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Resort Details
Hotel Advisories
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2812 reviews-
Overall Nice Resort
My wife and I enjoyed our recent visit to this location. The resort is located on a nice white sandy beach. We were able to enjoy our visit much more due to the timing of our visit (December) I believe the layout of the resort and parking during busy times especially summer months would be difficult to maneuver around. I ate at the restaurant a couple times and found the food overall to be good. A little disappointed at the lack of indoor activities during winter months such as a hot tub or swimming which was all located outside and found not to be no more than warm. Since I was a Titanium member I was upgraded to a Vice Presidential suite but only after I complained of my assigned room. Overall the resort was very nice, clean and I would recommend it especially during off season visits.
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Breakfast
Juanita greeted us in the breakfast area with a warm smile. She gave of an overview of the food options then made amazing omelettes. She was very friendly an accommodating to our requests as my husband and I have different preferences. Highly recommend!!!
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Disappointing Stay with Uncomfortable Conditions and Poor Housekeeping
I recently stayed at The Westin Hilton Head Island Resort & Spa, and unfortunately, my experience did not meet expectations. The lobby was uncomfortably cold throughout my stay, which was quite surprising and detracted from the overall comfort. Housekeeping also fell short. On the first day, the showerhead was left in a position that led to an unpleasant surprise, and the following day, it was directed at the ceiling, indicating a lack of attention to detail. Additionally, my dinner plates were not cleared the next day, leaving the room feeling untidy. While I could adjust my room temperature to my liking, the overall coldness of the common areas was a significant drawback. I hope management will address these issues to improve the guest experience.
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Event Experts!
We recently hosted an event at the Westin Hilton Head Resort and were thoroughly impressed with the exceptional service provided by the sales and catering staff. From the outset, the team was attentive, responsive, and professional, ensuring every detail was meticulously planned and executed. Their expertise helped us achieve an event that exceeded our expectations, and we truly felt supported throughout the entire process. The food was another standout aspect of our experience. Each dish was not only delicious but also beautifully presented, reflecting the high standards of the resort. The variety of options catered to all tastes and dietary preferences, and the presentation added an extra touch of elegance to the event. Guests consistently praised the quality and flavors of the meals, which made a significant impact on the overall success of our gathering. The Westin Hilton Head Resort truly goes above and beyond when it comes to event hosting. The combination of stellar service, attention to detail, and fantastic cuisine made our experience unforgettable. We highly recommend the resort for anyone looking to host a memorable event in a beautiful setting.
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Enjoyable Holiday Experience
During the Thanksgiving Holiday my wife and I in addition to another couple spent three nights at the Westin Hilton Head Resort. We enjoyed our stay very much. The staff was very friendly and attentive. We attended the Thanksgiving Holiday Buffet which was excellent for both food and service. The resort is very tastefully decorated for the holidays. Weather permitting there are opportunities to enjoy the pools, beach and other outdoor amenities. We look forward to returning in the future!