Explore the heart of North Dallas, Texas, when you stay at this upscale hotel by the Galleria Dallas. Our hotel offers an ideal location in Farmers Branch, TX, near Dallas Love Field Airport and within walking distance of the upscale Galleria Dallas. Enjoy easy access to popular attractions in downtown Dallas, as well as numerous Fortune 500 companies within North Dallas. Embark on hassle-free travels when you use our complimentary shuttle service to popular restaurants and bars in Farmers Branch. Retreat to spacious Dallas hotel rooms and suites with luxury bedding, ergonomic work areas, high-speed Wi-Fi and bottled water. When hunger strikes, visit our on-site restaurant, open for breakfast and dinner. During downtime, work out at our 24-hour fitness center and swim in our outdoor pool. Hosting a business or social event during your trip? Reserve one of our flexible meeting rooms. Find everything you need for a successful stay in Texas at Sheraton Dallas Hotel by the Galleria.

Property Information

Year Built: 1979
Last Renovation: 2018
Floors: 15
Nonsmoking rooms: 317
Suites: 15
Total rooms: 302
Total rooms and suites: 317

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Pet Policy Pets Allowed: USD 75.00 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 40.0 pounds

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 87 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Problem fixed - hotel better than fine

    I've stayed in this hotel on business a few times a year for the last 4 or 5 years. I'm going to start here with praise fir how they handled an issue - no hot water in the sink. Strange as the shower heated up right away and remained so the entire time I was in it. As I discovered the problem about the time I was getting ready for bed I didn't ask to fix it until the morning. It was fixed within 30 minutes. Not totally as the water was warmer but not anything like hot. By that afternoon it was back to cold. Called the desk and they sent someone up who "fixed it" by letting the water run for 10 minutes until it became luke warm. he told me the problem is chronic on the higher floors. I was on 14. Next morning I went to the front desk agent who was also qui=te less than surprised and immediately offered to compensate me with points or $$. The next day a generous amount of points was deposited into my Bonvoy account. Problems happen. Well run businesses show sincerity when they apologize by giving you $$ or etc. I was impressed that they did that promptly and generously. In general it's a good choice for a couple nights on business. And has a very nice gym. I will continue to stay there when Im in town.

    Nov 07, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Massive elevator issues

    A few good things (decent buffet breakfast with a small club lounge as well, open lobby with good seating, good bar and bar service) but an incredibly broken elevator service. Unfortunately soccer teams were staying there (and a dog convention) and there is no getting around the difficulty in the elevator issue for all those folks. Waiting for a Monday just made it hard. We were happy enough to take the stairs but it sure looked like lots of folks struggled. Many of the reviews about location and noise are spot on as well. Plenty of other good options nearby.

    Aug 04, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    At best 3 Stars. Bring your ear plugs.

    First impressions always start with the check in experience - ours was miserable. We checked in at 21:00 but that is no excuse for poor service. We didn't really feel welcome, indeed we felt we had interrupted them even though we were the only people checking in. Just what you need after a 10 hour flight in our case. To obtain a breakfast we had booked and paid for a Club Room. We were given the keys and pointed towards the elevator. I just checked to clarify we had a Club Room and she said no. We then had to get out the paperwork to show we had booked a Club Room and then after much consternation we were told we did have Club access but more in a way that we had been offered an upgrade rather than giving us what we had paid for. At best the room can be described as just about OK and if you were on the road side elevation as we were, even on the 14th floor the traffic noise was excessive. A multiway highway with 24 hour constant traffic and sirens. How could you build a hotel so close to the highway without double or secondary glazing? The 1980 style air conditioner in the room even on it's lowest setting was in competition with the highway for noise. The view from the 14th floor could be good if they gave the windows a clean. One night I went to the ice machine on the 14th - it doesn't work. I walked down to the 13th, that didn't work either, fortunately the 15th floor did. Yet again this is another of those hotels where you have to request room servicing and reconfirm every day. Why? Isn't it a hotel? On the positive side there are some lovely staff here. The breakfasts were nice, the Wi-fi was good and our room had a very modern large TV. However, unfortunately the negatives outway the positives on a scale of 5 to 1 and I can't recommend this hotel.

    Jun 09, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sheraton Galleria was great

    Excellent staff and warm and nice people. The hotel is very clean and has wonderful location. close to everything. Breakfast buffet wasn't that great but has everything you like to eat for breakfast. The staff can do anything you ask for to make you happy.

    Jun 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very nice

    Some places just do it right. Martavious went above and beyond. He made all the difference. Place was nice and clean and everyone was super friendly. Plus the location doesn't get any better. A Stone's throw from the Galleria. That and the price was right Thank you

    Jun 03, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319