Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10791 reviews
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Aug 25, 2025Amazing Stay
This is a great property for families, we would stay again. The only thing was the Italian restaurant the food was bad.
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Aug 23, 2025Thumbs up!
This is a late review but we thought we should still put one in. We traveled as a Family of 6 adults. The accommodations, beach and service everywhere was excellent but we'd like to give shout outs to Ivan in the Caribe buffet and Sal in the Beach buffet. We highly recommend this resort. We've already booked our next trip here for March 2026.
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Aug 21, 2025
Family vacations
Highly recommend to go have fun with your family. I loved the caribe buffet the breakfast is delicious specially the cafe de olla. The people working there were so friendly.
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Aug 21, 2025
Overall Excellent!!!!
At check in we were attended by Staff in Premium, super friendly, amazing Personalized Service. The animation staff is amazing with all their activities. All excellent, great stay, huge facilities, buffet and top restaurants, very nice people, good rooms, great experience
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Aug 19, 2025
Out of all the Cancun area all-inclusives I've been to, this one I love the most
We stayed at Barcelo Maya Caribe for one week, and I wished it had been two weeks. First off, this resort is amazingly clean. No mold or dirty areas anywhere. The grounds are immaculately kept. The pools are sparkling clean. The food is excellent and of high quality. Our favorite restaurant was Kyoto, located in the onsite mall. It seems like most all-inclusives have a habachi type restaurant, but this was better than any we have been to in Mexico or the United States. We also ate at some fantastic places at the other Barcelo resorts that are next door. The evening buffet and specialty restaurants at the Barcelo Palace were delicious. A double decker red bus stops at each resort, so just hop on to go to any of the other resorts on property. We also walked from resort to resort on the path by the beach. In addition to the mall, the Caribe has a really fun area called the Mexican outdoor mall. Tons of things for sale here, and the shopping was really fun. The Caribe has a medical clinic on property with doctors on duty 24/7. The doctor I saw was very thorough, spoke perfect English, and diagnosed my condition. She wrote for two prescriptions that I needed for treatment. The on-site pharmacy quickly filled my prescriptions, and I was on my way. Thankfully my travel agent had recommended travel insurance, and I'm so glad she did, because it is picking up the costs not paid for by my regular health insurance. But honestly, I thought the medical clinic and prescriptions were reasonably priced for a vacation resort, and what a blessing to not have to leave the resort to seek medical treatment. Caribe has a spa that has everything you can think of, and my family loved the water therapies that included pool exercise, a cold plunge pool, sauna, and steam room. On property there are basketball and pickleball courts, as well as a soccer field. They even have one of the surf machines, and we saw several people surfing on it. All of the pools have a swim-up bar, and a beachside buffet. Plenty of restrooms at each pool too. We didn't go to any of the evening shows, so I don't know if they were good or not. Dolphins were on site, but there is no longer a dolphin show. But we still enjoyed watching the dolphins showing off. The staff we encountered were helpful, friendly, and professional. The beach was fantastic! I was worried to learn that the shade is provided simply by the palm trees. I was concerned it wouldn't be enough shade, but there was plenty! Comfy loungers were both in the shade and in the sun, and are plentiful. We had no trouble getting loungers. The staff works hard to keep the seaweed picked up. The beach was super clean. Our room was as perfect as they come! The king bed had a great mattress and comfy pillows. Our room also had two sofas that were made into beds each night. Bathroom, bedroom, and living room areas were spotlessly clean. A large back patio with a hot tub had a table with two chairs, and two lounge chairs. From there, steps led down to our swim-up pool. For me it is always worth the extra money for a swim-up room, because I don't do a lot of the other activities. But if you love doing activities, hanging out at the pools and the activities there, and relaxing at the beach, you may decide the extra cost of a swim up room isn't worth it for you, especially if you just go to your room to change clothes or sleep. We usually stay at a different resort every time we go to the Cancun area, but I'm thinking I will return to Barcelo Maya because I loved it that much.
