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Customer Ratings & Reviews
TripAdvisor Traveler Rating
1655 reviews-
nine nights at the Trafalgar St. James
We spent nine nights at the Trafalgar St. James and it was a wonderful experience. Everyone was very helpful and the room was clean and quiet. The Rockwell was only open for drinks, but if its a good as the rooftop, food should be excellent when they start meal service. Breakfasts at the rooftop were very good with lots to choose from. The location is very convenient with quick access to the Charring Cross Tube station. We look forward to our next visit to London and our next stay at the Trafalgar St. James.
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Thanksgiving Holiday
The rooftop’s breakfast was excellent and high compliments to Olivia for her excellent service!! Well done Olivia!! I would return to this hotel due to location and the staff. This was my first time to London and this hotel did not disappoint during our thanksgiving holiday.
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Delightful
A wonderful location directly across from Trafalgar Square and the National Gallery, with a beautiful view whether in daylight or with evening lights. Great modern rooms with spacious bathrooms and quality linens. The Rooftop bar and restaurant offer an enchanting view. The concierge (Mihai?) was of great assistance while I waited for my Uber ride to Heathrow. All staff were very professional and pleasant. (Enjoyed my first visit to a Caffe Nero a few steps away.) Definitely planning on spending time at this Hilton Curio on future visits to London.
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Wonderful stay in a fantastic hotel
From the minute we walked in we were welcomed by every member of staff we met as though they knew us personally, the reception area is lovely, quiet and a calm from the noise and bustle of trafalgar square. We have stayed here a few times now and wouldn't hesitate and look forward to staying again. The rooms are luxurious with added touches that other 5 star hotels miss, bone china cups and saucers and a varied selection of teas and coffees. The bathroom is well thought out with Molton Brown products and the fluffiest towels, bath robes and slippers are also available in the room. The bed was very comfy with a selection of pillows, we couldn't ask for more and thoroughly enjoyed our recent stay at The Trafalgar.
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Favourite London hotel
Excellent and comfortable hotel in a very special part of London- the location is so central and the view from the rooftop is unbelievable. Really good choice of food for breakfast and the service by the staff is superb. Viktoriia in particular was very attentive- thank you :)