Hotel Promotions

Resort Details

OnSite Dining
  • B55 Craft House & Kitchen
    Join us for a breakfast buffet in San Francisco between 6:30am-10:30am and dinner 5pm-10pm, daily at our restaurant in downtown San Francisco. Locally sourced ingredients prepared with innovative twists make up a menu that is both exciting and familiar.
  • M Club
    M Club Lounge offers exclusive access to breakfast, hors d?oeuvres, desserts, and non-alcoholic beverages for our valued Platinum, Titanium, and Ambassador Marriott Bonvoy members, plus one guest. Wine and Beer are available for purchase.
  • Mission Street Pantry
    Mission Street Pantry is the ideal spot for hotel guests who are on the go. Pick up our freshly prepared dishes for a picnic in San Francisco or grab some coffee and a light breakfast before leaving downtown to catch your next flight.
  • The View Lounge
    The View Lounge offers stunning city and Bay Area views with small plates by talented chefs. Ideal for celebrations and exclusive gatherings. Open 4:00 pm - Midnight daily. Hours of operation may change due to events and buyouts.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8234 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst customer experience for a business traveler

    Worst customer service. Upon check-in, the receptionist did not explain anything. He did not ask me if I am a member to enter my info to use free internet. He did not give me a map, which later I saw they have plenty in the back. Worst of all, my employer had sent credit card authorization well in advance, which they did not honor at check-in and I had to provide my own credit card. Not recommended for business travelers. Early in the morning of check-out, the secretary resends them the business credit card info. When I went to check out, everybody at the reception argued they have not received it, including the manager on duty. The manager could not find it, even though it was sent the same morning. This hotel can give a headache to a business traveler. I even showed them an email confirming it was sent, but that did not help. Either there is something wrong in their system or their staff do not know where to look. They were rude in their attitude, blaming it on our secretary, asking me to ask her to send it again. If you are a business traveler, go to another hotel and spare yourself the headache. I had to deal with it both at check-in and check-out.

    Jan 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    One of the really good hotels downtown SFO

    Great location, Great rooms, modern, good beds and a great in room service and staff. Rooms were kept clean and there was an eye for detail. The food options were excellent, the parking was a bit over the top expensive but hey you had a garage (mission and 5th street) right opposite. Overall I would highly recommend this place for staying and also chilling out in the city. The highlight was the rooftop bar !! absolutely amazing cocktails with a great view!!

    Dec 28, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Poor value for money

    The inly reason to stay here is the conference center close by. The hotel is huge and bland. The quality is very average. Service is non existent, during my five day stay my room was not serviced even once, for a price of close to 400 USD per night. I am sure there mist be better options in this great city.

    Dec 25, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    It sure looked upscale but it was far from it. From stained sheets to overprice drinks in an overrated view bar

    The place looks five star but for our stay is was not even a one. Stained sheets on the bed that were poorly fitted. A breakfast that was only a poor buffet, at $42 for each person. When all you want is eggs and toast that is just not acceptable. Staff who seems to know absolutely nothing when we asked and very few staff at that. The last night of our stay the water was shut off. This completely wrecked our plans for the day. When asked to have the last night refunded the “manager” said all he was empowered to do was give us a discount. When you see the name Marriot, there are certain expectations of quality hospitality. This hotel does NOT measure up to that at all. I’m deleting my Bonvoy account.

    Dec 23, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Mixed experienced

    I stayed at this hotel for a work training. Overall facility experience was good. Clean room, location, accessibility and very friendly and serviceable staff. One thing disappointing was the experience with workers on strike. Starting with the noise but more importantly their motive to protest. As a health equity advocate is disheartening to know that these huge corporations have no empathy for the well being and health of their employees which ultimately make the experience for guests. There’s already many things impacting people getting access to healthcare to add companies choosing profit over their staff health saddens my heart. Have I known about this before I would have definitely NOT booked this hotel. The stars are for those employees that still made the experience.

    Dec 19, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319