Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 – Rooftop Cabana Lounge.

Location

Cancun
Cancun International Airport (CUN) : 11 miles

Property Information

Year Built: 2019
Floors: 16
Total rooms: 180

{{title}}

Resort Details

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory The Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Spring Break Policy - We cannot guarantee a spring break-free environment.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7275 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great vacation

    We booked diamond club. Everything was great. We had very few hiccups and the resort took care of them ASAP. Beach was spectacular 10/10 no seaweed and extremely clear. Loved every minute. Food was 8/10..resort was kept extremely clean at all times. If you are diamond club best beach butler ever and I mean EVER is Gustavo. This man will go above and beyond to make your beach day perfect. Such a lovely lovely person. Diamond club pool is heated the other pools are not. You will not be disappointed with this place.

    Dec 23, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    I had the best butlers

    I had a truly wonderful time at the resort, which exceeded my expectations in numerous ways. My butlers, Arturo and Samara, were exceptional and played a significant role in making my stay so enjoyable. Their attentiveness and personalized service truly made me feel special and well-cared for, enhancing my overall experience and deepening my appreciation for the resort. The culinary offerings were delightful, with a diverse menu that included a variety of delicious dishes. Each meal was thoughtfully prepared, and the flavors were vibrant enough to truly savor every bite. I found myself looking forward to dining experiences, as the food was consistently good and satisfying. Overall, my experience at the resort can be rated an 8 out of 10. While there were a few minor aspects that could have been improved, the outstanding service from Arturo and Samara, along with the quality of the food, made my stay memorable. I left feeling rejuvenated and grateful for the time spent there, and I would certainly consider returning in the future.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    It's okay.

    Stayed Dec 10-17 (not Diamond Club). PROS - Very clean resort. - Elena, Sergio, the aqua fit man (Stefan?) and the photo taking man - these individuals went way above and beyond servicing the patrons with extreme enthusiasm and always a smile on their face. All the restaurant hostesses were also all extremely pleasant. - Rooms are spacious, well laid out and have the most comfortable bed of any hotel we've ever stayed at. - Amenities in the bathroom are very plentiful. - Big pool and swim-up bar. - Nice beach, no seaweed, turquoise blue water and plenty of sun beds. - Easy to maneuver around the hotel (and not too large). - Food (and bar service) available at poolside everyday. - Good room views from both sides of the building. - Lots of towels. CONS - Upon entering the hotel, there is a strong perfume smell that was irritating to the nose and throat. Not sure why or what they are covering up? - The elevators are small and slow and necessary to get to all rooms (no stair access to hotel rooms). Restaurants are on the 2nd and 3rd floors which can be accessed by stairs but most people used the elevators. - It is mandatory to make reservations for all restaurants (except buffet) using their app that you download after checking in. If not done in the morning (or the day before), you will miss out booking good times (ie. 6:00, 7:00). The app did not work on the last two days of our stay and we were told to go to the restaurant itself and make a booking. Not ideal when having to wait for elevators all the time. - Sun loungers around the pool are hard to get. If you don't get down by 7:30-8:00, good chance you won't get a lounger. There are seating sets around the pool that are reserved for those who wish to pay. Most days these stayed empty while everyone else crammed around them. - The food is okay but not great. Even though there were technically more pros than cons, we would most likely not return back to this hotel.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Get Ricardo if you can!

    We have been to many all inclusive resorts. This was our first time in Cancun but our 7th trip to Mexico. The royalton was hands down the best place we have stayed. The food!! Holy cow. For an all inclusive the food was so so good!!! We splurged and did diamond club. It came with Butler service and I thought to myself oh we probably won’t use that. Boy was I wrong. Our Butler Ricardo was amazing!!! He made all our dinner reservations, helped us with any questions we had, sent us the days activities every morning, and so much more. We loved having him!! He made the trip 10 times better!!! We even took a picture with him before leaving! Not sure if you can request a Butler but get Ricardo if you can!!! We will def be back to this resort.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent service

    My stay at the Royalton Chic was everything I hoped for. Check in was effortless, was accommodated when I asked for an ocean room at check in. Was introduced to my wonderful Butler Ricardo who took very good care of me throughout my stay. He was very kind, welcoming, attentive and helpful. Truly a gem. Gracias Ricardo! The resort has a vast array of restaurants, activities and entertainment. Very clean establishment. Gustavo at the Diamond pool/ lounge chairs was also amazing. I was nervous traveling and staying solo, however everyone at The Royalton Chic made my stay comfortable, I felt safe and had a great relaxing time. Also the Spa is excellent, my masseuse Miram I think her name is, was amazing! I will definitely be back! Thank you.

    Dec 21, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319