Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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A great time but always room for improvement
So, i stayed at Ambar over a decade ago and hated it. Didnt think the staff was friendly or accommodating to certain groups of people, didn't like the food, etc. I stayed at Aquamarine this time, not realizing all of the resorts are literally connected, and because it was a good price. So me not remembering that these resorts are not read out for a part, when I pulled up and saw Ambar I got nervous about being back here. I will say this visit was so much better. The food still can be improved. I eat all types of food and I'm open to all types of food but it just seemed like the selections in the buffet or hit or miss. For example croissants amazing, muffins sandpaper. But overall I dined sufficiently and it served it's purpose. The service could be improved in a la carte. Again, so kind but often brought the wrong food, side dish, or desert but we just dealt with it and ate it anyway as we were not picky. Could be a communication thing. The drinks were always good and always flowing. Again, the staff was very kind and courteous. You have to keep in mind that most do not speak English so if you realize your Spanish is limited and you're not getting anywhere, politely move on and find someone who you can communicate with. Staff is not rude some just do not understand what you're asking for. But they try. Resort and amenities- I was surprised to find out that room service has a fee. Not many all inclusives have a room service cost. The resort property is very nice. I see no signs of the resort being worn or looking old. The room themselves can use upgrades. The furniture is not very modern I don't care but if that's what you're into this might not be the place for you. I saw ootprints in the tub I guess from someone trying to clean high spaces, under the bed was very dusty. My refrigerator did not work. The mini bar did not have snacks it just had soda and water and I think a beer. So they were a couple of times where I was hungry and my choice was to either head to the lobby store or pay money for room service. Just being honest but in spite of all that such a great time. They were quick to correct any issues. I was in 82 310. Great pool view. Would i return. Probably if the price is right m.
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Just got home.... and what an AMAZING trip!
I HIGHLY recommend this all-inclusive resort. The staff are so warm and welcoming. Our entire stay (7 nights) was AMAZING. The food was incredible, the staff were great, the grounds were beautiful. We will be back and will try other Bahia Principe properties in other countries.
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Amazing!
We’ve stayed at Bahía Príncipe Grand Aquamarine twice and have had great experiences both times. The staff are always super friendly and their entertainment does a great job. We love the resort and have had great meals at the a la carte restaurants (book in the app before you arrive!!). The rooms and resort are always clean. The gym is also super nice. Both times we stayed during spring break (March) but there’s not too many college students, pretty mixed group so it wasn’t crazy. There’s a night club and casino on the resort too.
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Needs updating
This resort really needs updating. Everything is old. Food was good not great. The pergola in the pool was covered with mold on the inside. The rooms were okay beds were comfortable. We had trouble getting the room cleaned the first couple of days we had to go to the front desk. The fan in our room did not work, asked for it to be looked at and no-one came to look at it.
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Perfect place to chill and have fun!
We loved our stay at Aquamarine. It has the feel of a smaller (adults only) resort with access to the restaurants and common areas of the adjacent larger property. The rooms were very clean and comfortable. The poolside activities were fun and accessible for all ages. The staff are friendly and the service is excellent. We really enjoyed the a la carte restaurants and appreciated being able to make reservations in advance using the app. It's an easy walk to the beach and trolleys run frequently. We found the restaurants in the Beach House were the best. Tip - take bug spray for the evenings!