Resort Details
- Plantation CafeCasual family dining and generous breakfast buffet
- RumoursOne of Honolulu’s hottest dance clubs and a unique venue for private events
- Starbucks CoffeePurveyors of fine coffee, premium teas, pastries and confections. Beer and wine available from 2:30pm
- The Signature Prime Steak & SeafoodPerfectly aged steaks, succulent Maine lobster, signature cocktails and a sweeping view of the Honolulu skyline. Open for dinner.
- 24-hour front desk
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Coffee shop†
- Complimentary wireless internet
- Concierge desk
- Exercise gym
- Laundry/Valet service†
- Lounges/bars†
- 24-hour front desk
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Coffee shop†
- Complimentary wireless internet
- Concierge desk
- Exercise gym
- Laundry/Valet service†
- Lounges/bars†
- Outdoor pool
- Parking†
- Restaurant†
- Smoke-free property
- Tour/sightseeing desk
- Valet parking†
† Fees may apply
- Fitness center on-site
- Outdoor pool
- Steam bath
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5316 reviews
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Jan 03, 2026Always feels like home!
I love staying here! The front desk is always warm and friendly, sometimes funny too! I got in rather late, but Mark was cheerful and helped me. I did ask if there was a room far away from the elevators, like I've stayed in before, but I was given a high floor and a room with only one guest next to me. I like when that happens. I really like the refurbishing of the hallways. They are so much brighter! I also like what they did with the interiors. There were a few things I thought were issues. The dresser is nice, with deep drawers, but there's only two. It looks like there could've been four. The in-room safe wouldn't fit my laptop and the battery was low. One cosmetic thing I saw was the door jam. The paint must not have been dry when they shut the door. With the nice changes, this just didn't look right. Other than those things, the self-parking is great! There isn't really a view, but it was much quieter facing the back. I like how close it is to the mall. I didn't feel like going out to eat, so I just went to the mall and ate at the Foodland that has two spots to get food. Again, the staff is great! I will always consider staying here when I'm out again!
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Jan 02, 2026Enjoyed our stayed
Really nice. It was clean and felt safe. The beds and pillows were comfortable and so cool that they have a shopping center in there and restaurant on top. I would stay here again.
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Jan 02, 2026Expensive parking and thin walls
The parking was extremely expensive at $40 per night. There is also a resort fee to pay. We stayed in the Kona Tower and the doors for the rooms were extremely loud whenever they shut. The windows did not seal well to keep out noise from outside. Honestly I would not stay here again due to the noise issue and the high parking fee.
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Nov 16, 2025
Disappointment and Disappearng water bottle
I stayed at this hotel in October and I left behind my water bottle in my room. My water bottle had an address label with my name and mailing address. I called the hotel and spoke to someone in housekeeping. They promised to speak to the housekeeper who cleaned my room and call me back. I never saw the water bottle again and never received a callback from the hotel.
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Oct 06, 2025
Free ac all day & night
Been doing staycation for 17yrs, always another hotel/resort, between ending September to mid October. During the hot season, always love the people that work there, the breakfasts, the bars or restaurants we go to, the tub baths, king size beds, house slippers & robes, kitchenette, or actual kitchen, always a lanai or balcony. Thank you like always.
- AdvisoryA minimum fee of $49 plus tax for Valet Parking & $39 plus tax for Self Parking, per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.