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Resort Details
Hotel Advisories
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3583 reviews-
Not a nice experience at front desk… lovely place
Well the best of service and the rudest of service….Fernando in the restaurant bar was delightful- tour guide for the wines they served…The nice plooking middle aged front desk woman with the long hair (as one middle aged woman to another) - was rude and snapped at me for absolutely no reason in front of my husband when I asked about the secret room (Frank Loyd Wright fan) she handed me off to a colleague who spoke with me about the weekend history tours…she just came across as a B and ruined our afternoon…management needs to get her a massage and some meditation so she can be a bit nicer in the future!
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Exceptional in every way
I stayed for four days to attend a retreat and the accommodation was outstanding. The resort is huge and the standards of service are exceptional. All the staff take pride in the heritage and history that this Franklin Lloyd Wright creation from the 1920’s embodies. I stayed in the Paradise Wing on the fourth floor which allowed me a balcony with a spectacular view of one of the five sumptuous pools complete with ‘Twister’ water slides, three of them, presiding over the tastefully landscaped gardens. Mature cacti populate the grounds and too many palm trees to count. To list the facilities would take more time and wouldn’t include everything. Though pricey, the experience of staying in this spectacular corner of Phoenix is incomparable. I do so hope to return.
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Elevated Bridal Weekend Approved!
The Arizona Biltmore is simply put beautiful. I have stayed there previously and knew it would be the perfect place to have an elevated bridal weekend. It truly did not disappoint. Everything was beautiful and well appointed. You simply cannot go wrong with a stay at the AZ Biltmore. Booking a room that has access to the Citrus Club is an absolute must. The way Anthony, Peyton, and Jose took care of us was simply phenomenal. They were so friendly and charming. They were probably one of the most fun parts of the trip! The rotating snacks and light bites as well as a fully stocked bar were top notch. I would say the vibe of the Citrus Club is what you want to make it. When we wanted a quiet and relaxing breakfast, that was reflected. When we wanted to be slightly rowdier to celebrate the bride, we were able to do so. The fire pits and s’mores kits were a fun little treat on our last night. 10/10 would stay again!
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Excellent Hotel in Phoenix
We stayed here for 3 nights and were here for New Year’s Eve. The hotel is huge and has great amenities. The gym was great and we dined at MacArthur’s a few times and got coffee in the mornings at Cup & Cone. The service was excellent and they were super responsive and helpful. We stayed in the Ocatillo wing and our room was modern and also super quiet. We slept really well each night and the room had great black out shades. Easy location for anything you’d want to access in the area. Close to ASU and also State Farm Stadium. Highly recommend. Will definitely stay here again.
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great experience learning pickleball
Brendan was an awesome pickleball instructor . He gave us great insights on how to position ourselves on the court and how to best hold the paddle. He gave us expert drills to help us improve . He was also very caring that we understood what he was teaching .