Resort Details
- 24-hour coffee shop
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Contactless check-in and check-out are available
- Dry cleaning
- Elevators
- 24-hour coffee shop
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Contactless check-in and check-out are available
- Dry cleaning
- Elevators
- Exercise gym
- Express check-in
- Express check-out
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand
- Hairdresser/barber
- Health club
- Luggage service
- Meeting rooms
- Multilingual staff
- Onsite laundry
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Safe deposit box
- Sauna
- Tour/sightseeing desk
- 2167
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10617 reviews
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Dec 13, 2025Room is excellent
Excellent location Housekeeping keep the room in excellent shape I never see hotel like this before The aqua park was excellent too
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Dec 13, 2025
Beach popup
Beautiful hotel. Loved the atmosphere of the Casablanca x Ounass beach pop up, the place had good food & good vibes with great entertainment.
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Dec 13, 2025
Excellent service and unforgettable experience♥️
We had an excellent experience at this hotel. The rooms were spotless, spacious, and very comfortable. Abu Salman went above and beyond to make our stay enjoyable, always polite and attentive. The location was perfect, and the overall atmosphere was relaxing and welcoming. We will definitely be returning!
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Dec 12, 2025
Super and excellent staying in Atlantis I will recommend my friends wen coming to Dubai Dey lounge Atlantis
Zamam was very friendly and nice he make everything is fine with me and my husband neat house keeping I really appreciate him a lot he is happy doing his job
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Dec 12, 2025
Out of this world!
This hotel is second to none. The staff make it so special, they go above and beyond! The housekeeping team on 3rd floor, Nim & Prinash (sorry if I spelt that wrong) were just so thoughtful and the attention to detail was such a lovely touch each and every day. Everywhere smells beautiful, it’s spotless and endless amounts to see and do. We’ve been twice and will definitely return again and again!!! Heaven on earth!
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests should notify the property in advance of their flight details. Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation. All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property. Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.
Know before you go: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: New Year's Eve (December 31) Gala Dinner per adult: AED 1350New Year's Eve (December 31) Gala Dinner per child: AED 625 (from 4 to 13 years old)A tax is imposed by the city: AED 20.00 per accommodation, per night We have included all charges provided to us by the property.
Optional Fees: Fee for buffet breakfast: approximately AED 170 per personAirport shuttle fee: AED 900 per vehicle (roundtrip, maximum occupancy 4)Rollaway bed fee: AED 797.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.