Resort Details
- Various Lounges/Bars- Pool Bar- Caribe Lobby Bar- Teatro Bar- Strikers Sports Bar
- Various RestaurantsCaribe buffet restaurant:Specialising in international cuisine, this restaurant offers an exquisite gastronomical variety to satisfy even the most discerning guests.
La Fuente Restaurant:This restaurant offers varied and exquisite dishes with genuine Spanish recipes to delight the palate of adults and children alike.A reservation is required, subject to availability, restrictions apply.
Restaurant Captain Morgan:Grill restaurant located in the area surrounding the swimming pool. Enjoy the delicious sandwiches or the informal buffet without going far.
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Convention Centre†
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Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.
† Fees may apply
- Basketball court †
- Billiards †
- Bowling alley †Strikers Sports Bar & Bowling Center
- Miniature golf †Miniature golf is now open until midnight, at midnight there is an additional cost for lighting.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11066 reviews
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Dec 13, 2025Great lesson
It was our first time trying out Surf Ride and our instructor Kevin was amazing! Very encouraging and understanding. So friendly ☺️ price was also reasonable 300 pesos per person. Hope to see you again Kevin!
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Dec 12, 2025
Wave rider machine
Went to water park and had Andres as a wave rider instructor. He was amazing teacher and gave great tips to be a better surfer.
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Dec 12, 2025Music Rav ruined 3 days
It would have been nice to been notified that there was a music rav going on in the adults only side. There were such a huge number of people, loud thumping music-could even hear it while snorkeling-the buffets were so full we were turned away from the manager and told to go to another buffet in the resort. There were drunk people walking around at night after the music finally stopped banging on doors. In the morning there was puke on the stairs and glass shattered on the ground. It ruined 3 of our 6 days we were there. Very disappointed.
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Dec 11, 20254th time here, last time here
We are here now and I wish I wasnt. Got sick with diarrhea and vomiting, and we haven't left their property, so we definitely got it from their food. Now on a random Thursday night we have to hear VERY loud live music until 1130pm. Horrendous vacation. Why is there live music this loud and not at any of their performance areas? I didnt come here to party, I came to relax. No where on their website did they warn of this bs. This is my 4th stay with Barcelo and I previously recommended it but this will be my last time here. I will also be doing the opposite of recommending it. Also just an FYI in case the person reading this still risks booking here, this was my first time booking directly from their website. Dont. Its cheaper with the other package websites which include the fees up front.
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Dec 10, 2025
Lack of Communication to get extra money out of you upon check out
horrible experience overall. they dont tell you you need to check out and get your band personally taken off you by staff or else you're charged and outrageous fee!
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed