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Customer Ratings & Reviews
TripAdvisor Traveler Rating
3641 reviews-
Great hotel in a great location
Just finished a delightful three night stay. This is a very large (27 floors) business and convention hotel next to the convention center. It is busy and bustling in a good way. Multiple bars and restaurants in house. Their sister property JW Marriott is across the street. It is directly on the river walk which is lots of fun. Walk to downtown. On the trolley line. Excellent staff at front desk. Rooms very clean and updated. Not cheap, but you get what you pay for. The perfect location in Tampa.
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Great Tampa Hotel, Lifetime Platinum
Great Tampa hotel walkable to Amalie Arena, Water street and everything Tampa. 25 minutes Uber to St Pete or ten minutes from Ybor City. Make sure you have a meal on the waterfront. Special thanks to Morgan at Anchor and Brine for her incredible service…
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Perfectly adequate
The bulk of the cost for this hotel is for the view and being close to the pier, not because it is an extravagant hotel. We chose this hotel because we had a cruise booked and wanted it to be easier to get there in the morning. The beds are comfortable and the rooms were clean and spacious. The pool is an outdoor one so not ideal for when we traveled but I’m sure it’s a great space when it’s warmer out. We ended up ordering room service which was so quick our food was piping hot when it got to us. Overall I would recommend but know that your cost is for location.
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Frustration and Impatience
My husband and I travel extensively throughout the world. I have never left a bad review. Never have I ever experienced such a hassle and frustration with a hotel. To valet our car, we waited 45 minutes as there were so many cars to be parked (no self parking option). Were there not enough valets? Upon check out we waited close to an hour for them to retrieve our car. Plus a $50 a night valet charge. Unacceptable at this price point ($670) for a basic room. In addition, 3 elevators were not working either day which caused long lines to get up to your room. The morning of check out, we were on the 25th floor, waited 20 minutes for an elevator and finally clued in to the fact all were full and you had to take one up to the top floor just to step into the elevator. Then you STOPPED AT EVERY FLOOR going down to hoards of people trying to get an elevator. I again am stumped, disappointed and will not choose this hotel again.
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Central hotel with gorgeous views and a friendly staff
I stayed here for three nights while in town for a conference, and had a wonderful experience for my entire stay. The check-in process went smoothly; the front desk staff were friendly and welcoming, which made my experience much better after I arrived late due to flight delays. The lobby has a modern feel to it, which I liked. My room was spacious and comfortable; my bed was stacked with soft pillows, and the bathroom was bright and user-friendly. The hotel is right on the water, which afforded gorgeous views from both the lobby and my room. The hotel is in a very central location, so you can walk to a lot of restaurants and activities from here.