Resort Details

OnSite Dining
  • Beach Club
    Snack bar serving late morning snacks and lunch.
  • La Carreta
    Gourmet restaurant serving A la carte breakfast, lunch and dinner.

    *Restaurant exclusive for Royal Level Guests
  • La Piazza
    Pizzeria serving late night snacks.
  • La Posada
    Buffet, serving breakfast and dinner.
  • Los Olivos
    Offering Mediterranean cuisine for a fine a la carte dinner. Reservations required.
  • Mexico Lindo
    Offers the best combination of Mexican cuisine dishes. À la carte menu, reservations required.
    Attire: Casual pants, shirt and closed shoes for men; dresses, skirts and blouses for women. Shorts or sandals for men are not permitted.
  • Various Lounges/Bars
    - Lobby Bar
    - Relax Bar (adults-only) and Pool Bar
    - Beach Club Bar
    - La Mision Bar and Disco
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wi-Fi
On-Site Wedding Services
  • Celebrate the love of a lifetime with our wedding and renewal of vows packages. With a breathtaking location along private San Francisco beach and a natural eco-preserve, exquisite lavish all-inclusive amenities and personalized service, this is the perfect scenery for a picturesque wedding occasion.

    The professional wedding planning team works with bridal couples to customize the events to make each detail distinct and unforgettable.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Activity programs for children with a playground area under adult supervision.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There is 1 indoor hot tub.
  • Motorized Water Sports †
    - Jet Ski
    - Parasailing
  • Non-Motorized Water Sports
    - Snorkeling
    - Sailing
    - Kayaking
    - Windsurfing
    - Water polo
  • Pool
    There are 4 pools onsite.
  • Sauna
  • Spa †
  • Tennis court
    There are 2 lit tennis courts onsite.
On-Site Attraction
  • On-site Entertainment
    Mexican Folklore Dance Show,. Fire show, Prehispanic Show, International show.
Off-Site Attraction
  • Chankanaab Park
  • El Cedral Arqueological Zone
  • Punta Sur Park
  • San Gervasio Archeological Zone
  • Other Local Attractions
    The Tequila Factory, The Discover Mexico museum, etc.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9867 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Royal Level Equals Royal Experience

    I strongly recommend La Carrate, find Lupe, Carlos and Carlos. They will create unforgettable dining adventures. Find Isaiah at member services who will fully explain how Barcelo resorts will benefit you. The beach is clean, the sand is white and the water is so blue. We are grateful for our time here. Thank you!

    Mar 08, 2026
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Occidental cozumel 2026

    Overall the resort is nice rooms and staff are good food is so bad we left the resort for a few meals because of the overall poor quality food

    Mar 08, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing first stay at Occidental Cozumel and definitely not our last!

    I was traveling with my husband and 5 adult children, ages 29-38. We all loved the resort, and this is why …. We liked that it was on the smaller side and you tended to see the same people throughout the week. Check in went smoothly and five of us were in building 15 and the other two in building 12. All the rooms were nice and hot water was never an issue. The staff was super friendly, the grounds were lovely and the entire resort was kept immaculately clean. We spent time at both pool areas and on the beach and enjoyed swimming in the ocean and snorkeling 4 of the 7 days. There was a croc warning one morning so they shooed us out of the ocean and later that day Mr Croc swam right past the resort! We watched the evening entertainment a few times and really enjoyed the mariachi band and the local dancers. The three à la carte dinners were good and we especially liked the Mexican and Italian. The breakfast and lunch buffets were good as well with plenty of options, a good omelet bar at breakfast and fresh guacamole, natchos and Cevichi at lunch which were delicious! The dinner buffets were just pretty good. Two of my kids are vegan and there were not a ton of options but they didn’t starve. Some tofu dishes would be an awesome addition. We rented Jeeps from HTL and toured the Island and booked a private snorkling tour with Mario from Abrimar. Both were great choices and highly recommended. My oldest daughter is fairly new to scuba diving. She completed her deep dive certification with Scuba Life and said her diving experience was first rate. Lastly, the First Club admin team at the resort were amazing. Very personable and not pushy. I met them the first day and they remembered my name the entire week. They also helped me get complimentary massages for my husband and son. We all had a wonderful time, and for the price we agreed it was really good value and would go again. Get Outlook for iOS

    Mar 08, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    I have just spent a week at the Occidental and I loved it. The staff were wonderful, the room was wonderful, the diving was wonderful. Reading some of the recent negative reviews I wonder if these people have stayed in the same hotel as me... or maybe they are just precious and entitled? My only suggestion for improvement would be that tea is a mystery to Mexican people and a kettle in the room would be nice. Oh, and a drying airer on terrace would also be very helpful.

    Mar 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome get away trip all inclusive

    This place was fantastic. People, resort, food, entertainment and basically everything about it was tops. It exceeded my expectations. Worth every penny....definitely recommend it for an anniversary or just to experience and great location

    Mar 07, 2026
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 82.12 MXN (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Transfer Policy - 
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319