Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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A Trip to Remember!
We just returned from Aulani for Spring Break and had an incredible trip! It was definitely the busiest hotel I have ever been to but it makes it all that more impressive how great the staff and service was. Disney knows how to handle volume and any other hotel with that many people would have been a customer service disaster. You could find pockets of peace at the pools, the Ka Maka Grotto (infinity pool) was the best for this and you can see the ocean as well. We rented DVC points and had a one bedroom villa. The room was great and perfect for our family of 4 and having space for a week. We did not buy groceries but the kitchen was super helpful in using leftovers. The portions are huge everywhere and boxing up food we were able to skip a few breakfasts and 2 dinners reheating food. The pool chairs were definitely an issue. We just made sure to send someone down by 7:30am to read a book by the pool to save a chair. Ended up being a relaxing part of my day I enjoyed, but by 8am, most if not every chair were gone. The staff was doing a great job enforcing the chair rule and removing items if you had not returned within an hour. Hardest job at the hotel for sure! We ate at every restaurant, Ama Ama was our favorite of the trip! Also recommend Mina’s Fish House next door at the Four Seasons. Great seating and view with fun cocktails in tiki glasses. They even had a kiddy cocktail in a puffer fish cup for the kids! We couldn’t get into the luau (open to book 6 months out and was full 60 days out, thought it was part of dining reservations at 30 days out) so went to Paradise Cove next door and had a great time there! We left the resort to explore the island for 3 days and visited Pearl Harbor, hiked Diamond Head and visited Kualoa Ranch. The ATV tour was amazing!! Also the Southeast side of the island is a must do! Remote and beautiful! We left Diamond Head and drove along the coast. Lanai lookout and Waimanalo beach were highlights. Overall a fantastic trip! Not a single poor interaction with staff, everyone was smiling and helpful!
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A Very Magical Spring Break in Paradise
Was blessed to stay in a very comfortable one bedroom ocean view DVC studio villa for spring break during the first week of March 2025. The highlight was definitely a visit to their Laniwai Spa for a pedicure and massage. The incredible cast members at this resort are so happy, helpful. This was my third stay here, and it's better than ever before with more to see and do. Loved their snorkeling, lazy river, Menehune statues, 'Ōlelo Room bar, shaved ice with condensed milk, vanilla soft serve ice cream, and corn dog nuggets. The Hawaiian edutainment is everywhere on this property, and the resort has a very relaxing, calming feeling. Loved reading from the balcony while overlooking the beach or luau below me. Room and bathroom were well appointed. The bed was super comfortable with wonderful pillows. Hallways were always clean and quiet. Do recommend the Hele Hele shuttle for transportation to & from airport. If you have a Disney Visa, you get a 10% discount in their gift shop. Lots of great shops, restaurants, and little grocery store to walk to right across street.
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Breath taking and in a quiet area
I’m in love with this place as is my son. It’s in a quiet resort area away from all the chaos. The hotel is gorgeous. There are places to get food fast if you don’t want to spend the high prices of the restaurants. They have 2 gift shops. Parking cost $40 which I wasn’t expecting. I wish the hotel was more affordable as we only stayed for part of the week due to costs. The second hotel was a disappointment so much so that I wanted to go back to Aulani to get away from it. You can get a portrait session due with reservations. Otherwise, they have photo pass photographers around. They have a lot of pool options including a lazy river. The luau there is awesome. The rooms were nice. I’d say the only negative is the security of the building. Anyone can just walk in and go right to the areas where rooms are. They just can’t get into the rooms which is good.
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A special vacation for my entire family, young and old alike.
My whole family LOVED this place! From the family friendly room to the family friendly restaurants and every where in between! We went for the pools but loved the Luau! Done so well a great cast, good food and excellent setting. So much done perfectly for a family! A little pricey but if you want a perfect vacation in a beautiful and special location then give Disney a look. Also close enough to Honalulu and the Dole plantation to go shopping.
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Everything I wished for
Aulani was everything I wished for. First of all it’s an amazing build and themed hotel by Joe Rhode and other people. I arrived early and my ocean view room was ready. The view from my balcony ( hotel room, not dvc) couldn’t be better. Beds are high from the floor, but super comfy! Very clean and well maintained. All the cast members where so friendly and welcoming, especially the girls at Hale Manu. I was there during the end of january storm day and felt super safe with al the attentive help from cm’s ( towels to stay as dry as possible from the nook bar to inside hotel). Character interaction was very good! Food at Ama Ama, The Nook, Ulu cafe, Makahiki all up to Disney standards. Chairs near swimming pool was difficult to get one in the shade, the wristband system works. One of the best Disney hotels I’ve ever been to