Resort Details
- Buffet Restaurant - Miramar
Breakfast: every day
A la carte Breakfast: every day – Terrace area.
Lunch: every day
A la carte lunch: every day – Terrace area.
- Premium Level Lounge
Offering food and drink service to Premium Level guests.
- Specialty a La Carte Restaurant
-Japanese restaurant “Sapporo”
-Italian restaurant “ La Dolce Vita”
-Mexican restaurant “Agave”
-French restaurant “La Comedie”
A la carte service available
- Various Bars- Music & Pool Bar- Bahia Bar- Bahia Bar Terrace (Live DJ music, Participation activities)
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Currency exchange†
- Lobby†
- Lounges/bars†
- Luggage service†
- Pool†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Currency exchange†
- Lobby†
- Lounges/bars†
- Luggage service†
- Pool†
- Restaurant†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Internet Access†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- General †- Aquatic sports- Dressel Divers ($)- Dolphinaris
- Gym †Barcelo Maya Riviera gym
- Miniature golf †18-hole golf course.
- Non-Motorized Water Sports †
- Pool †
- Spa †Barcelo Maya Riviera Spa
- Sports court onsite †
- Tennis court †
- Theatre †Hotel will be providing a different experience to the guests, offering a Mexican Fiesta every Thursday at the main theater – Maya Arena, which will provide a Dinner & show as well a buffet of traditional Mexican food, Souvenir fair, mariachi, traditional Mexican ballet and live music.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7186 reviews
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Dec 22, 2025Too many to list
5star this place is not!!! Don’t buy into the internet sales trying to tell you this “new” and “5 star”. Total bs. 90% of the staff are rude and love to say “no”. Room cleanliness has been an issue since day one. ( we are on day 6). If you want the restaurants instead of the public trough, you better make rsvp’s as soon as you can. We can’t get into half of them. We couldn’t get into the Brazilian lace or the steak house for two weeks. I was booking on the 16th when we arrived. Just another all inclusive….
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Dec 21, 2025Family vacation
Great resort. Would recommend it to anyone. Service, quality, and staff are wonderful. Keep up the good work.
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Dec 20, 2025
ONLY THE CHECK IN WAS CRIMINALLY SLOW
a magnificent hotel in every way except for the super slow check in. everything was perfect except for slow check in and check out
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Dec 18, 2025
LUXURY AT ITS BEST!
This luxury resort is a gem in the Maya Riviera. All-inclusive, excellent installations, large and ample rooms. Spectacular food and good quality drinks. Worth every penny!
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Dec 17, 2025Is PREMIUM worth it-
We started our trip to the Barcelo adults only with Chacho Transfers (Fermin) and they were fantastic with great family values. The ride was fast, and the shuttles were much newer and cleaner (no cheap smelling air fresheners-headache producing) and then the other companies we have used. Their prices also included water, Agua de Jamaica and beer to have a wonderful 50 min. ride and smooth experience to the resort. Highly recommended! We arrive to the "Premium" Experience: As loyal and "special level member" of the Barceló guests (this was our 8th stay at a Barceló resort and 3rd at this specific adults-only section), we decided to upgrade to Premium this time. Our main goals were to ensure the Ocean Front view as advertised and to secure restaurant reservations ahead of time to avoid past hiccups. Also, it is listed that the premium gives you upgraded toiletries, but I can assure you that they are the same ones as in the normal room categories. *Unfortunately, the upgrade did not at all live up to the cost or the experience: The View & Room: We specifically requested the 4th or 5th floor to get the true Ocean Front experience. Instead, they initially placed us on the 2nd floor where trees completely blocked the water view. After a very long fight, we were finally able to move up to the 3rd floor, but we had to settle for a room with separate beds just to get any kind of view. This was far from the "Premium" experience as advertised and that we paid for. The Reservations: Even though we booked through the Premium concierge before we even arrived, we were unable to get into the Santa Fe Steakhouse or the Brasserie at all during our stay. We were told the Brasserie was fully booked for the entire week with no availability, which is unacceptable when paying for a "Premium" service specifically to avoid this. Yes, they do offer their own French restaurant, but we have been disappointed with their food in comparison to at the Palace. The Highlights: Despite the frustrations with the upgrade, there were several bright spots: Dining: The service at the Brazilian Steakhouse was excellent. However, we all agreed the non-hibachi food was the best food of this trip—even better than our favorite Brazilian dishes! Room Service: A highlight was the room service experience; having coffee right away and food delivered at a scheduled time to enjoy on the balcony was wonderful. I would recommend adding a couple more food options to the list. Room & Spa: The rooms stayed very clean, nice and cool with very comfortable beds. We purchased a bath bomb from Bloomish to enjoy in the balcony hot tub, which was a nice touch! Also, Jazmin at the spa gave an absolutely amazing massage. Final Verdict: The resort remains a beautiful spot-beach, sunsets, etc.-kept extremely clean, with great service overall and offers the best price tag for what you receive. However, we would not return to the Premium level again unless we were guaranteed a different experience that actually provided what was advertised.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.