Resort Details
- Agave
This restaurant provides the authentic culinary experience of Mexico. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Regional selections like Oaxaca cheese and Mexican herb oil are feature ingredients of favorite dishes. This restaurant offers gluten-free selections.
- C/X Culinary Experience ($)Chef's Table. Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.
- Caffe LoungeCoffee ShopEnjoy fresh oven baked breads, pastries, cakes, ice-cream, cappuccinos & espressos.
- Diamond Club™ Beach BarDrinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
- Diamond Club™ LoungeDrinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
- Dips Pool BarDrinks: National, International, House wine
- Gourmet Marche
International Buffet
Discover the freshest local ingredients and enjoy a wide selection local and international flavors served at the stations of buffet restaurant, also offering fresh fruit juices.
Note that children are not allowed in the resort.
- Grazie Italian Trattoria
Italian Cuisine
Enjoy a wide range of Italian cuisine at this delicious trattoria. Its authentic design and traditional menu make this restaurant the perfect place to enjoy well-known Italian comfort food.
- Hunter Steakhouse
Authentic Steakhouse
This unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak.
- JadeAsian CuisineImpressive design sets the mood for an authentic fusion experience. Discover the best of Asian cuisine and fresh sushi at this unique a la carte dining experience.
- Level 18 – Rooftop Cabana Lounge
Enjoy panoramic views of the most sought-after sightlines at Royalton Suites Cancun Resort & Spa Level 18 – Rooftop Cabana Lounge. The exclusive adults only Level 18 brings a rooftop pool, elegant cabanas, modern dining and an upscale nightclub experience with unrivaled views of the Cancun shoreline. Level 18 – Rooftop Cabana Lounge is an elevated adults-only luxury experience, in more ways than one. ($)
- Lobby BarDrinks: National, International, House wine
- Martini MixDrinks: National, International, House wine
- Sands Beach BarDrinks: National, International, House wine.
- SCORE Sports Bar & LoungeIn a casual atmosphere savor an ever-evolving menu of grilled specialties for a comfortable and familiar meal.
- 24-hour room service†
- ATM/Cash machine†
- Butler service†
- Conference facilities†
- Jacuzzi†
- Laundry/Valet service†
- Medical Facilities Service†
- Parking
- Pool
- Room service†
- 24-hour room service†
- ATM/Cash machine†
- Butler service†
- Conference facilities†
- Jacuzzi†
- Laundry/Valet service†
- Medical Facilities Service†
- Parking
- Pool
- Room service†
- Spa†
- Wireless internet connection in public areas
- Royalton CHIC Suites Cancun is an ideal setting for romance, whether it’s a honeymoon, an anniversary, or just a quiet getaway. Stroll the pristine beach at sunset, cozy up under a palapa for two, or enjoy a candlelit dinner.
† Fees may apply
- Fitness center on-siteRoyalton Fit:
Stay healthy and fit during your All-In Luxury® vacation. Royalton Luxury Resorts comes with the latest fitness equipment so you can maintain your exercise routine wherever you are vacationing! We provide a variety of fitness programs and classes that cater to your every wellness need; whether its cardio training, weight lifting, or a fun and energetic Zumba class. Achieve your wellness goals during your luxury vacation! - Pool
- Spa †
The Royal Spa
Find your personal wellness in paradise at The Royal Spa. Set aside the time and spend precious moments to ensure you return home refreshed and renewed at this full-service health facility onsite providing the opportunity create deeper personal wellness. The Royal Spa features a hydrotherapy circuit and a full-range of massage, body and facial treatments of time-honored healing practices. Our professional staff is dedicated to ensuring you’re refreshed and ready to enjoy the rest of your luxury vacation.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7413 reviews-
Best on the beach, and yes, Diamond Club is worth it!
This was our 4th consecutive year to Royalton Chic Cancun, and once again, it did not disappoint! Stayed 9 nights and purchased Diamond Club, and was worth every penny! Amongst our group, consensus was that we all noticed an improvement in the food quality and facility upkeep. It was never bad, but seemed to have received added attention to the details this year. With all of this a plus, there is no denying that the icing is the staff! They all remember us from being repeat guests, and cater to your every need. To make sure they hear their praises, those employees who are closest, and go the extra mile every time, all the time, are Kuri, Cesar, Diego, Efrain, Mauricio, Sergio and Estefania (Stef) Cruz. Continues to be the best all-around adults-only, all inclusive resort on the row! You won't be disappointed!
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10/10 service. We love Samara & Arturo!!
I traveled with 3 friends and we all upgraded to the Diamond Club membership. Well worth it in my opinion! The service our entire stay was amazing!! Everyone was so friendly and attentive, it was wonderful. We had two favorite waiters by the pool ( Alejandro & Luis) who were our favorites! They remembered us every day and made sure our drinks were never empty! This was my first time having a "butler" experience and it was fantastic! Samara & Arturo were so so nice and went above and beyond for us. It was always a pleasure to run into them around the resort and they always checked on us to see if we needed anything at all. Lovely people🥰
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Butler service
We did diamond club and received great service from Arturo and Samara throughout our trip. They made reservations easy, answered all of our questions, and went out of their way to find us throughout the day and check in! It truly was a great experience!
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The way to go is with Royalton Chic, Cancun. Love the Adults only and Diamond Club. The Royal Treatment
This is our 3rd year at Royalton Chic, Cancun. My husband & I felt so much Love and Friendship!!! Thank you! Sandra Varela Baldwin & Iràn Mendez Barreran, (our Butlers) met our every need and welcomed us back. Took care of all of our dinner reservations, made sure we had everything we needed. Everyday greeting us with smiles and fabulous servicel. Archie (Elements) Dorante(Elements) greeted us each day at the buffet with a table set with flowers just for us. Amazing service for breakfast every day, gracious and met our every need. Ricardo @ (Sky) remembered us from the last 2 years and treated us like Royalty. Luis our server made sure we had everything we needed to drink and eat at the pool or the lobby when it rained. Christian Banks (DJ) & Luigi (DJ) entertained us and remembered everyones' names, made us feel like family. We loved Karaoke and sang whenever they did it. Royalton doesn't miss a beat. Shows every night. Foam parties in the main pool we loved and workout everyday in the main pool as well. We participated in what we enjoyed. We will be back next year. Royalton Chic is like our vacation home. We felt like VIP's. Diamond Club is the way to go. You all treated us like VIP's. Oh, loved the hydrotherapy pool and massages!
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Had an amazing stay at Royalton Chic
We had an amazing time during our stay and would definitely go back! We were really happy with the accommodations and the service we received. I had a little trouble navigating their app at times but the response was really fast whenever we requested anything to our room or used the chat function. Really enjoyed all the restaurants but Nelson and Antonio at Vespa in particular were outstanding! The daily activities at the pool were a lot of fun as well! We really appreciated Arianny's service at the beach also. The kickboxing class run by Esteban was great as well.
- AdvisoryThe Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - We cannot guarantee a spring break-free environment.
- Pet Policy : Pets Not Allowed