Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2234 reviews
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Mar 07, 2025Nice updated Marriott
Nice updated Marriott. Stayed here 2 nights for a business trip. Upgraded to nice one room suite as ambassador elite. Decent gym. No pelotons. Did not explore the area much but you have a Walgreens and Starbucks close by. Business trip essentials. I liked the area better than the other Marriott. Had a decent dinner. They did give me food credit bc Lounge not open in the evening.
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Mar 04, 2025Best business hotel around
The room was huge. It was very furnished, with a nice bathroom. The beds were very comfortable and the reading lights were very helpful when I had to catch up on some work. The staff were very kind and knowledgeable about the area. They even had a stuffed sloth named Zabu who motivated the staff with his cuteness. My only complaint was there was lots of noise outside, but luckily I got a room far away from it. Overall a great experience, and one of the best hotels I have ever been to.
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Dec 17, 2024
Great stay, even during a strike!
We spent one night here on December 14, having booked months in advance since we spend the weekend in The City every year on that date (our Christmas tradition...we are "locals") The hotel is located one block off of Union Square, on a relatively quiet block. The property has the appearance of recently undergone a renovation, though I could be wrong. The point is, everything was spotless, and in great working condition. The elevators were efficient and quick. Check-in was a breeze. We were more than satisfied with all aspects of our room (size, cleanliness, etc.), though the bathrooms were slightly smaller than expected. There is really only one area of opportunity we can see, and that lies with the breakfast buffet. Simply, the food quality is acceptable, but nothing spectacular. The variety is fairly good, but would become tiresome after two days. The plastic plates need to be replaced with real ones. (We do realize there's a strike, and so staffing is probably limited in the "dishwashing arena"). Otherwise, and despite this one area of opportunity, we would certainly consider another visit to this location if ever in the area. Speaking of which... A message for those on strike: As locals, we are keenly aware of both the issues and the duration of your strike. You had some sympathy from us until you heckled us as we walked back into the lobby. What that taught us is that you hold no respect for us as loyal Marriott guests. Further, and due to your disrespect directed at us, you should not expect the same in return in the form of gratuities from us! We make it a habit to tip WELL too! A better approach would be to keep your editorial comments about who you think we are to yourselves, your feelings about us to yourselves, and simply picket as you are legally entitled to. We could not hear your drumming and bull horns at all from our room! So the only thing you accomplished by that approach was to earn our disregard for your hostile behaviors! You also lost any sympathy we held toward your situation! You have every right to protest within the scope of the law and city ordinance. You don't have the right to threaten and heckle guests at the very hotel you want to represent as being unfair to you! Think about it!
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Nov 20, 2024
Nice but Noisy
The hotel staff were friendly and accommodating, making for a pleasant stay. Unfortunately, the constant drum noise and protests from 7 AM to 10 PM made it challenging to relax. 😩 uggh Hope the union and hotel can end the very obnoxious protests
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Oct 28, 2024
Fantastic staff!
The hotel staff at the front desk and online through the Marriott Bonvoy messaging app were very accommodating upon my arrival at the hotel. They had to power through some very loud, organized protesting on the sidewalk in front of the hotel. Stayed in Room 508. It’s a lovely room and nice amenities. The lobby bar was very nice, and I checked out the restaurant where they’d be serving breakfast. Very clean and welcoming. I like the fall decor in the lobby and the art installations in the hallways. I would come back here if given the opportunity.