Exclusive Perks will include:
* "Welcome Home" door banner
* Welcome bottle of alcohol – One (1) bottle of wine, rum, tequila, or a similar local specialty (depending on destination)
* 25% discount on spa services (one per person/per stay)
* 10% unlimited discount on all themed dinners (no restrictions on usage) Examples - Romantic dinners, lobster dinners, Tomahawk dinners and more
Additional Information:
4 Night Minimum Stay is required. Not available 12/21/25-1/4/26 and 12/21/26-1/4/27
Resort Details
- Various Onsite Restaurants- Yum Restaurant (Buffet) International- Tikalito Pool Restaurant (Snack) International- Katok Beach Restaurant 18+ (Buffet) International- Ku'uk Beach Restaurant (a la carte) Gourmet- Frutos del Mar Restaurant (a la carte) Seafood- Katok Restaurant (a la carte) Grill- Dolce Vita Restaurant (a la carte) Italian
- Various Offsite RestaurantsPlus, access to the following restaurants located at:
Bahia Principe Luxury Sian Ka’an – Adults Only:Maiko – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.Alux – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
Bahia Principe Grand Coba:Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.La Casita – 24 hr restaurant offering snacks and fast food by the pool.Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies.Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies.El Pescador – A la carte Seafood cuisine restaurant for dinner. Reservations required and dress code applies.
Bahia Principe Grand Tulum:Monkey Burger – Burger shack and snacks open for lunch.Las Olas – 24 hr food truck offering snacks and fast food by the beach.Hindu - A la carte Indian cuisine restaurant for dinner. Reservations required and dress code applies.Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.La Gran Tortuga – A la carte Brazilian Rodizio restaurant for dinner. Reservations required and dress code applies.
Consult the hotel for hours of operation, reservation policies and dress codes (info.akumal@bahia-principe.com)
- 24-hour front desk
- 24-hour room service†
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Children programs
- 24-hour front desk
- 24-hour room service†
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Children programs
- Complimentary wireless internet
- Currency exchange†
- Elevators Not Available
- Exercise gym
- Express check-out
- Fax service†
- Golf†
- Hairdresser/barber†
- High speed internet access†
- Late check-out available†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Non-smoking rooms available
- Outdoor pool
- Parking
- Pharmacy†
- Restaurant†
- Safe deposit box
- Solarium
- Spa†
- Tennis court†
- Transportation
- Turndown service
- Wakeup service
- Water sports†
- Whirlpool
- Wireless internet connection in public areas
- Internet Access†
- Meeting/Board Rooms†
- From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebsalesweddingscompmex@bahia-principe.com for more information.
† Fees may apply
- Basketball court
- Billiards
- Boating †
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsiteKIDS WATER PARK (with age and height restrictions)Created specially for the little ones, the resort offers a complete program that will keep them entertained while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
- Dart board
- Direct access to a beachThe hotel's fantastic beach has incredible, fine white sand, crystal clear turquoise waters, palm trees and tropical vegetation surrounding the beach. It's paradise just a few meters from the resort.
- Diving †
- Fishing †
- Fitness center on-site
- Football field
- Golf location (onsite/nearby) †
Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle.
27/18 HOLE AND A 9 HOLE PAR 3 COURSE
- Motorized Water Sports †
- Non-Motorized Water SportsNon-motor water activities include:
CATAMARAN (1hour/client/day & on request)KAYAKS (1 hour/day/client & on request)SNORKELING (1 hour/day/client & on request)DIVING LESSONS (in pool & on request per customer and per stay ) - Pool
1 INFINITY POOL (ADULTS ONLY)
3 OUTDOOR FRESH WATER POOL
- Sailing †
- Spa †
Relaxation, body beautification, enjoying spectacular facilities, all this and much more in our fantastic Spa. Designed and integrated in complete harmony with the Riviera Maya, to achieve total mind-body relaxation.
- Table tennis
- Tennis court †There are 5 tennis courts on-site.
- Volleyball
- Teen programs
- ChapelThere’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14716 reviews
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Feb 28, 2026À la cartes not actually available.
