Location
Beach (Bavaro)Property Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14587 reviews
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Dec 18, 2024Overall good but needs improvement
Leaving today after a 10 night stay, the biggest let downs were the teens club which only had tables, chairs and music. There was no games console, no billiards or anything which is false advertisement and probably wouldn’t have booked here if I knew this before. The VR was closed our entire stay and the arcade had 3 things in it, again very disappointing! Shout out Femirelys Diaz! She’s an asset to the Royalton and always looked forward to seeing her at dinner, I really hope she gets the opportunity to develop her career with Royalton. Buffet was good food, pools are lovely but there’s nothing to do in the day apart from swimming. Evening entertainment was very good and staff really are nice. Based on lack of activities during the day for teens & adults I probably won’t book here again, however, if this was all rectified I would happily come back every year.
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Dec 14, 2024YOGO WIHT VICTOR
“Everything was excellent at the Royalton Splash Punta Cana. Besides the amazing facilities, the attention to detail was outstanding. They have a fantastic fitness team always ready to assist, and the gym is perfectly equipped for any workout routine. I highly recommend the yoga class with Mr. Victor — a truly relaxing and professional experience that exceeded my expectations. It’s the perfect place for fitness lovers looking to combine relaxation and staying active during their vacation.”
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Dec 14, 2024
Will Return Again!
Definitely would recommend this resort. It was nice having access to this resort and the Royalton Punta Cana resort (which we preferred for the restaurants and beach access). Our room was fine, clean, but not the most up to date. The jacuzzi tub took FORVER to fill up so we gave up on it after the first night and an hour of filling it to only get 12” of water. Our room came with a butcher, Johnny. He was FABULOUS! He made all our reservations, and took all the planning out for us. 10/10 recommend Johnny! He was so kind and helpful. Favorite restaurants were Zen and honestly the Marché Buffet. Least favorite restaurants; the Mexican restaurant on the Splash side. Words of caution: the water slides are NO JOKE. Somehow whacked my foot coming down the slide
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Dec 14, 2024Pretend to be 5*
Definitely not a 5* resort. Pretend to be 5* but need major re-organising. Staff has mixed attitudes to the guests, depends if you tip them or not. Had food poisoning 4 days after arrival - I was vomiting and having intensive bowel movements. Food was mix of everything. Dried out roast meats and mushy pasta overcooked to the limits. Food was a roulette. Drinks was okay but plastic cups and martini glass was washed in tap water. I do not recommend to drink the tap water even when brushing the teeth. Cigarettes like Marlboro cost $47 for 200 cigarettes in duty free shop on Royalton main entrance. If you want to buy one pack of 20 cigarettes you need to pay hefty $15 per one pack which is a joke where in Iberia shop in town one pack cost $6. Don’t go to Punta Blanca Shopping Plaza as they going to rip you off from money! Souvenirs are more expensive than on airport!!! Don’t loose you bracelet room key as it cost $150. White Party is on Mondays and the one we attend was lasting only one hour as monsoon rain and winds ended the party immediately. Diamond Club is good when you leaving as you do not have to sweat in ordinary lounge where is no AC. Other than that is not worth to spend $500 extra per person to have butler which is not always available. Beach is beautiful and water was blissfully warm and waves were a fun too. On the weekends locals are visiting resort and its wild - some of them behave like animals throwing food on tables and queuing are massive for breakfast- lunch and dinner. It’s only one main restaurant for breakfast lunch and dinner Selection Buffet. Pools bars are okay but lady who offering massage she will be molesting you everyday despite saying no. You can believe or not but the best to visit and experience what I experienced. Bon voyages!
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Dec 13, 2024Terrible NOEL & VALENCINE Managers!!
VERY RUDE STAFF! Noel the splash park manager kept staring at my daughter inappropriately at the splash park in her bathing suit. He is a disgusting pig! We left the hotel because of him! Then when the customer service Manager Valencine came to speak to us she did nothing about it and was talking to him about us in spanish but I understood everything! We also got $550 dollars stolen from our room. Shame on you Noel and Valencine!!!