Hotel Promotions

Resort Details

Dining
OnSite Dining
  • A La Carte
    Order room service using our A La Carte perk and savor fresh cuisine from the comfort of your hotel room or suite. Our Chicago Riverwalk restaurants and bars provide an array of fresh fare for in-room dining during your stay.
  • CHI Bar
    Connect, collaborate and unwind during your stay by Chicago Riverwalk with a cocktail from our vibrant hotel bar, open in the afternoon and evening.
  • Link Caf?
    Link Caf? offers your favorite Starbucks? drinks as well as pastries, healthy snacks, soups, and sandwiches. Work while you eat, using our WiFi at this quick hotel dining destination by Chicago Riverwalk.
  • Riverside Caf?
    Start your day in a Chicago Riverwalk restaurant with a savory breakfast or join us for lunch. Riverside Caf? is a welcoming hotel restaurant serving breakfast, lunch, and weekend brunch options.
  • Shula's Steak House
    Indulge in distinctive fine dining at Shula's Steak House, renowned for its exclusive, high-quality SHULA CUT? meat and fresh seafood. Sample a mouthwatering steak at our Chicago Riverwalk steakhouse boasting beautiful views.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5908 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Sheraton Riverwalk

    The Sheraton is a nice hotel, a bit vintage with a 90's vibe. Staff is friendly and helpful. The only complaint I have is the parking garage under the hotel. Although it is owned by the city of Chicago, the elevators have been out of commission for weeks. I see people trudging up the stairs with their suitcases and I feel that something should be said. I only go with work equipment, not big suitcases. I hope they get this fixed soon, especially before spring break and summer.

    Feb 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mose a Class Act

    Mose is a class act! He is a stellar employee. I was very impressed with his high level of customer service. I have not always experienced welcoming and positive customer service at this hotel. Mose has renewed my desire to stay at this hotel. He should be promoted to a higher position!

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Very disappointed

    Nothing was open No bar, no restaurant, after travelling along way, it would have been nice to have a drink and food in the hotel very disappointing, when the cafe downstairs did open they could only offer us a buffet breakfast, nothing smaller.

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Wonderful location!

    We stayed here twice. Once in December of 2024 and then again in January of 2025. We go as a mom/son aunt/nephew trip. We get adjoining rooms. The rooms are comfy with great views. You can request a mini fridge for the room. You can walk anywhere from this hotel. Parking is easy. Check in and staff are kind. The hotel and grounds are super clean. They do "linger longer" which is an amazing perk. It costs a little more but it's worth it. We get to check in at 10 AM and don't have to check out until 2 PM.

    Feb 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful and caring managers

    Today's managers Cole and Dominque were wonderful. Cole the day manager extended our stay in a lovely suite, which we received as Bonvoy Platinum Members. Later, when our room phone wouldn't connect, I went down and informed Dominque the evening manager (turns out the phone was temporarily out-of-order). Dominque was so gracious and when she noticed that the lobby bar hadn't opened yet, she brought us both fountain diet cokes from Starbucks. This personal service made us feel very special. Friendly and attentive managers. That's our take-away from the Sheraton Grand Chicago. This is our 6th stay and will not be our last. Terry Brewer (Los Angeles).

    Jan 25, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319