Discover all-inclusive comfort and relaxation close to the Caribbean Sea at Allegro Playacar. Surrounded by a Caribbean landscape, each of the hotel’s rooms offer unobstructed views of the resort or the ocean and come fully equipped.  The hotel offers unlimited meals, snacks and beverages available at any of the three restaurants and five bars (including the refreshing swim-up bars). The range of sports and water activities, such as kayaking, beach volleyball and catamaran, is wide and varied. This resort boasts a magical, natural setting, state-of-the-art equipment and an unbeatable All Inclusive program, all of which create a unique opportunity to enjoy some days in the Riviera Maya. In addition, the resort’s ideal location in Playa del Carmen allows for visits to areas of important cultural and entertainment interest, including the archeological ruins of Tulum or the fantastic cenotes on the Mexican Caribbean shore.


Playa del Carmen - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 1991
Last Renovation: 2006
Accessible rooms: 3
Floors: 2
Total rooms: 286


Resort Details


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Hotel Advisories

Advisory -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 9845 reviews
  • 5.0 star tripadvisor rating
    Nice resort,perfect beach.

    August 2023. the weather was perfect for me. Not one single cloud.Water was warm. Excelent beach ,long chairs and umbrela more than enough.Pools ok. Food fresh and tasty,delicious soups. AC never gone below 25*C [ 77 *F ]+humidity feels like 28 [83 ] IF that resort will ever upgrade AC,I will definitely love to go back. In June July August Sept. AC is a real problem. Bring jour own COFEE and TEA. Have a good vacation.

    Feb 28, 2024
  • 5.0 star tripadvisor rating
    All-inclusive with relaxing atmosphere

    This was our 3rd visit to Allegro Playacar. We love to visit as we always feel very much at home. Humberto and Alejandro are part of a fabulous wait staff that recognize us and take care of us each day. Alberto, head chef makes sure guests are happy and goes above and beyond. The food on the buffet was always good as well as the food at each restaurant. Freddy at the First Club Bar was always friendly and extremely accommodating. Our room was always clean as well as the resort as a whole. If you are looking for a smaller resort without the “hotel” feel, this is your place. Great for families .We highly recommend this resort to all family and friends. And we always look forward to our next visit at Allegro Playacar.

    Feb 25, 2024
  • 5.0 star tripadvisor rating

    This was our 8th stay at Alegro and each time gets better. All services were great and all personnel are wonderful. Rene head of activities and Abel and all bartenders st pool also great. Roberto Rodriguez was there to help us with anything.

    Feb 22, 2024
  • 5.0 star tripadvisor rating
    Best photography studio

    Photography group at the hotel was amazing! Booked a session for a bachelorette trip and we can’t stop looking at the pictures! Loved every second and would do it all over again! Thank you to the staff for making this experience a memory we will never forget

    Feb 22, 2024
  • 3.0 star tripadvisor rating
    Nice beach

    Beach and pool were nice. Can’t get drinks til after 11 am. Not good quality drinks. Tastes watered down. Shows at night were mediocre. Staff was overall friendly. Unable to get dinner reservations easily. Always empty reserved tables at specialty restaurants,

    Feb 19, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319