests would not be impacted. Also the staff doing the spraying should be wearing masks. One complaint also. As frequent travellers to Mexico we were happy when they implemented the new smoking restrictions. The new rules were on a billboard mounted right beside the smoking section. Unfortunately the smoking section was located in the shadow section of the adult pool between the pool lounges and the hammocks. Needless to say the location violated every section of the new law. In summary would highly recommend this resort having experienced close to thirty other all inclusive resorts. Also recognizing that we are an older couple looking for relaxation and not partying.
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Mar 07, 2026
Amazing Week in the Sun
The resort has everything you need on site. Food is delicious at all the restaurants. The planned entertainment is very fun. Axel, one of the activity hosts, made sure my birthday was extra special. The beach is beautiful and the resort is so nice!
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Mar 07, 2026Tip your bartender !
We had a another nice stay here with some of the staff who have become like family. Juventino and Alfredo at the pool bar and cantina are always the best in the game with new drinks and a great time. Entertainment staff was good as well . Always nice to see Luis in the snack bar working hard behind the wood fired pizza oven making great food!
- AdvisorySpring Break groups, unaccompanied minors or students without an adult chaperone will not be allowed at this hotel. You must be 18 years old to check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed