Enjoy appealing accommodations and charming amenities during stays at this tasteful boutique hotel. In the heart of San Francisco, it provides the ambience of an intimate European getaway with affordable, high-level comfort and convenience.
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Union Square AreaProperty Information
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Customer Ratings & Reviews
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4862 reviews
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Oct 29, 2024Thirtieth Anniversary location
We had a nice very quiet room on the top floor facing east so the sun rise in the morning helped to wake us up from a restful nights sleep in a very comfortable bed. We were given meal vouchers for a discount at Café Mason just around the corner and had a no waiting time breakfast. We also purchased Bay cruise tickets through the Handlery at a discounted rate and enjoyed a beautiful, sunny, warm cruise on the Bay with almost glassy water and no wind, a very rare thing out by the Golden Gate. It was a memorable occasion for our thirtieth anniversary! Thanks Handlery!
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Oct 28, 2024
Lovely hotel and friendly staff
My husband and I stayed here on the first part of our honeymoon, we told the hotel when we booked and when we arrived our room was upgraded and we were given champagne and a gift bag which was lovely. The parking is very expensive so bear that in mind if you have a car. The hotel is lovely and the staff are really friendly
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Oct 27, 2024
Great value
While I stayed for 12 nights in Oct there were protestors outside the Westin across the road (and at 2 other hotels in the city) and although they were pretty noisy I couldn’t complain. In fact they had my upmost respect. Protesters in the UK could learn a few lessons. They make themselves heard, they’re organised and committed. I hope they get the pay and health insurance they deserve. It’s awful to think as travellers we could be complicit in the pain and degradation of others. Re the hotel. The bed was extremely comfortable and most staff were very pleasant. I got the impression though that the hotel might be struggling. The gym isn’t very well equipped, just some cardio machines, some dumbbells and a bench. No mats nor other resistance equipment. The sauna was by appointment only. The hair salon is closed and some vending machines not working. There was no restaurant either but I found out by chance that staff would allowlists you to use their microwave if you asked so it’s easy to some food in Trader Joe’s near by and heat it. Overall the hotel is great value for the comfort it offers. I would definitely stay again. The hostel around the corner is $99 Tip- the pool rarely gets the sun, just a little late afternoon, which was a disappointment Tip - The hotel is in 2 adjoined buildings, old and new. I stayed in the old which is the cheapest option and what would have been my preferred option too as the new building is around a pool which I imagine could be noisy and lack privacy
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Oct 25, 2024Underwhelming stay
After travelling across the world to visit we received an indifferent and not friendly welcome. More bothered about a staff members birthday than looking after your visitors. Told our room wasn't ready and only found out it was when I asked even though I was told they would tell me. Very loud protest going on across the road from us all day. Offered no explanation or discount for this disturbance. Liked the pool but please provide pool towels or robes.
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Oct 24, 2024Good place to stay
Really good position in san Fransisco but a little on the old side but renovating atm rooms are clean bathroom a little on the small side and bath is tiny but all in it good close to hop on hop off bus and places to eat . Coin laundry up road two blocks