Occidental Caribe is All-Inclusive for adults, singles and families, where all meals, wines, local and international beverages, land sports and non-motorized water sports with equipment and some instructions, entertainment, and other activities are included in one single price.
The hotel has 798 guest rooms and suites surrounded by tropical gardens covering an area of 400,000 m sq.
Located directly on the beautiful white sandy beach of Bávaro, Punta Cana, Dominican Republic.
Location
White sandy beach of Bávaro, Punta CanaProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The hotel will not accept any Spring Break groups. If the hotel does make an exception the following policy will be strictly applied: Students / youth are considered by the hotel as anyone between 16 and 23 years old. They will be required to sign a responsibility letter agreeing to leave the hotel if there is a disruption. Upon check in each student / youth will be required to leave cash deposit of $400 per person - no exceptions and cash only. Minimum age requirement for hotel check in is 18. Any guests under the age of 18 will require a chaperone. 1 chaperone is required per 3 students / youth under the age of 18. Minimum age for a chaperone is 28.
Legal drinking age in the DR is 18. Any guests under 18 will be given a wrist band that will not allow them to have access to alcohol at any venue and will also not allow them in the disco. All guests are required to wear wristbands. The cost for a lost wristband is $250 - no exceptions. The hotel does reserve the right to ask any student / youth to check out of the property if the hotel policies are not fulfilled without the right to a refund for the remaining nights of the reservation.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
***Important Information for our guests***
The Dominican Republic imposes various restrictions each year for Easter. The restrictions usually begin the Thursday prior to Good Friday, and run a few days past Easter Sunday. The following regulations may be enforced:
*Motorized watersports may be banned
*Non-motorized water sports may be limited, or banned
*Alcohol consumption may be restricted (most resorts obtain a special permit which enables them to serve alcohol to nonnative persons during the ban)
*Music may be limited or silenced
These guidelines are currently vague because actual enforcement by the local government does vary greatly from one year to the next. Each year the actual policies are not published by the local authorities until just prior to Easter. These rules are designed for the safety of everyone, as beaches get extremely busy during this period.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17295 reviews-
Good experience
The resort was very good overall, lots of activities for families with music, shows, pool parties, etc. the rooms were comfortable. The only complaint is the quality of food at the buffet, but the restaurants that require reservation are very good.
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Great outdoor facility… needing some room improvements
The property location is amazing. It looks great from outside, pools are amazing, staff are great… Vegetarians have a bit of a limited choice! But rooms definitely need improvements. The first room we were assigned had an absolutely clogged shower head, mould in waste basket, broken step up washroom bin, tilted bed frame, broken door frame for lock, mouldy couch! They did change our room the next day when we requested. And that one had a broken shower handle. The shows were mediocre. Team members did their best to keep guests entertained with activities. Very friendly… Beach is absolutely gorgeous.
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Do not stay here
There are other detailed review, read them. I will just say this DO NOT STAY HERE! This was the worst holiday of my life. The rooms were horrible, the food was horrible, and nobody spoke English. Everything seemed catered to Hispanic guests. The sea was so windy and rough—hotels just 600m east had calm waters! Excursions were a total scam, and they tried to trick us into buying timeshares. Kudos to Nancy in customer service and Juan at reception, but even they couldn’t save this disaster. Shame on Air Transat for having this hotel in their portfolio. Just don’t go!
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Cheap & Cheerful But Not Flashy
We went over Christmas. The pools and beach were fantastic. The food was adequate. We were only able to eat in an a la carte once - Japanese and it was delicious! There was time spent waiting in line to get into the buffet and to get a la carte reservations, as well as at the front desk. The buffet was just ok - we found something to eat each day. The pizza place was great! The drinks were always good. The rooms were dated and need some serious repairs (of the 4 rooms there wasn't one that didn't have an issue either with water leaking from roof in washroom, toilet leaking, doors not closing or locking, keys for rooms not working or the safe not usable). We didn't do much of the nightlife so can't comment on that. It was just cheap and cheerful but not worth spending big bucks to go. Lounge chairs by the pool and beach were relatively easy to come by. Pool and beach made it a worth while trip for us.
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Family Christmas Vacation
Service and friendliness could be improved. Staff many times involved in conversation and not client service.