Located in the heart of the River North district, Sheraton Grand Chicago Riverwalk is an urban sanctuary amid iconic attractions in downtown Chicago. Embrace refined comfort in family-friendly hotel rooms and suites enhanced by essentials such as ultra-comfortable Sheraton Signature Sleep Experience beds and striking views of the lake, river, and Chicago cityscape. Delight your palate at our hotel restaurants, from Shula's Steak House to Chicago Burger Company, open seasonally along the Chicago Riverwalk. Enjoy our coveted location by the river near Michigan Avenue, Millennium Park, Navy Pier, and the Magnificent Mile. Take advantage of 125,000 square feet of dynamic event space with one of the largest ballrooms in Illinois. Wind down after a busy day of meetings or sightseeing at our sun deck, fitness center with Peloton bikes, and sparkling indoor pool. An urban gem in a storied destination, our hotel in Chicago by the river is the perfect home base for your next visit.

Property Information

Year Built: 1991
Last Renovation: 2023
Floors: 34
Nonsmoking rooms: 1218
Suites: 54
Total rooms: 1164
Total rooms and suites: 1218

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Resort Details

Amenities

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Hotel Advisories

Advisory A minimum self-parking fee of $55.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $67.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: $46.96 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Pet Policy Pets Allowed: Pet's must be accompanied at all times. May not be left alone in guest room.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5901 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent hotel!

    I absolutely enjoyed my stay at this hotel! I can surely declare that this hotel follows all high standards. I have almost nothing negative to mention about my stay. First of all, I can point out the hotel’s great location, which is in the heart of Chicago, right on the Riverwalk. It is very easy to move around the center of Chicago; the location is super convenient. Plus, you have a very easy walk to Chicago’s famous Navy Pier, and the hotel is very close to Lake Michigan. The hotel is very beautiful on the inside; I liked its design a lot. Even though it is designed in classic Sheraton vibes, which may seem old-fashioned, the aesthetic of the decor is very high. The hotel was ideally clean every single day during my entire stay. My check-in was very fast and easy. My pre-arrival requests, like early check-in to my room at 1 p.m., a high floor, and a nice city view, were realized, and finally, my check-in was smooth, and I was very happy with my room. By the way, all the hotel’s staff were extremely nice, friendly, and professional. My room (#2606) was super spacious! I absolutely loved its nice design. The room was ideally clean, and all the furniture was in very good condition. Two big windows gave a lot of natural daylight inside, which made me very happy. I do not like dark rooms. I truly enjoyed a super comfortable king-size bed. A large closet was a big plus. The bathroom was big enough to feel comfortable in. But I have to be honest that I did not like its super basic design much. I wish it were updated. Plus, I was disappointed with the small, low-raised bathtub, which barely fit me (I am 6’ tall). I wish it were bigger! Also, the shower head did not work perfectly; the water splashed all over. Another design minus which I hated was that the toilet was right next to the bathtub. I wish there was more space between them. But the good news is that the bathroom amenities were of a very high quality and smelled very nice! Wi-Fi was working super fast during my entire stay. My room was completely soundproof, by the way. I did not hear any noises from the hallway, even though the hotel was super busy with visitors. Finalizing my experience, I absolutely want to recommend this hotel for a stay in Chicago. With pleasure, I would stay at this Sheraton again when I am back in Chicago.

    Dec 16, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love this place!

    I absolutely love this hotel. I have gone twice to chicago and both times have stayed here. It is fight next to the riverwalk and nect to one of the bridges that takes you to across the river. Close to most museums and attractions within walking distance and they have a coffee shop inside.

    Nov 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A grand Marriott

    Great business hotel. I have an annoyance that Marriott's now charge destination fees at most of their hotels (and then fail regularly to take it off of the menu, but this became an exception because they have such a divine breakfast buffet. Well located with spacious rooms and gorgeous views. The room was largely fine though it had thin walls. I could hear my colleague in the other room. Convenient to all downtown destinations, though it took forever for ride apps to get to the hotel, which is unusual for a place normally associated with tourist spots.

    Nov 30, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice place to stay

    Wonderful location. Customer service was good. They gave us a room with a view of the river (beautiful). Self parking was easy and convenient. A couple of small things... It's no one's fault at the hotel, but there were a lot of screaming kids in the lobby and in our hallway, especially really late at night. They gave us a handicapped room (we are not disabled) which was OK but the shower was disappointing...the shower head was a hand held wand and did not have a place to secure it while showering (difficult to shower, shave legs, wash hair...while holding onto the wand). We only had one coffee mug in the room instead of two. The bed was great, and TV was easy to use. We'd love to stay here again.

    Nov 27, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good stay. Would return.

    Nice stay. Evyan at the front desk was very kind and helpful. Our room was clean and this hotel is a very short walk to the Magnificent Mile. It’s across the street from NBC. This is an older hotel so it felt more like a 3 star hotel. Still clean though. There is no valet parking so you have to pay nightly fee to park your car underneath the hotel. My only complaint is the $25 “daily credit” that you receive upon check-in…it’s a scam. There are delivery fees and taxes that you have to pay on ordering room service and it gets pricey quickly without even realizing it.

    Nov 24, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319