Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Still good
This was my 4th or 5th time here but it’s been a few years since the last time so I wasn’t sure if things had changed much. Check in was a breeze. The room was clean and the halls were clean and quiet. I was afraid of the previous reviews that mentioned weed smell, noise, and bed bugs but we didn’t encounter any of this. I am very very picky about my hotels and I would choose this place again. Breakfast was just okay. They can definitely pass on the canned fruit. Also the breakfast potatoes were mixed with mushrooms, this was such a bad idea! Not everyone eats mushrooms, leave them to the side and if people want them, they can add them to their potatoes but to cook them together was a huge disappointment to my family who loves breakfast potatoes but don’t eat mushrooms. My other complaint was the hot tub had soooooo much trash left along the ledge from a group of young girls! Empty cups rolling into the hot tub was extremely annoying and disgusting! There was no maintenance crew working to keep the pool area clean. If the pool is open until 11, there should be staff to maintain the area until then. On the plus side, the pool is open until 11pm which is fantastic! There is a parking fee but for the decency of the room, I don’t mind paying it. One last thing, there should be parking spots for guests checking in. I had to circle around several times for a parking spot to just check in. Please designate a few spots for check in.
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It's okay.
Rooms here are huge. If you are trying to fit a family of 6 in one room, this is the hotel for you. My room had two queen beds, a foldout couch, and a bathroom with toilet and sink and a second bathroom with sink and shower. Bed was fine. A/C & heating unit is under the window and noisy. Breakfast is VERY basic - yes there is hot food and make your own waffles but it's functional at best. Oddly the coffee is across the lobby in the sundries area.
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No excuse for this atmosphere
The hotel smelled of weed down the halls. Had to put a towel at the bottom of my door to block the smell of weed coming into the room. I’ve stayed here before and had no issues this time the whole experience was very disappointing. Staff was understand and apologized for this
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Nice hotel. Clean.
The first couple nights we stayed, the water was hot. And got hot quickly. Perfect! Then it started to take awhile to even heat up a little. No big deal. Just could be better. We stayed on the forth floor. There was a leak that was on the carpet once you were in the shower, the spot would get worse. And it was no where near the shower. It was nice to have the option to use the free shuttle to and from Sea World! It offered other drop off and pick up locations but we only used it for Sea World.
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Exceptional Resort at SeaWorld Orlando
We just completed a five night stay at the Springhill Suites at SeaWorld in Orlando. This resort facilities are excellent starting with being checked in by Missy, such a super friendly, professional and accommodating individual. I found the entire staff to be as friendly, and they maintain the ground in pristine condition. There are lots of options for breakfast, the dining area is very large and the pool area is massive and includes a poolside bar and splash zone. The rates are reasonable, especially considering the quality and I highly recommend this as a destination.