Resort Details
- A La CarteOrder room service using our A La Carte perk and savor fresh cuisine from the comfort of your hotel room or suite. Our Chicago Riverwalk restaurants and bars provide an array of fresh fare for in-room dining during your stay.
- CHI BarConnect, collaborate, and unwind during your stay by Chicago Riverwalk with a cocktail from our vibrant hotel bar, open in the afternoon and evening.
- Chicago Burger Company - CLOSED FOR THE SEASONChicago Burger Company, offers the juiciest burgers in the city. Located along the Riverwalk, it features a menu with delicious burger and vegetarian options, thick shakes and innovative cocktails. The lively outdoor patio hosts monthly music series.
- Link CaféLink Café offers your favorite Starbucks® drinks as well as pastries, healthy snacks, soups, and sandwiches. Work while you eat, using our Wi-Fi at this quick hotel dining destination by the Chicago Riverwalk.
- Riverside CaféStart your day in our Chicago river-view restaurant with a savory breakfast or join us for lunch. Riverside Café is a welcoming hotel restaurant serving breakfast, lunch, and weekend brunch options.
- Shula's Steak HouseIndulge in distinctive fine dining at Shula's Steak House, renowned for its exclusive, high-quality SHULA CUT® meat and fresh seafood. Sample a mouthwatering steak at our Chicago Riverwalk restaurant, boasting beautiful views.
- 24-hour front desk
- Accessible facilities
- Accessible parking†
- Boarding pass print-out available
- Bookstore,Offsite†
- Business center†
- Business services†
- Car rental desk,Offsite†
- Coffee shop†
- Complimentary in-room coffee or tea
- 24-hour front desk
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking†
- Boarding pass print-out available
- Bookstore, Offsite†
- Business center†
- Business services†
- Car rental desk, Offsite†
- Coffee shop†
- Complimentary in-room coffee or tea
- Concierge desk
- Concierge floor
- Currency exchange, Offsite†
- Dinner delivery service from local restaurant, Offsite†
- Direct dial telephone
- Dry cleaning†
- Elevators
- Exercise gym
- Express check-out
- Florist, Offsite
- Food and beverage outlets†
- Front desk
- Full service housekeeping
- Gift/News stand†
- Hair dryer
- Health club
- High speed wireless†
- Housekeeping - daily
- Ice machine
- Individual Efolio available
- Indoor pool
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking†
- Non-smoking rooms available
- On-Site parking†
- Parking†
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Room service - full menu†
- Safe deposit box
- U.S. Fire Safety compliant
- Shoe shine stand†
- Spa, Offsite†
- Valet cleaning†
- Valet same day dry cleaning†
- Vending machines†
- Wakeup service
- Wireless internet connection in public areas†
- Business Center†
- Copier
- Fax Machine
- Full Business Center
- Meeting Facilities
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Gym †
- Health club
- Indoor pool †
- Pool †
- Beach †
- Children's program, offsite †
- McCormick Place Convention Center
- Navy Pier
- Adler Planetarium
- The Museum of Science and Industry
- Field Museum of Natural History
- Navy Pier
- Chicago Cultural Center
- Lincoln Park Zoo
- McCormick Place Convention Center
- Ballyâs Casino Chicago
- Art Institute of Chicago
- Adler Planetarium
- The Museum of Science and Industry
- Field Museum of Natural History
- Willis Tower Formerly the Sears Tower
- United Center Home of Chicago Bulls/Blackhawks
- Wrigley Field Home of the Chicago Cubs
- Buckingham Fountain
- James R. Thompson Center
- Soldier Field Home of the Chicago Bears
- Guaranteed Rate Field Home of the Chicago White So
- Merchandise Mart
- Architectural River Tours
- Shedd Aquarium
- Water Tower Place
- Chicago
- Chicago
- Secret Food Tours Chicago
- Historic Treasures of Chicago Walking Tour
- United Center Home of Chicago Bulls/Blackhawks
- Wrigley Field Home of the Chicago Cubs
- Soldier Field Home of the Chicago Bears
- Guaranteed Rate Field Home of the Chicago White So
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Nov 24, 2025
nice hotel
Stayed at the Sheraton while working at McCormick Place. Nice hotel, close to restaurants and good downtown Chicago sites. The room did not have a refrigerator, which was disappointing. Reasonably close to the loop train station for ease of getting around.
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Nov 21, 2025
Great views of the Lake
It’s ok. Weird spot, but walkable to Chicago things to see/do. Whole Foods across the street. Staff is uber friendly. Rooms are a little dated, but offer great views if you get lucky enough.
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Nov 03, 2025
Family trip made great by lovely staff
Just very easy. Staff all just lovely. From Michael's welcome at the front door to David at breakfast it was all a pleasure. Real service on display
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Oct 20, 2025
Hotel was fine. Great gyms expensive parking. Crowded.
Stayed herer recently for work and had an ok stay. The location is great right near Pike’s Place and easy to get around downtown, easy access to the freeway for meetings etc. the check in team was not overly friendly. You definitely got the “Seattle Freeze.” The elevators are pretty confusing to use at this hotel. The room was pretty mediocre. I guess I just expected a little more which could have just been my expectations. The bed was extremely lumpy and uncomfortable. It was decently spacious. The shower leaked all over the floor. There is a refrigerator and a coffee maker which was good. The room had a lot of electrical plugs which I appreciated and a small table, seating area and a window with a view of other buildings. The town offered a lounge for Titanium guests which was nice. I found the food to be slightly mediocre but nice coffee and drink services. The fitness center was in the very top floor and was two stories/levels which I found to be extremely nice. Overall it was a decent hotel but very crowded as it seems like a conference hotel. Parking is more than $80 per night for valet or you can self park for $45 across the street in a fully different building which isn’t totally convenient because of Seattle rain. Overall mediocre stay.
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Oct 08, 2025
Nice, but...
Great view and friendly front desk. The bathroom, though. At this price point you have to beat a public roadside restroom.
- AdvisoryA minimum self-parking fee of $55.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $67.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: $30.00 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Pet Policy : Pets Allowed: Pet's must be accompanied at all times. May not be left alone in guest room.