Resort Details
- Bumbye Beach BarOn the edge of our lagoon pool, Bumbye is a place to unwind with fresh flavors.
- Ka'ana KitchenDiscover farm to table dishes, made with ingredients from local farms, all reflecting the authentic flavors of the island.
- Lehua LoungeDiscover farm to table dishes, made with ingredients from localfarms, all reflecting the authentic flavors of the island.
- Mokapu MarketA market featuring a grab-n-go selection of island-made items and locally sourced fare.
- Morimoto MauiDine on delectable dishes from the master himself, Masaharu Morimoto at this renowned restaurant
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- ATM/Cash machine†
- Car Rental Services†
- Children programs†
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Early check-in†
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Car Rental Services†
- Children programs†
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Early check-in†
- Exercise gym
- Gift/News stand†
- Golf, Offsite†
- High speed wireless
- Multilingual staff†
- Pool
- Poolside service†
- Restaurant†
- Safe deposit box†
- Spa†
- Valet parking†
- Wakeup service
- Welcome drink†
- Meeting Facilities†
† Fees may apply
- BeachBeach rentals: stand up paddle boards, ocean kayaks, boogie boards, snorkel sets, chairs & umbrellas
- Fitness center on-site
- Pool
Three cascading infinity pools, lagoon pool and private adult pool
- Spa †Awili Spa and Salon (apothecary style day spa).
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Jan 01, 2026Honest Opinion …Not Worth the Price
I had higher expectations for this hotel, especially considering the prices, but overall the experience did not feel worth the money. The food was disappointing and extremely expensive for the quality offered. The New Year’s Eve dinner cost $2,000, yet the dishes were dry and not particularly tasty. The dessert, made with gelatin, was especially underwhelming. Nothing about the meal justified the price. What disappointed me the most was the beach experience. Having to use a towel on the sand… felt unreasonable, and the hotel was clearly not prepared for the number of guests. There were not enough beach chairs available, which made it frustrating and uncomfortable. For a hotel positioned at this price level, I expected better organization, better food, and more attention to guest comfort. Unfortunately, that was not the case.
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Dec 31, 2025Andaz stay as globalist.
Location & Vibe: This remains my favorite stay in Wailea. The location is perfect, situated near the Shops at Wailea and neighboring luxury heavyweights like the Waldorf, Fairmont, and Four Seasons. The Arrival: The view from the open-air lobby is still spectacular. Walking in and seeing the infinity pools frame the ocean is unmatched. The Globalist Experience (Anniversary Trip): I returned specifically for my anniversary. While the stay was beautiful, the administrative side was rocky. Check-In Timing: Do not expect to get in early here. We had to wait until 4:30 PM for our room. The "Phantom" Upgrade (Important Tip!): I saw a Suite assigned in my app, but while waiting, it refreshed and downgraded me to an Ocean View King. My Advice: Take a screenshot immediately if you see an upgrade. Because I noticed the switch, the staff addressed it and offered compensation. Room Condition & Bathroom: This is where the property is showing its age. Cleanliness vs. Function: The bathroom was clean, but the plumbing was frustrating. Both the basin and shower drained very slowly—it felt like a chronic issue rather than a one-time clog. Hardware: The hair dryer was too weak. For a high-end luxury resort, this amenity desperately needs an upgrade. Dining: Globalist Perks: We received 15% off at restaurants. The Breakfast: The buffet at Ka'ana Kitchen is excellent with an omelet station, BUT I was told specialty drinks (Americano/Latte) are NOT included in the Globalist benefit. This feels like a new, unfortunate change. Verdict: Andaz Maui is still beautiful, but between the upgrade glitches, slow drains, and nickel-and-diming on coffee, the "luxury" feel is slipping just a bit.
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Dec 30, 2025Very Hawaiian vibe in the best ways
Great resort in a beautiful location in Wailea. You are greeted with a lovely fresh orchid lei for ladies and the men get a painted nut lei. A wonderful Hawaiian welcome! At reception we were served a delicious pink lemonade. Although the resort has three good restaurants, as well as a terrific marketplace with sandwiches and gelato and things like milk and yogurt and pre made salads, you are within a lovely walk to shops and dining, not 10 minutes away. The Andaz subscribes to the concept of using local farmers and purveyors as much as possible, and wow, can you tell! The lettuce was over the top delicious! The rooms are nicely appointed with a modern Hawaiian feel. Nice amenities and as Globalists, we had snacks and non alcoholic drinks in our room replenished daily. The pools are pretty, but only one hot tub and that is always full of kids, which was a disappointment for us. There is a lovely "quiet" pool for adults, but no hot tub there. We were there for the beach and it did NOT disappoint! The beach guest crew were wonderful at getting chairs and umbrellas set up, (that is when guests hadn't reserved 6-10 chairs for their families, who never came to use them!) and the beach is great for walking and the water is absolutely gorgeous! They provide complimentary outrigger rides with reservations and it was a lot of fun. Snorkels, fins and paddle boards are also available at no charge. Just to the left of the resort's beach is a cove with rocks that was great for snorkeling. Staff was friendly, kind and accommodating, making us feel like valued guests.
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Dec 30, 2025
Relaxation - Luxury - and EXCELLENT Service
The Andaz is outstanding! It is luxurious, spacious, has multiple pools with great views, and feels like paradise. The service is A+ on every level - whether it's for food, pool cocktails, cleaning staff, or the spa; every detail is taken care of and the staff was so friendly & accommodating. It feels like more of an adult vacation hotel, which is exactly what we wanted - not many kids running around, which is what we were looking for this trip since our group aged from 23 - 55. While other area hotels had more dining options, the Andaz offers free shuttle service to other area hotels or shopping - we always tipped our drivers since this was a nice perk so we didn't have to uber or drive. The villas are exceptional - great setup with spacious family space, laundry (stocked with supplies), full kitchen, and a stocked fridge of drinks/snacks. That small detail of not having to pay extra for a few bottles of water and laundry soap will keep me coming back! Plus, the villas are a great way to travel with a group or family of four like ours. WE loved it! I highly recommend the Andaz! It was perfect.
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Dec 29, 2025
Great resort for couples
Great for couples. Okay for family with kids . There were a few activities for kids and it was good. The room was more suitable for adults though we reserved it for adults + 2 kids with view to bathroom that can be operated from the room
- AdvisoryA minimum mandatory hotel-imposed fee of $50.00 plus tax per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryA minimum valet parking fee of $48 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Guest Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee: A minimum mandatory hotel-imposed Resort fee of $50 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out.
Mandatory hotel imposed resort fee inclusions:
- GoPro Hero Camera Rental
- Outrigger Excursion
- Guided Kayak Tours
- Snorkel Gear for one hour (longer rental available at cost)
- Stand Up Paddle Board Lessons
- Yoga & Fitness Classes
- Single & Tandem Bike Rental
- Ukulele Lessons
- Body Board Rental (additional cost)
- 45 minute Complimentary Photography Session
- Coconut Husking and Weaving Lessons
- Mix-it-Up Class (additional cost)
- Poke Making Class (additional cost)
- Lei Making
- Hula Lessons
- Blend & Balance (additional cost)
- Walk Story
- Bingo
- Live Music
- Fitness area, including Peloton bikes
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.