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64 reviews
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Dec 15, 2024The Best Hotel!
The pool was the best, there was a hot tube and was unreal. I recommend getting a first floor room facing the pool. So that each morning you just open you door and take a nice morning dip. I came on July Fourth and from the pool you can see the fire works going off.
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Nov 07, 2024
Excellent, quiet boutique hotel
I am currently staying at this wonderful hotel and I cannot believe the negative reviews! This is an amazing boutique hotel- granted it's not on the beach, but what makes it so amazing is how quiet and chill it is. This place exemplifies laid back Hawaii- and the views are absolutely stunning. We are really relaxing here. The pool and spa are so beautiful, the rooms super comfortable and clean (idk about the review saying there's no housekeeping- our room is beautifully serviced daily) and the staff is amazing- friendly, attentive, they remember your name etc. Every staff member with whom we've interacted has been phenomenal. I hope you get greeted by the gregarious and sweet Tisha at check in, like we did. She was awesome! What really sets this place apart is that it feels like your own private boutique hotel. This morning I asked the front desk attendant what it's like when it's busy and he said "this is it- we're at almost 100 percent capacity." I was floored. It feels like there's no one here! I'm a Marriott Titanium member and I've stayed at Marriott branded hotels throughout the world and while yes breakfast could be free instead of discounted, and drinks are on the expensive side, I wouldn't let that keep you from staying here. It's the same thing at every other hotel in the area. Everything in this part of Maui is overpriced. You should expect to pay more when you come here regardless of where you stay. So in summary, if you're looking for a small, laid back, relaxed hotel with beautiful amenities, excellent service and friendly staff I would highly recommend the AC!
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Sep 11, 2024Not worth the price
The hotel was nice, quiet and clean but not worth the price, even for Wailea. Not even close. We were there 3 nights without the room being serviced. I finally called and learned that I was set to have linens changed being it was 3 days. I think even Motel 6 has daily maid service. We had their $30 breakfast which was grossly overpriced. They need to either lower the cost or improve what they offer. The bar and pool were very nice which is why I booked my stay here. I had been to the bar on previous trips. Overall, I would not choose AC Hotel Wailea again. Maui Coast Hotel in Kihei was just as nice (except for the bar) and nearly half the price. And it had free parking vs $30/night at AC Hotel. I just hope this saves someone from making the same expensive mistake I did.
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Jun 22, 2024There are better options at this price
At this price range, you would expect a grand hotel resort, but you are really getting an upscale motel experience. I would recommend spending your money elsewhere at this price range. There are many better places to stay. The room was clean, but it felt like it was designed for a nice motel. We were told that our room had a "garden view," but for the life of me, I still don't know where that "garden" was located. Our room view was of a 2-lane highway and grass. In addition, I could easily hear every car that drove by with the doors and windows closed. The pool made good use of a small space, but was facing the parking lot. Why didn't they want the pool to face the beach? The hotel is not really close to anything. As you check in, they tell you the beach is only 15-20 minutes away. Most hotels at this price range are next to or very close to the beach. The staff seemed annoyed by any questions. They make you sign a paper stating that you will pay for parking, which I did not experience at other locations we stayed at. Overall, this place is just a mediocre or poor experience. If you are using Marriott points, spend a little more to upgrade to a much nicer hotel.
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Jan 19, 2024
A Miserable Experience Not Worth $900 or 75,000pts/night
Water but no coffee or tea in the lobby No place in the bathroom or in the room where to hang towels or a swim suit No luggage racks Pathetic food, seems like every Asian dish had the dame disgusting teriyaki sauce (we were lucky that Matteo's Restaurant was next door) A $20 glass of wine that tasted worse than a $10 bottle from Trade Joe's Neglected gym, not even wipes to clean equipment Broken pedal on a Peloton bike that didn't even have an accessory to put a phone or water bottle Views of the Parking lot/pool from most of the rooms