For business and leisure travelers, San Francisco Marriott Union Square is the perfect, boutique-style hotel. Stay busy near downtown attractions, sample sizzling street food in Chinatown or catch one of SFOs historic cable cars. Return to our hotel on Sutter Street, San Francisco for bin480 our restaurant and bar serving Californian cuisine and handcrafted cocktails. Recharge at our 24 hour fitness center and consider one of our updated venues totaling 10,000 square feet of event space, including Union Square Ballroom and 30th-floor facilities with panoramic views of downtown. Our hotel rooms offer plush bedding, flat-screen TVs, streaming apps, ample work desks, Wi-Fi and tall windows showcasing San Francisco or the Bay. Access free breakfasts and desserts from our Club level rooms and enjoy family friendly suites with living rooms and sofa beds. Reinvent how you travel at our hotel in Union Square San Francisco

Property Information

Year Built: 1971
Last Renovation: 2018
Floors: 30
Nonsmoking rooms: 401
Suites: 51
Total rooms: 350
Total rooms and suites: 401

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination fee: $30 (Plus Tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 13

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2232 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great stay, even during a strike!

    We spent one night here on December 14, having booked months in advance since we spend the weekend in The City every year on that date (our Christmas tradition...we are "locals") The hotel is located one block off of Union Square, on a relatively quiet block. The property has the appearance of recently undergone a renovation, though I could be wrong. The point is, everything was spotless, and in great working condition. The elevators were efficient and quick. Check-in was a breeze. We were more than satisfied with all aspects of our room (size, cleanliness, etc.), though the bathrooms were slightly smaller than expected. There is really only one area of opportunity we can see, and that lies with the breakfast buffet. Simply, the food quality is acceptable, but nothing spectacular. The variety is fairly good, but would become tiresome after two days. The plastic plates need to be replaced with real ones. (We do realize there's a strike, and so staffing is probably limited in the "dishwashing arena"). Otherwise, and despite this one area of opportunity, we would certainly consider another visit to this location if ever in the area. Speaking of which... A message for those on strike: As locals, we are keenly aware of both the issues and the duration of your strike. You had some sympathy from us until you heckled us as we walked back into the lobby. What that taught us is that you hold no respect for us as loyal Marriott guests. Further, and due to your disrespect directed at us, you should not expect the same in return in the form of gratuities from us! We make it a habit to tip WELL too! A better approach would be to keep your editorial comments about who you think we are to yourselves, your feelings about us to yourselves, and simply picket as you are legally entitled to. We could not hear your drumming and bull horns at all from our room! So the only thing you accomplished by that approach was to earn our disregard for your hostile behaviors! You also lost any sympathy we held toward your situation! You have every right to protest within the scope of the law and city ordinance. You don't have the right to threaten and heckle guests at the very hotel you want to represent as being unfair to you! Think about it!

    Dec 17, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice but Noisy

    The hotel staff were friendly and accommodating, making for a pleasant stay. Unfortunately, the constant drum noise and protests from 7 AM to 10 PM made it challenging to relax. 😩 uggh Hope the union and hotel can end the very obnoxious protests

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fantastic staff!

    The hotel staff at the front desk and online through the Marriott Bonvoy messaging app were very accommodating upon my arrival at the hotel. They had to power through some very loud, organized protesting on the sidewalk in front of the hotel. Stayed in Room 508. It’s a lovely room and nice amenities. The lobby bar was very nice, and I checked out the restaurant where they’d be serving breakfast. Very clean and welcoming. I like the fall decor in the lobby and the art installations in the hallways. I would come back here if given the opportunity.

    Oct 28, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Re : Service of the Hotel

    This is the 2nd time I stayed this hotel again since Sept of last year. I'm in SF only 101/2 days and will take a flight to fly back HK by next day at 11:30 pm. Although it's very short. But the guys name Gurpreet and Jeff in front desk who are very kinds and helpful. Also, the House Keeper, Lily who also in good service too. She cleaned up my room are tidy and clean. So, I for sure will stay this hotel again when I were in there next time. Thank you

    Oct 14, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Bad customer experience

    I reserved two nights at the SF Marriott Union Square for business meetings during Dreamforce. Unfortunately, I forgot my wallet and didn’t have a physical ID, but I had a digital copy. Despite being a platinum customer, they still wouldn’t let me check in. To make matters worse, they charged me for one night even though I couldn’t check in. The management team was unhelpful and didn’t seem to understand that supporting Dreamforce customers is crucial to maintaining their reputation as a hotel for business. Days after the event, they still don't want to clear up this problem. Anyone going to SF should completely avoid this hotel.

    Sep 23, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319