Resort Details

OnSite Dining
  • Cielito Lindo

    Menu style dining features authentic “a’ la Carte” Mexican fare in a festive environment. Reservations required at the guest service desk.


  • Fuji

    This popular a la carte restaurant features Asian cuisine specialties.

  • O’ sole mio

    An Italian specialty menu offers exquisite “a’ la Carte” Italian dishes in a stylish atmosphere. Reservations required at the guest service desk.

  • The Pizzeria
    World-class pizza and sandwiches are available for all guests. 
  • The Snack Bar

    The Snack Bar serves a variety of lighter fare, including hot dogs, hamburgers & sandwiches.


  • Topaz

    Enjoy buffet-style dining in the resort's main restaurant. Topaz features a unique selection of international cuisine, including pairings with themed nights.  Topaz is open for Continental breakfast, breakfast buffet, and dinner.


  • Various Lounges/Bars

    - Ambar Bar 

    - Aqua Bar 

    - Disco Bar 

    - Lobby Bar/The cocktail bar 

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting,Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Free parking
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Wedding and honeymoon programs available.  Please contact the Wedding Coordinator at the hotel directly for availability and pricing.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kids Club with supervised activities (ages 4-12)

    The new Kids Club is a nine-to-five activity center for children ages 4-12, showcasing a new video game room and a children's pool in the shape of the world's most famous mouse. Children will have a blast at the Mini Disco with piñatas, games and dancing everyday.
  • Direct access to a beach
  • Motorized Water Sports †
    Wave Runner, snorkeling, diving tours and deep fishing opportunities are available. 
  • Non-Motorized Water Sports

    A variety of land sports are available, including
    volleyball, beach soccer, table tennis, a multiple use field, shuffle board, giant chess board, billiards, playing cards, board games, aerobics, and  two lighted tennis courts.

    Water sports include non-motorized activities such as kayaks, snorkeling, sailing, water polo, aqua aerobics, boogie boards.

    Daily activities programs hosted by recreation staff in a variety of languages

    Kayaks, snorkeling, water polo, aqua aerobics, boogie boards, sailing, and windsurfing are also available. 

  • Pool
    Allegro Playacar features three pools: one for relaxing, one for activities and one just for kids. This property also has swim-up bars.
  • Spa †
  • Tennis court
    There are 2 lit tennis courts on-site.
Off-Site Recreation
  • Golf †
    A golf course is located within a mile of the property.
On-Site Attraction
  • On-site Entertainment
    Nightly shows and entertainment: Guests also will enjoy a different and spectacular show every night such as "Boogie Dreams," taking you back to the 70's and 80's, or "Ingenious" the magic of Irish dancing and circus, performed by the resort's dancers.
Off-Site Attraction
  • Chichen Itza
  • Playa Del Carmen Town
  • Other Local Attractions
    A definite advantage of the resort is definitely its geographical location: it is close to Cozumel, Akumal and all the archeological park, towns and ecological activities

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 11242 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort!

    The trip was amazing, the staff was incredible and the beach was perfect even when there was a lot of sargrass the staff worked very hard to get it cleaned up everyday.

    Mar 27, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Cleanliness in top order

    Nice place located on a beautiful beach. Friendly staff. Good food. Would recommend to others. Nice week away

    Mar 24, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice Place to Stay

    Playacar is a beautiful and secure area, and I really liked Allegro’s location within it. It is close to a small shopping center that includes a nice local bar (Barra Artesanal), which we enjoyed very much. Our room was clean and well-maintained, and the staff was respectful and friendly, which made the overall experience even better. I participated in activities such as pool Zumba and karaoke night, which were enjoyable. However, the hotel might feel a bit boring if you plan to stay on the premises for an entire week without exploring outside. As I am not particularly picky about food, I wouldn’t say the dining options were limited. That said, there is a noticeable issue with seating, especially during breakfast. The main restaurant is divided into three sections, and even combined, they are not large enough to accommodate all guests at once. Additionally, two of these sections are closed during breakfast, which further worsens the situation. It’s better to go early for breakfast to avoid waiting for a table. Additional tips: I bought a gift from the hotel’s gift shop and was charged twice on my card, so it’s worth checking your receipt carefully. I did not notice any parking availability, so this might be something to confirm in advance if you plan to rent a car.

    Mar 23, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time at Allegro Playacar!

    We love this place! Not fancy but the staff is so friendly and they take care of any concerns. The grounds are beautiful! The beach is beautiful. This year the sargasm seaweed was bad but they work all day to keep it cleaned up. We are vacation club members so we had the lovely services of the First Club. The First club staff Mayra, Hadt and Diana are so helpful and took good care of us. The bartenders Angel(he makes the BEST margarita !), Andres and Eder are amazing! They will make anything you want!

    Mar 17, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great value

    Allegro Playacar offers a great value in a very desirable location if you’re looking for a good facility with good location and good food and great service look no further. If you have HIGH expectations then you are going to have to dig a LOT deeper into your savings. If you have realistic expectations then you’ll find great value at Allegro Playacar

    Mar 14, 2026
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319