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Resort Details
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Customer Ratings & Reviews
TripAdvisor Traveler Rating
889 reviews
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Nov 16, 2024a mini vacation from home for me felecia bristol spring hills suites front desk registration workers etc.
my experience with spring hill suites was amazing from the front desk registration workers and breakfast workers staff as well as housekeepers were friendly and helpful,professional i would recommend friends &family members here etc.just to say I’m a local florida resident but during hurricane milton thanks to god for hilton hotels and fema for being a blessing not only too me but to others as well thanks sincerely,Felecia M.Bristol
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Nov 13, 2024
Clean, quiet, great A/C!
I would definitely stay here again. It’s fairly basic but it was clean, QUIET, and the A/C was blasting. Nothing like coming back from a long day in the Florida heat to a chilly hotel room. They could use some basic decor updates to the carpeting, but overall things were in good shape. No mold or rust or bugs to be found! Bed was comfy and not super firm, thank god. I feel like there’s always kids running in the halls at the crack of dawn when I’m in Orlando (yes I know it’s the theme park capital of the US but we don’t need to slam doors and yell!) and I didn’t hear a peep in our hallway the entire 4 days we were there which was lovely! Parking is $13 a day which was mildly annoying but par for the course. Very easy walk to lots of restaurants and Walgreens. I had minimal interactions with the staff but they were all lovely and accommodating. Room had a sitting area with fridge and microwave which came in handy. My friend had breakfast one of the days and said it was good with a good amount of hot and cold options.
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Sep 10, 2024
Great place for one night before the cruise
Despite other reviews on this hotel, we had absolutely no problems with our stay. It was a quick 15-20 minute or so drive/uber from the airport. Upon arrival, the lobby was clean and modern. The employee at the front desk was very friendly and quick. Our room was ready, clean, and stocked. The only critique is that there are not a ton of outlets in the room, or they are not near the desks or beds, but we made it work. The sink is separate from the toilet/shower room so that made getting ready with a larger party easier. The room has a little front area with a couch, desk, and fridge/coffee area. Then the second area has the bathroom, two beds, and a closet. The breakfast area had many places to sit, and the choices of breakfast were perfectly adequate. This hotel is located closer to the Orlando eye area, but is an easy uber drive away from other theme park properties. Staying farther away from main attractions saved us a little money on the room rate. We stayed here one night before our cruise from Port Canaveral. We were able to visit Disney Springs, and see a movie at the Regal Pointe just down the street. In the morning we arranged for a ride to Port Canaveral after eating breakfast at the hotel. Overall this hotel fit our needs for this trip and I would recommend this hotel.
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Sep 05, 2024
Best Customer Service Ever…….
A customer service representative by the name of Fedeline was amazing. She made me and my family felt at home. Her drive, knowledge, humble and genuine attitude was top tier. If you’re looking for a comfortable, safe, clean environment family book this hotel. I recommend it for anyone. Thanks to the entire staff everyone involved were very helpful and kind. Best customer service ever
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Apr 14, 2024
Will definitely stay here again!
This hotel is an absolute gem! Great price point, comfortable beds, room has a living room area and with a desk, mini fridge, coffee table, & even a small microwave! The absolute shining star though is the breakfast manager! She is a ray of delight! We stayed here for a weekend volleyball tournament and had to be at the facility at 6:50. Upon arriving, we learned breakfast starts at 7 am on weekends. The breakfast manager heard about all the volleyball girls and opened breakfast at 6:15 to make sure all these kids would be fed before heading out to volleyball!! What a great surprise and much appreciated! We will definitely be back!