Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Perfect Place to Stay
Upon arrival, we were greeted with a smile by Trishtan, a fine young man. The front desk was very helpful and Mo took care of our luggages brought to our room. Breakfast was fascinating with good food and a welcoming young lady who set us up on our table.
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Great location, good hotel
This hotel’s best feature is its location, right in the heart of central London and a walking distance to major attractions like Westminster Abbey and Oxford Street. The St James family room was spacious and had a great view of Trafalgar Square, with a nice bathroom and a good shower. The rooftop bar was fantastic. Breakfast was in a newly renovated space which was nice but very busy at times and they were frequently running out of water at the drinks station. It was tough to get the staff’s attention at times. The quality of the breakfast was also not as good as other curio Hilton’s I’ve stayed at. I skipped it a few times during my 5 night stay. Wouldn’t recommend splurging on breakfast as you’re in central London and there are plenty of options like cafe Nero around the corner. Staff were friendly. One manager was really helpful and proactive at resolving issues which was much appreciated. Others at the front desk could definitely be more effective with some training. That being said, would stay here again depending on price as it can get very expensive for a 4 star hotel.
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Best experience
Fabulous service! Everyone went out of their way to care for my needs. Fully wheelchair accessible was a huge bonus, and something of a rarity in London. From the concierge to the breakfast staff, I felt rather pampered. Ask about the history of the building!
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Wonderful stay
We had a wonderful stay at The Trafalgar St. James, and we truly appreciate all the effort that went into making our experience so special. A special thank you to Lidia & Elias for arranging my niece’s birthday surprise—she absolutely loved it, and the chocolates arranged with room decorations were a delightful touch! It made her celebration even more memorable. Will definitely back to this hotel
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An excellent stay and great friendly service
An excellent stay with a superb room overlooking Trafalgar Square in the heart of London. Very friendly staff and Lidia was exceptional in welcoming me - surprisingly as guest of the day and enjoying beautiful chocolates in my room. Service in restaurant with a quality breakfast was relaxed but with attentive service.