Resort Details
- Bumbye Beach BarOn the edge of our lagoon pool, Bumbye is a place to unwind with fresh flavors.
- Ka'ana KitchenDiscover farm to table dishes, made with ingredients from local farms, all reflecting the authentic flavors of the island.
- Lehua LoungeDiscover farm to table dishes, made with ingredients from localfarms, all reflecting the authentic flavors of the island.
- Mokapu MarketA market featuring a grab-n-go selection of island-made items and locally sourced fare.
- Morimoto MauiDine on delectable dishes from the master himself, Masaharu Morimoto at this renowned restaurant
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- ATM/Cash machine†
- Car Rental Services†
- Children programs†
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Early check-in†
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Car Rental Services†
- Children programs†
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Early check-in†
- Exercise gym
- Gift/News stand†
- Golf, Offsite†
- High speed wireless
- Multilingual staff†
- Pool
- Poolside service†
- Restaurant†
- Safe deposit box†
- Spa†
- Valet parking†
- Wakeup service
- Welcome drink†
- Meeting Facilities†
† Fees may apply
- BeachBeach rentals: stand up paddle boards, ocean kayaks, boogie boards, snorkel sets, chairs & umbrellas
- Fitness center on-site
- Pool
Three cascading infinity pools, lagoon pool and private adult pool
- Spa †Awili Spa and Salon (apothecary style day spa).
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Mar 05, 2026We loved the Andaz Wailea property and the great hospitality!
The staff is well trained and provided my family and I with an outstanding customer experience. We would highly recommend this property and location to our friends and family.
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Mar 05, 2026Beautiful
This is a beautiful property with amazing amenities and a gorgeous beach. Only unfortunate situation was that they overbooked the room type we originally reserved and were changed to a less than desirable alternative.
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Mar 05, 2026Five Star Prices with Hyatt Place Service
We had been looking forward to this hotel and were booked as paid guests in their best category of suite by our Prive agent. The property is a little worn around the edges and needs some updates including mattresses but the setting is spectacular. What really lets the side down is poor service, it feels as though most of the staff were trained to work at lower tier Hyatt properites, but given the demographic (lots of guests staying on points, many children and airline crews) I guess it's not surprising. There is nothing 5 star or luxurious about the service provided. Everything is app based and impersonal. On our first day there (as paid guests in a $2,000 a night suite) there was another guest smoking on his balcony below, which got into our room and caused me to have a bad allergic reaction, ruining the start to our holiday. The "manager" I dealt with acted as if it were a regular occurence and I was overreacting. Turndown is by request, so on check in I asked for it nightly but had to follow up each evening. The food is very average, so much so that we didn't even eat the breakfast buffet which was included in our rate every day. When we did, the service was very poor, the "cooked to order" eggs arriving after we were done with our meal, etc. The showers to rinse off after the beach were filthy all day long. If you are staying on points, more concerned about location than service, smoke or want to take large numbers of children on holiday, this could be a good option. We booked because the suite was the same price as a room at the Four Seasons and that was a mistake.
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Mar 03, 2026
Beautiful location.
Beautiful location. Close to many shopping areas. Beautiful golf courses close by. Great walking paths along the beach.
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Feb 28, 2026
A Beautiful Stay Made Memorable by Thoughtful Service
We were truly disappointed to have to end our stay earlier than anticipated due to a family emergency back home. We genuinely loved our time at the resort and were grateful for the experience during what became an unexpected and emotional trip. Please extend our sincere thanks to Ashley for her assistance in waiving the early departure fee and ensuring the points were returned to my Hyatt account. That level of care and responsiveness does not go unnoticed. We also deeply appreciated the room upgrade and the thoughtful anniversary gift — those touches made our stay feel special. 🌺 Having worked in hospitality for ten years as a Director of Sales, I understand the complexity of operations and the importance of guest experience. Your team delivered exceptional service. If we return to Maui in the future, we would absolutely consider staying again. However, with Hyatt’s recent increase in point redemptions, it may make future stays more difficult to justify from a loyalty standpoint. I also own a travel agency and take pride in making thoughtful recommendations to my clients, friends, and family. Additionally, my husband is a Marine — something I am incredibly proud of — and we value organizations that operate with integrity and service at the forefront. Based on the service we received, I would be confident recommending your property. As constructive feedback, I would encourage greater visible engagement from the General Manager on property. Leadership presence can meaningfully elevate the guest experience and reinforces the culture of hospitality from the top down. Thank you again for your professionalism and care during a challenging moment for our family. We are grateful. 🌊
- AdvisoryA minimum mandatory hotel-imposed fee of $50.00 plus tax per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryA minimum valet parking fee of $48 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Guest Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee: A minimum mandatory hotel-imposed Resort fee of $50 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out.
Mandatory hotel imposed resort fee inclusions:
- GoPro Hero Camera Rental
- Outrigger Excursion
- Guided Kayak Tours
- Snorkel Gear for one hour (longer rental available at cost)
- Stand Up Paddle Board Lessons
- Yoga & Fitness Classes
- Single & Tandem Bike Rental
- Ukulele Lessons
- Body Board Rental (additional cost)
- 45 minute Complimentary Photography Session
- Coconut Husking and Weaving Lessons
- Mix-it-Up Class (additional cost)
- Poke Making Class (additional cost)
- Lei Making
- Hula Lessons
- Blend & Balance (additional cost)
- Walk Story
- Bingo
- Live Music
- Fitness area, including Peloton bikes
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.