Resort Details
- Buffet Restaurant - Miramar
Breakfast: every day
A la carte Breakfast: every day – Terrace area.
Lunch: every day
A la carte lunch: every day – Terrace area.
- Premium Level Lounge
Offering food and drink service to Premium Level guests.
- Specialty a La Carte Restaurant
-Japanese restaurant “Sapporo”
-Italian restaurant “ La Dolce Vita”
-Mexican restaurant “Agave”
-French restaurant “La Comedie”
A la carte service available
- Various Bars- Music & Pool Bar- Bahia Bar- Bahia Bar Terrace (Live DJ music, Participation activities)
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Currency exchange†
- Lobby†
- Lounges/bars†
- Luggage service†
- Pool†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Currency exchange†
- Lobby†
- Lounges/bars†
- Luggage service†
- Pool†
- Restaurant†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Internet Access†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- General †- Aquatic sports- Dressel Divers ($)- Dolphinaris
- Gym †Barcelo Maya Riviera gym
- Miniature golf †18-hole golf course.
- Non-Motorized Water Sports †
- Pool †
- Spa †Barcelo Maya Riviera Spa
- Sports court onsite †
- Tennis court †
- Theatre †Hotel will be providing a different experience to the guests, offering a Mexican Fiesta every Thursday at the main theater – Maya Arena, which will provide a Dinner & show as well a buffet of traditional Mexican food, Souvenir fair, mariachi, traditional Mexican ballet and live music.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7172 reviews
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Dec 15, 2025Lovely adult hote
One of the best adult hotels in Riviera Maya. Modern facilities, comfortable rooms and beautiful beach.
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Dec 15, 2025Christmas trip
I was totally disappointed in my recent stay at the Barcelo riviera.enjoyed other stays at the Barcelo complex way more than this one
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Dec 15, 2025Finally 50 Birthday Celebration
Cleanliness rating only applies to our room not being attended to everyday although we had our green service light on and having to ask for new towels and washcloths everyday. Not quite sure why this happened but it did and this is my only complaint. Otherwise everything else was great. Some of the restaurants food was average but if you want a superb meal, definitely have dinner at the Italian restaurant! Everything was delicious!
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Dec 14, 2025Not worth it. Stay anywhere else.
Crushing disappointment. Just one of those trips we were really excited for and it didn’t just fall short. It felt like the whole place is simply misrepresented online and the amenities promised don’t really exist or only exist in such limited form they are almost impossible to access. Even trying to book during check in, the restaurants were mostly full for our trip so we only got dinner for 2 out of 5 nights. The resort buffet options close at 6 so this is really important. We heard the palace had one open till 10 but never late the long hike to check for sure as we got conflicting into. The lack of info was really the frustrating part. There are no online resources, no blind bookings. Everything is meant to push you to a guest services person who is overworked and annoyed at your presence (and don’t have the resources the need to provide reliable schedules and availability). The only friendly people I found were some of the bartenders so at least we could sit back and enjoy the night air with a few cocktails.. nope.. rude awakening that first night that all the beach and outside bars shut down at 7. Only thing available is the lobby bar. Really felt like we needed to meet some people and plan room parties or something. Just strange the pay all the money and even book premium rooms to really have no evening activities. I’m not sure if you’re expected to shuttle into Cancun or go outside but it made no sense. “Activities” were all similar in that there are no reliable schedules. No online booking. Only option is to trek out to the activity center and ask what’s available just to be told it’s all booked and maybe tomorrow or the next day by some annoyed over worked staff member. Spa was the same. Told us to come back each morning to try to book things for the following day. They did seem to have solid kids activities at the other resorts so I trust those reviews but that wasn’t our trip so we just ended up with a boring week with little to do and a repetitive day time buffet for 5 days.
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Dec 14, 2025
Very Fun Staff
Ireli and the entertainment staff were amazing. We played volleyball, areobics, yoga and much more. Silver, Fatima, Sarai, and Michelle were all also amazing
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.