Resort Details
- A La CarteOrder room service using our A La Carte perk and savor fresh cuisine from the comfort of your hotel room or suite. Our Chicago Riverwalk restaurants and bars provide an array of fresh fare for in-room dining during your stay.
- CHI BarConnect, collaborate, and unwind during your stay by Chicago Riverwalk with a cocktail from our vibrant hotel bar, open in the afternoon and evening.
- Chicago Burger Company - CLOSED FOR THE SEASONChicago Burger Company, offers the juiciest burgers in the city. Located along the Riverwalk, it features a menu with delicious burger and vegetarian options, thick shakes and innovative cocktails. The lively outdoor patio hosts monthly music series.
- Link CaféLink Café offers your favorite Starbucks® drinks as well as pastries, healthy snacks, soups, and sandwiches. Work while you eat, using our Wi-Fi at this quick hotel dining destination by the Chicago Riverwalk.
- Riverside CaféStart your day in our Chicago river-view restaurant with a savory breakfast or join us for lunch. Riverside Café is a welcoming hotel restaurant serving breakfast, lunch, and weekend brunch options.
- Shula's Steak HouseIndulge in distinctive fine dining at Shula's Steak House, renowned for its exclusive, high-quality SHULA CUT® meat and fresh seafood. Sample a mouthwatering steak at our Chicago Riverwalk restaurant, boasting beautiful views.
- 24-hour front desk
- Accessible facilities
- Accessible parking†
- Boarding pass print-out available
- Bookstore,Offsite†
- Business center†
- Business services†
- Car rental desk,Offsite†
- Coffee shop†
- Complimentary in-room coffee or tea
- 24-hour front desk
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking†
- Boarding pass print-out available
- Bookstore, Offsite†
- Business center†
- Business services†
- Car rental desk, Offsite†
- Coffee shop†
- Complimentary in-room coffee or tea
- Concierge desk
- Concierge floor
- Currency exchange, Offsite†
- Dinner delivery service from local restaurant, Offsite†
- Direct dial telephone
- Dry cleaning†
- Elevators
- Exercise gym
- Express check-out
- Florist, Offsite
- Food and beverage outlets†
- Front desk
- Full service housekeeping
- Gift/News stand†
- Hair dryer
- Health club
- High speed wireless†
- Housekeeping - daily
- Ice machine
- Individual Efolio available
- Indoor pool
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking†
- Non-smoking rooms available
- On-Site parking†
- Parking†
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Room service - full menu†
- Safe deposit box
- U.S. Fire Safety compliant
- Shoe shine stand†
- Spa, Offsite†
- Tennis court, Offsite
- Valet cleaning†
- Valet same day dry cleaning†
- Vending machines†
- Wakeup service
- Wireless internet connection in public areas
- Business Center†
- Copier
- Fax Machine
- Full Business Center
- Meeting Facilities
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Gym †
- Health club
- Indoor pool †
- Pool †
- Beach †
- Children's program, offsite †
- Tennis court †
- McCormick Place Convention Center
- Navy Pier
- Adler Planetarium
- The Museum of Science and Industry
- Field Museum of Natural History
- Navy Pier
- Chicago Cultural Center
- Lincoln Park Zoo
- McCormick Place Convention Center
- Ballyâs Casino Chicago
- Art Institute of Chicago
- Adler Planetarium
- The Museum of Science and Industry
- Field Museum of Natural History
- Willis Tower Formerly the Sears Tower
- United Center Home of Chicago Bulls/Blackhawks
- Wrigley Field Home of the Chicago Cubs
- Buckingham Fountain
- James R. Thompson Center
- Soldier Field Home of the Chicago Bears
- Guaranteed Rate Field Home of the Chicago White So
- Merchandise Mart
- Architectural River Tours
- Shedd Aquarium
- Water Tower Place
- Chicago
- Chicago
- Secret Food Tours Chicago
- Historic Treasures of Chicago Walking Tour
- United Center Home of Chicago Bulls/Blackhawks
- Wrigley Field Home of the Chicago Cubs
- Soldier Field Home of the Chicago Bears
- Guaranteed Rate Field Home of the Chicago White So
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Mar 20, 2026
Wings
I was iffy about this place then I’m at these cool ass dudes down in the kitchen who literally made me the best wings I’ve ever had since the first time I went to Hooters with my grandpa the wings were so good. We ordered another batch of them just awesome.
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Feb 09, 2026
Great hotel-just call your own ride vs. ripoff by doorman.
The hotel was fantastic for both the lodging and the conference. My only complaint is that the doorman just flatout lied that the taxi fare would be about $30-35 to Midway and it was nearly double that. No delays or reasons. I will take uber next time.
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Jan 28, 2026
Entitled disinterested Bar staff
Bar staff are very entitled and have no interest in customer service. I stay in Sheratons all over the World this is worst one I have stayed at
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Jan 25, 2026
Extended Stay
The room itself was nice with a great view, and most of the employees I interacted with were pleasant and helpful. The location is convenient and within walking distance of several stores and restaurants, which made getting around easy. That said, the on‑site coffee shop and restaurants felt noticeably overpriced. I also attended a banquet where cans of pop were charged at $9 each. The meal was a mix of good and not‑so‑good: the beans and mashed potatoes were tasty, but the chicken was undercooked and had to be sent back. Cleanliness was inconsistent. The room overall was very clean, but the washroom wasn’t up to the same standard—there was hair on the floor, and even after housekeeping came through, a straw wrapper near the toilet and a streaky mirror were still missed. On the positive side, the staff were friendly, and they honoured a group rate for an extra night, which was extremely helpful during a storm. Overall, a stay with some strong points, but also several areas that need attention.
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Jan 13, 2026
Weekend vacation
Excellent location on the Chicago river with sidewalks easily accessible. Reasonable 10–15 minute walk to the Navy pier as well as to Michigan Avenue. Very clean hotel with great amenities, including the breakfast buffet, Starbucks, coffee, and Shula steakhouse. Ride shares and taxis readily available as well. The bellhops in front desk staff were accommodating and kind!
- AdvisoryA minimum self-parking fee of $55.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $67.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: $30.00 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Pet Policy : Pets Allowed: Pet's must be accompanied at all times. May not be left alone in guest room.