Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Ken at Valet
I ordered a turo and had it dropped off at the hotel. The Valet (Ken) noted that the car had dents prior to coming down. He showed me the dents and I recorded it for my drive. The valet team was super professional and made my experience enjoyable.
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The kindest peron I met
Mr Ajay Jadhav is the nicest most accomodating person i met. Mr. Jadhav came out of his way to help and accomaate me.. His kindness is much appreciated. I cant thank him enough for his effort to address my concerns. Hoping to meet more like him every time i visit this hotel
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Excellent service—above and beyond. Excellent meeting spaces and beautiful and comfortable guest rooms. Delicious food.
The staff, the service, the food, and the property were awesome and perfect for our event! Many thanks to Michelle, Alfonso, David, Brandon, Ricardo, Michael, Tonya, Estella, Angel, Elena, Sheldon, Daniel, Jorge, Juan, Kenneth, Phoenix, housekeeping staff, the bellman who helped with all our boxes swag, three carts full, and Chef Michael.
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Above and Beyond customer service
Estella Estrada gave me excellent customer service with other of her peers supporting our CDE State All Titles Conference. I can't thank her enough for assisting me as I had to leave to a site, and she made sure to have my lunch prior to leaving. The level of detail is why I would recommend to stay at this location. Thank you for giving us a great experience and feeling welcomed during our stay! I'm definitely coming back and recommend this venue. Lunch was delicious! Thanks to the cooks and servers. Thanks Estella for going above and beyond!
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Great customer service
When I first arrived there was an issue with my room, but the front office manager Ajay Jadhav helped me out and upgraded me to a suite, and gave me a bar credit. Very appreciative of his service. The room was nice. Hotel conveniently located near airport.