We are currently staying at the Bahia Principe Akamai Luxury. I will start by saying it is a beautiful property. The main lobby has a gorgeous view and the pool is right next to the ocean. I usually roll my eyes at people who complain about resorts but we are a bit frustrated with a few of the services. To start we are on the bottom floor (not the issue) and the room is a quite cool. The beds are only made up with sheets and there are not enough blankets in the room for all the beds. Second is the à la carts. This chain requires you to log in 10 days ahead of your stay to book. Our code did not work until approximately 6 days before our stay and at that point all of them were full. We booked at the luxury to have access to an a la cart every night of our stay. When I have gotten on a cancellation list the reservation is always later in the evening and when you are travelling with a child this doesn’t work when it’s past their bedtime and they are crying every night. I talked to guest services and their response was very blasé and told just to keep checking - no assistance offered. The restaurants always appear half empty when you walk by. This is frustrating when we paid the extra to have access to this service and it’s unavailable which leads me to why am I paying for a service that they can’t actually fulfil.
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Feb 25, 2026Great resort with a variety of dining and entertainment options
Great resort with superior food options and a great beach. I stayed in one of the remodeled ocean front junior suite rooms, and loved it. Gabriel checked us in, and unfortunately the villa we wanted was unavailable for a few nights, but he arranged for us to be able to move after a few days. Great customer service from him. The room is spacious and the balcony is nice, thought the deck furniture is very uncomfortable. Padded chairs are needed! The food is really very good in the buffet. Victor keeps the staff in order, and they were very attentive. There is a tremendous array of food options and I found it to be very high quality. It was very hard to get restaurant reservations though, and the restaurants requiring reservations were all half full! I assume it is an issue with staff, but I would have liked to be able to dine at some of the different restaurants that had zero reservations the whole 7 nights I was there. While you can book excursions through the hotel, they do not offer scuba diving. We contracted with a local scuba company, but they were not allowed to enter the property to pick us up and transport us to the boat docks, instead we had to head to the front of the property. That was time consuming and complicated with all our scuba equipment. I have been to this resort many times over the years, and love it for the variety of dining options and shows. Being able to take the trams to the different resorts for shows, dinner and cocktails set Bahia apart from other all inclusives due to the tremendous variety of options. This place is great for couples, families, friends, really any one looking for an upscale resort experience. Make sure to stop by the sports bar and have Antonio make you a margarita! Best bartender on the resort.
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Feb 23, 2026Good Amenities, Nice Facilities, Friendly Staff, Horrible Management
Went here on my honeymoon for this all inclusive stay. Accommodations and facilities were nice, staff were very friendly and polite, but the place was horrendously managed. Had some ridiculous and unnecessary reservation system for the restaurants, even though the restaurants were only ever half full. Most of the time, there were numerous last-minute cancellations, so there were open spots. You were supposed to be able to manage and place your reservation online, but this did not work. You couldn’t call the lobby to make a reservation either. You had to go down in person to make a reservation, but the front desk was also guest check-in and you might have to wait for extended periods of time and miss the shuttle or have someone else take the reservation. Ultimately, the reservation system is idiotic as there is plenty of available space at all the restaurants. It should be first-come, first-serve, like everywhere else. Also, at the snack bar by the pool, you have to view the menu online, but you can only place the order via two kiosks which are often crowded with people, or simply malfunction, freeze, and do not allow you to place an order. The online menu also lacks numerous options that are, in fact, on their menu. If you need to view the menu online, you should just be allowed to place the order online as well. In addition, you are unable to determine the frequency or order of the shuttle route, which did cause us to miss one of the dinner reservations we were forced to make, rather than just being able to show up. A simple shuttle route schedule would allow for better understanding and planning for traveling between the resorts. Overall, the amenities and facilities are nice, the staff is very friendly, but the mismanagement made for a more negative experience. Simple management and technological improvements could easily remedy this issue.
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Feb 23, 2026
Great Vacation
Everything was good to excellent with the exception of the reservation system for à la carte restaurants. The non user friendly app for reserving and the 10 days prior to arrival reservation window made it virtually impossible to get a reservation.
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Feb 22, 2026Horrible service.
Zero star resort. Horrible service.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum 37.99 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryGuests are required to make reservation for a la carte restaurant, ideally in advance through the app.
- AdvisoryPlease be advised that, effective November 1, 2026, the current adults-only section will be discontinued, and the entire hotel will transition to a Family & Friends concept.
- AdvisoryRenovation works at Bahia Principe Luxury Akumal to further enhance guest comfort and exclusivity. A total of 252 rooms will be refurbished, marking the final phase of the property’s renovation plan. Work will take place from 10 April to 30 November, operating Monday to Friday from 08:00 to 18:00 and Saturdays from 08:00 to 13:00. The refurbished rooms will reopen to guests on 1 December. We appreciate your understanding and cooperation during this improvement period.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed