Discover all-inclusive comfort and relaxation close to the Caribbean Sea at Allegro Playacar. Surrounded by a Caribbean landscape, each of the hotel’s rooms offer unobstructed views of the resort or the ocean and come fully equipped.  The hotel offers unlimited meals, snacks and beverages available at any of the three restaurants and five bars (including the refreshing swim-up bars). The range of sports and water activities, such as kayaking, beach volleyball and catamaran, is wide and varied. This resort boasts a magical, natural setting, state-of-the-art equipment and an unbeatable All Inclusive program, all of which create a unique opportunity to enjoy some days in the Riviera Maya. In addition, the resort’s ideal location in Playa del Carmen allows for visits to areas of important cultural and entertainment interest, including the archeological ruins of Tulum or the fantastic cenotes on the Mexican Caribbean shore.

Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 1991
Last Renovation: 2006
Accessible rooms: 3
Floors: 2
Total rooms: 286

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 9040 reviews
  • 4.0 star tripadvisor rating
    Lovely resort

    We stayed here with our daughter and family in 2010 for a few days and then (it was an Occidental resort at that time) we were offered to go stay at the Occidental Xcaret resort. This resort, Allegro was getting a little tired, but very clean and respectable. The food was great and we were very happy there but the beach was quite rough while we were there and with 2 young grandsons couldn't let them in the water with red and yellow flags displaying. We knew that the Xcaret had a man-made beach, fed from the ocean and opted to go.

    Jan 29, 2023
  • 4.0 star tripadvisor rating
    Our dream week at the allegro

    Take your cash at the little ‘’shopping street’’ 5 minutes away. Go up the escalator then right and left. You will find an ATM dispensing pesos at a reasonable rate and no exorbitant fees. The down side, depending on your withdrawal amount, it dispenses big notes not always ‘’changeable’’ at the hotel. (Tip), buy a little ‘’something’’ at the hotel store or at the mall to get smaller bills.

    Jan 29, 2023
  • 3.0 star tripadvisor rating
    Family vacation

    Our trip was enjoyable. The playa was beautiful but the staff service was not constant. But the service we received from Better Flower was very good. She was very helpful and very kind. We'll probably come back in the futur.

    Jan 28, 2023
  • 3.0 star tripadvisor rating
    Ok but not brilliant

    Lovely grounds and very friendly and helpful staff. Unfortunately the room was right next to an electricity sub station as are quite a few blocks of rooms, noisy 24/7 for 2 weeks. Impossible to book the A la carte restaurant unless you want to queue for at least 30 minutes to put your name down. A bit of a Butlins feel in the day time with the entertainment team organising games.

    Jan 27, 2023
  • 4.0 star tripadvisor rating
    Allegro Playacar

    I have been here for 3 weeks and have enjoyed this resort very much, the concierge Betty Flowers was very welcoming and always had time for questions. The staff all over the resort were all very much accompanying . They make the resort the best. I would return .

    Jan 26, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319