Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- Contactless check-in and check-out are available
- COVID-19 - Essential Workers Only - NO
- Elevators
- Exercise gym
- Free high speed internet connection
- Luggage service
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- Contactless check-in and check-out are available
- COVID-19 - Essential Workers Only - NO
- Elevators
- Exercise gym
- Free high speed internet connection
- Luggage service
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
- Valet parking
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Dec 27, 2025
There is no customer focus!
I liked the hotel – the room and the location. But! I was simply shocked and surprised by the staff's attitude! I'm from Belarus, and my charging devices don't match the ones used in the hotel. I've visited 28 countries, and if my devices didn't match, the hotel always provided an adapter, and I could easily charge my phone and work on my computer. In this hotel, they gave me an adapter on the day I checked in, but on the day of my departure, they asked me to return it and said that the hotel doesn't provide such things and I could go and buy one myself. How??? I'm not the only one! Hotels in all countries provide adapters. Is this a manipulation to get extra money from me??? Honestly, this behavior completely changed my opinion of this hotel. I'll see how they return my $200 deposit tomorrow, because I'm reading reviews now and I see that very few people have had their deposits returned. This behavior is completely not customer-oriented, and I shouldn't have to run around the city to buy an adapter to charge my gadgets. The hotel should be oriented towards clients from different countries.
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Sep 21, 2025
A Pleasant Stay in a room with a beautiful view of the city of Miami Beach
Despite an initial booking error, our stay at the hotel was highly satisfactory. While we did not receive the pre-booked triple room, the staff quickly resolved the issue by upgrading us to a top-floor suite with a magnificent view of Miami Beach. The hotel offers a rooftop pool and a small fitness center. Rooms are cleaned daily. For added convenience, a Starbucks is located on the ground floor, where guests receive a discount. Our suite was well-equipped with a full-size refrigerator, a mini oven, a toaster, a microwave, as well as plates and cutlery—all necessary amenities since the hotel does not have a restaurant. While a coffee maker is provided in the room, a complimentary refill is only offered on the first day. After that, free fresh coffee is available at the reception during select hours, or for a fee at Starbucks. The location is excellent, with a Publix grocery store and several restaurants and fast-food options within walking distance. The bus stop is conveniently located next to the hotel, making it easy to explore Miami without a car, and rideshare services like Uber are also readily available. On-site parking is available for a fee. Free Wi-Fi is accessible throughout the hotel. The beach is just 100 meters away and features fine golden sand. Guests can use complimentary sun loungers and umbrellas, though we noted that some of this equipment was worn and in need of repair. Overall, our stay was pleasant and peaceful.
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Dec 04, 2024
Clean and modern
Clean and modern hotel with small apartments that had well-equipped kitchens. Valet parking worked well. All and all a bit stiff place with a lot of rules though and the 10% card to Starbucks come on would be ok to show room key or similar rather than getting a coupon in the reception every time
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Nov 21, 2024
Reviews posted on multiple websites unless fixed. 11/21/24– traveled multiple hotels and this is one of the worst exper
They will charge you $88.92 maintenance fee and a $78 resort fee. We got in our swimsuits and went up to to go to the pool at 8pm and they said it was closed even though the sign IN OUR ROOM said 9pm. We were charged for a penthouse room with ocean view rate but offered a tiny studio with no view- all pictures attached. No compensation was offered by Marcos at the front desk other than a shrug and “oh we’ll work on it.” I’m happy to change and rewrite this review if compensated and/or our issues are addressed by tomorrow.
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Nov 04, 2024
Lovely local staycation
Had a great stay here on a rainy Wednesday evening. I was looking for an affordable hotel to stay the night before moving to a new place. I booked a standard room and was pleasantly surprised. It checked all the boxes for me- quiet, clean, spacious and great location across the street from the beach. I have been looking for a place that I can stay a few nights a month to ease my commute from WPB to Miami. I think this hotel could be a good fit. Rooms have a kitchenette, fridge, microwave, and dishwasher. I look forward to staying again and trying this out!
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.
Know before you go: Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. Contactless check-in and contactless check-out are available.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 200 per accommodation, per stayResort fee: USD 49.02 per accommodation, per night The resort fee includes:Additional inclusionsBeach accessBeach loungersBeach towelsConcierge serviceFitness center accessHousekeepingIn-room bottled waterIn-room coffeeIn-room safeLaundry facilitiesPhone callsPool accessShuttle service We have included all charges provided to us by the property.
Optional Fees: Fee for to-go breakfast: approximately USD 15 to 30 per personValet parking fee: USD 42.80 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.