Bahia Principe Luxury Sian Ka’an - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

10358 reviews

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  Jungle smell in room and no handrails in stairwells. Other than that, all great.

  Loved the place and would recommend but with 2 caveats. We changed our 3rd floor room after 1st night because the lack of handrails in the stairwell was a safety concern for us. We were hoping to have a view from that height but our view was just into the canopy of trees!! No problem with that though, closer to the many birds. Moved to a ground floor room instead. Thanks to staff for making that move for us. Our 2nd caveat was the musty/jungle smell in both rooms. Not surprising really seeing as how this resort is in the jungle, Lots of vegetation and lots of trees. Everything we took with us needed washing or forced ventilating when we returned home. Being in the jungle, opening the windows didn't help. AC didn't seem to help much either. Being next to ocean would have negated this issue but our choice, live and learn. On a very positive note though, there were hardly any biting bugs !! Thought I had died and gone to heaven one morning as there was a harpist playing away in the buffet at 9am. Also, they had baked beans most mornings. What people expect if they have complaints about the buffet I don't know. Lots and lots of choices. One of the best buffets we have been to. Saw an albino coati, a 3ft barracuda ( near infinity pool), a grey squirrel ( didnt know they had them in Mexico ) and numerous pelicans ( my wife's favorite ) Thank you to all the staff for making our vacation so enjoyable.

  Jan 19, 2026
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  Vacation at the Bahia Principe Sian Kaan

  We have vacationed at the Bahia Principe for 10 years and this was the best experience of all of them. We stayed at the adult only Sian Kaan section, which has a very friendly cozy hip vibe. We had a daily regiment of yoga, water aerobics, and beach walks. The food at the speciality restaurants at Sian Kaan were exceptional. The Alux (French) & Mako (Asian) were my favorites. We also loved Frutos (seafood) & Dolche Vita (Italian) at the Akumal section of the resort. There were many other speciality restaurants that were also very good including MikadoTapinaki What makes this hotel so special is that it has 5 different sections that you can visit by their free trams that run throughout the resort. However you need to stay at the luxury / adult only sections to visit all of them. The Akumal, Grand Tulum, and Coba sections are great for families and have a kiddie pool park area and activities for children. Between the many pools and beautiful beach areas there is much to do for all. Out trip was also fabulous due to the wonderful staff who made a special effort to make our trip very special including: Ignacio Cano Eduardo Fernando Alex Enrique Julio Lizbeth Camila Carmen

  Jan 18, 2026
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  Great stay !!!!

  Just returned home from a week at Sian Ka’an, and where do I even start? This was our first stay, and after booking and reading some of the reviews, I’ll admit I had a few concerns that maybe we had made a mistake. We’ve stayed all along the Mayan Riviera over the past 10 years—always at adults-only resorts—and honestly, we’ve never had a bad experience. If you’ve been to Mexico before, you know the star ratings can be misleading and you need to manage expectations. That’s what initially worried me. I’m happy to say those worries were completely unfounded. Our stay was phenomenal on all fronts, even with a total fluke catastrophe halfway through the week. To start, we’re hikers, so being able to walk between the sister resorts and use all the facilities was incredible. It felt like a new trip every day. We logged just over 100 km in 7 days and thoroughly enjoyed every step. For anyone who isn’t a big walker, there are nonstop trolleys running between resorts. They’re efficient, reliable, and the staff operating them are top-notch. Service across the board was outstanding—from grabbing a coffee, to breakfast at the buffet, to dinner at the à la cartes. It honestly seemed to get better as the week went on, with the same high level of service no matter which resort we were at. We started every morning at the Sian Ka’an buffet, where Suemi and Jaunna took care of us daily. They were courteous, professional, and welcoming in every way. Our favorite à la carte restaurants were Kuuk and Gaian at Katok—fantastic food, great service, and wonderful people. We also used the spa twice for massages and had the same two therapists both times. It was an excellent experience. Brenda was amazing, and while I can’t remember the other therapist’s name, she was equally great. The only issue we encountered was a complete fluke. We returned to our ground-floor room one afternoon to find it flooded due to a ruptured pipe under the tile. By the time we reached the lobby to report it, the staff were already aware, had a new room ready, and moved us quickly and seamlessly. The Sian Ka’an team handled the situation perfectly. Our experience was so positive that while sitting at breakfast on the fourth day, we saw a deal for April and booked another week while we were still there—that says it all. Yes, some parts of the resort are a bit dated, but that’s also part of its charm. With a PGA golf course next door, access to four other resorts, and truly world-class service, Sian Ka’an is the perfect place for a week-long getaway and reset. A big thank you to everyone at Sian Ka’an and the sister resorts—we can’t wait to be back.

  Jan 18, 2026
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  Excellent Jungle Paradise alongside Snorkelling Beaches and Bars

  Sian Ka’an is exceptional. Upon arrival we were greeted by Isabelle who sat with us and immediately helped us make informed choices...including our "a la carte" options. Sian Ka'an has a lively lobby, open theatre with nightly events, an exquisite French restaurant--Alux (I didn't have time to try their Japanese one--Maiko) and a buffet with an elaborate range of choice. It is one of several linked resorts at Bahia Principe Grand Tulum, offering the best of both worlds; a resort with the feel of a jungle forest, 5-star service, with rapid access by trolley to the other resorts (our room was terrific… see hut below). Bring your snorkelling mask, Akumal resort has unbelievably good corals and variety of fish and sea life (to the left of the beach bar). Of all the resort restaurants at Bahia, Katok grill sttod out as one of our favourites alongside Alux. Alexandre and Eric offered an excellent service and the steaks were perfect! Definitely plan a day trip to Chichen Itza. Use Cancun Adventures private tour (booked through Amstar on the resort for 170usd .) “David” was our guide; very knowledgeable, professional and friendly. By the way… I was kidding about the Mayan hut. Our room was excellent and very well maintained .

  Jan 14, 2026
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  Horrible - save your money and go somewhere else

  First off the staff here are amazing ! This will be my only positive thing to say about this resort. We arrived around 4:30pm, we checked in and were offered a welcome drink. It was Awful !! all we could taste was Aspartame. We went to our room, and we were instantly hit with the mold/musty smell. We wanted a shower, but had no hot water. ( this went on for 3 days) We constantly had to call about our hot water. the food is mediocre. We ate at the buffet for the 3 days we ate there because we could not get a reservation at the restaurants. Our only good meal at the Buffet was on the Friday night ( it was seafood night, however the drinks at the buffet all tasted like aspartame). Saturday night at the buffet was "Mexican " night, we were hopeful that dinner would be great,. Boy were we disappointed. We were supposed to be at this resort for the week, but thankfully I booked a tour at SECRETS Akumal ! We Fell in love !! We ended up leaving Bahia Principe Sian Ka' an and stayed at Secrets for the remainder of our trip ! Save you money and go to SECRETS ! They have the best food and FANTASTIC drinks !!

  Jan 13, 2026