Bahia Principe Grand Aquamarine - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3033 reviews

• 

  Good food, nice pool, great staff

  Overall, we had a great time. The food at buffet was good - lots of variety. We ate at Limbo, Maiko, Capriccio, and Nomad - all of which were very good, and Nomad was my personal favourite. The app was not easy to use, and I would highly recommend that visitors book as far in advance as possible for a la carte restaurants, and also keep refreshing, as availability changes. And screen shot your reservations - twice, ours didn't stick and we had issues getting in, although staff did accommodate us. The rooms are dated - they have not changed in 15 years. And the beds are HARD. If you are over 25-30 years old, be prepared to feel stiff and sore when you get up in the morning. The staff we encountered everywhere were fantastic - smiling, happy and always willing to help out with any request. The shows we saw were top tier - Circus and Fire Show were our favourites, and the Silent Disco was so much fun! The trolley system is easy, convenient and needed at times. I would recommend adding somewhere for people to eat breakfast at the beach - the only place we saw was exclusive to Ambar and Grand, I think. It would have been nice to have something closer to the beach for the other groups.

  Jan 19, 2026
• 

  Needs serious makeover

  Beautiful grounds. Beach is beautiful. We had a lot of mold in the room. Inconsistent replenishing with towels and water. Trolly service was always available. Booking à la cartes was a nightmare. Wine was terrible. Few service providers were happy and attentive - only a few that made us feel welcome and did really well at ensuring we were taken care of.

  Jan 19, 2026
• 

  Excellent experience

  Excellent! As always!! I love this resort ! Looking forward to to out 5th trip hopefully soon!

  Jan 18, 2026
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  Excellent resort!!!!!

  We stay in Bahia Principe Ambar for 2 years in the row. The 1st time was very good, but last year in 2025 was not good experience. Food was very bad in main buffet, service is very bad. This year we decide to stay in Bahia Principe Aquamarine, and we not regretted. Excellent service. The rooms is outdated, but very clean. The cleaning ladies came every morning. Food in restaurants and buffet is very delicious. Drinks is above and beyond. Every day night shows and all day along excellent activities. Good job team entertainment!!!! I would like to say about waitress Karena in buffet, she does excellent job. She always smile and very polite, she make us happy every day and we feel like a one big family with all staff. However, there are a few minor issues: only 2 bath towels in the bathroom for a day, no bathrobes, and there is no drying rack for swimsuits on the balcony. Otherwise the resort is excellent

  Jan 16, 2026
• 

  Changes

  This was our 2nd stay at this resort. I found a fair difference from the 1st visit of last year. Upon check-in we were informed that we were to have a king bed but when we stated we booked and wanted 2 doubles, on the ground floor, we were told there wasn't any rooms available,& we were given a room two floors up. The shower water was cold, as was the water for the sink. No matter how long either of us waited for hot water, it did not come about. We went back to the check-in desk and reported the issued and stated that it was not acceptable. "Warner" took down all the particulars and found a room on the ground floor however he said it was more/less a room for someone with a disability as the bathroom had a "flat floor leading to the shower". We stated that sort of thing didn't concern us in the least, and having the ground floor was a bonus. So, we were given the room on the ground floor with two double beds. Noise from the pool was bothersome even though we were located near the whirlpool. I fail to understand just why the music at the pool is so loud. Also there were noises in the hallway from the staff. They'd gather in 3's at times, talking amongst themselves in a loud fashion. The dining room provided a vast variety of food. Personally, I found the food at lunchtime to be far too much...cooked meat, cooked veggies, etc.etc. There were hot dogs available but the weiners were sitting in a shallow tray with water. The burger patties were sitting on a tray again with water. They certainly didn't look the slightest bit appealing. The chef cooking the pasta was amazing and the result mirrored his talent. Staff in the dining room were hit/miss. They would motion with their hands making you feel you were being treated like a dog. There is a waiter who whistles, sounding like a bird. Annoying. Sometimes we waited for a long time to get our morning coffee. One day at lunchtime, we entered the dining room, then heard one of the gals yell..."hola, hola, hola!" trying to get our attention to see if we wanted water. Unprofessional. The mosquitoes are relentless. I found them most annoying in the huge lobby bar. Both my friend and I received several bites. The little tuck shop just off the lobby bar doesn't sell repellent, but sells lotion to ease the itching..yes at $1500 Pesos. The plants along the edges of the bar should be sprayed in order to help control the mosquitoes. People wrote about this previously in their reviews but it appears to have gone south. This is a beautiful resort..my friend says she'd return yet again, but myself?...I'm not truly sure.

  Jan 14, 2026