General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating2345 reviews
It was a wonderful stay at the Anaheim Marriott Suites. Very good location, lot of restaurants around. Target just in front of the hotel. Very close to disneyland. Lot of shopping center also very close. Big parking. Internet is free if you are a Marriott member (you just need to sign up it is free) Staff at the front des are very nice. I really recommand Anaheim Marriott Suites. Thanks you for my amazing stay at tour hôtel. I will come back for sure.
It was amazing trip. Hotel team helped us a lot . They are very helpful . My son had an accident while me was swimming , staff did every thing best to help us . My son had minnor accident. I will recommend this hotel to all . Also to ment that alice at reception was also helpful Cheers
Advanced Purchase Credit not honored
I paid in advance for a reservation but Covid came and I couldn’t travel. They told me I can use the credit at this specific hotel for future stay. Now they wouldn’t honor the terms and told me the money is gone. I asked how can money just disappeared abs the account person told me the money disappeared all the time. Maybe that how they profit - the pray on their customers during Covid. This is very disappointing and reflects badly on the Marriott brand.
Our New Favorite Place
Lovely property, staff were extremely helpful and friendly! Room was bigger than imagined and super clean! The window views were beautiful especially at nighttime. ART shuttle to Disneyland was right outside. Walking distance to restaurants and Target was right across the street. I highly recommend this hotel to all my family & friends! Can’t wait to go back in a few months!
Good rate and nights sleep, but red flags are a cause for concern.
Have stayed here 2-3 other times over the last 10 years....and little has changed. Great location if going to Mickeys House, though my wife and I spent night based on a great rate when visiting friends nearby. At check in I was advised an upgraded room wasn't yet ready. After an hour + it still wasn't ready (3:30) and while the desk agent was friendly, she couldn't / wouldn't call housekeeping to get the room cleaned. As we needed to change and leave we took a room on the 3rd floor that seemed okay. I prefer high floors but was told the 12th fl room avail was near the elevators which were noisy and often resulted in complaints from guests unless deep sleepers. Appreciate her candor. While waiting for our room we asked for bottled water but they had run out; told we could get a glass at the attached Starbucks but when pressed, was told there wouldn't be water in the room either, so we purchased a 6 pack at a gas station later that night so we wouldn't be parched overnight. Nothing about the rooms have changed; std Marriott Suites layout and furnishings. While the hard goods were dated they weren’t damaged or beaten-up. Bed was comfy and had a good nights’ sleep. Seemed odd that our room (329) only had a tub-shower combo, as most Suites properties have separate showers and tubs. In the morning my wife saw several roaches in the bathroom and sitting area, which upset her considerably. And while I was working at the desk someone keyed in and opened our door. Notified the front desk as I assumed someone from housekeeping failed to announce herself, but was advised by a concerned manager that someone else made a similar complaint, indicating someone's got an extra master key. All in all, while frustrated with many aspects of our stay, we had a good nights sleep. As for returning, the rate was great and I’d be willing to give them another chance, but there were enough red flags on this stay that I have to share them publicly rather than just a private note to the hotel.