Resort Details
- Plantation CafeCasual family dining and generous breakfast buffet
- RumoursOne of Honolulu’s hottest dance clubs and a unique venue for private events
- Starbucks CoffeePurveyors of fine coffee, premium teas, pastries and confections. Beer and wine available from 2:30pm
- The Signature Prime Steak & SeafoodPerfectly aged steaks, succulent Maine lobster, signature cocktails and a sweeping view of the Honolulu skyline. Open for dinner.
- 24-hour front desk
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Coffee shop†
- Complimentary wireless internet
- Concierge desk
- Exercise gym
- Laundry/Valet service†
- Lounges/bars†
- 24-hour front desk
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Coffee shop†
- Complimentary wireless internet
- Concierge desk
- Exercise gym
- Laundry/Valet service†
- Lounges/bars†
- Outdoor pool
- Parking†
- Restaurant†
- Smoke-free property
- Tour/sightseeing desk
- Valet parking†
† Fees may apply
- Fitness center on-site
- Outdoor pool
- Steam bath
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5315 reviews
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Nov 16, 2025Disappointment and Disappearng water bottle
I stayed at this hotel in October and I left behind my water bottle in my room. My water bottle had an address label with my name and mailing address. I called the hotel and spoke to someone in housekeeping. They promised to speak to the housekeeper who cleaned my room and call me back. I never saw the water bottle again and never received a callback from the hotel.
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Oct 06, 2025Free ac all day & night
Been doing staycation for 17yrs, always another hotel/resort, between ending September to mid October. During the hot season, always love the people that work there, the breakfasts, the bars or restaurants we go to, the tub baths, king size beds, house slippers & robes, kitchenette, or actual kitchen, always a lanai or balcony. Thank you like always.
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Oct 02, 2025
Good family comfort
This is a low key comfortable hotel with Aloha. No pretentious overtones. There is a good restaurant and pub. The top floor has a high end restaurant with great views. The pool is small but really we go there for the proximity of the mall. Rooms are clean and comfortable. Good rates for kamaina.
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Sep 25, 2025
Amazing staff in housekeeping and catering and convention services
Recently spent 5 nights at Ala Moana in the Waikiki tower ocean view double room. The double rooms are relatively small, but feature a refrigerator and microwave. The views are nice of the marina. The housekeeping staff is amazing Melicia M was my housekeeper on the 28th floor and was so friendly and helpful. Further, was at a meeting and travel a ton to conferences and meeting and wanted to mention the exceptional catering and convention services team. Seldom have I seen a better team in place. Everyone really was amazing at making sure the entire stay was great. I might also mention, a bit of info at check-in other than your room number and elevator location might have been helpful. I probably would have done a 4.5 if possible.
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Sep 01, 2025
Decent hotel just a few issues would make it better
Stayed here while my wife had surgery. The hotel is decent, rooms clean but basic. Reasonably priced for Hawaii. Bathroom kind of small and could use amenities. The buffet breakfast is decent, lots of food and fairly tasty. Good access to Ala moanaa shopping center. Long wait for elevators although there was a big conference going on BUT this could be fixed as there is 1 elevator reserved for top flr restaurant and it sat open, not used the en tire time. Checkout was easy. Staff friendly and helpful. Starbucks in lobby hours could use tweaking. Lobby comfortable. Another issue is check in ,could be earlier. Would stay again and recommend for economy visit to Honolulu
- AdvisoryA minimum fee of $49 plus tax for Valet Parking & $39 plus tax for Self Parking, per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.