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13731 reviews
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Jan 19, 2025Great location. Spacious, very clean rooms. Fantastic choice.
Prices seem lower in the dead of winter and were a great value for NYC. You literally cannot get a more perfect location for shows. The line for Hamilton queues in the hotel portico! Times Square and the City are not as enjoyable or safe as 5 years ago. But this hotel is fantastic. Our room was VERY SPACIOUS overlooking Times Square. M Club is huge. This remains our go-to hotel in the theatre district,
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Jan 12, 2025Beware a surprise daily "resort fee"
Booked for the family with super.com to spend a week in NYC : Its terrible that after I booked (with no cancelation option) they will surprise you with a daily "resort fee" ($320 for 7 days, is over $45 per day!) I dont mind paying for a good hotel. But I hate shady practices like this.
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Jan 08, 2025
Christmas In the City
We stayed at the Marriott Marquis Times Square from 12/10-15/24. The holiday season of 2024 brought record prices for hotels and MM was part of the inflation. Luckily, four of our five nights were at a group rate. Had we not had that price break we would have stayed home. Tip—book EARLY. The price will not decrease. Otherwise, MM is the perfect place for your NYC stay. We saw five shows in three days and I doubt this would be possible if we’d stayed at another hotel. Our room was spacious and beautiful. We will probably buy a Marriott mattress as the bed was the most comfy ever (& we have different standards of comfort!). We did not pay extra to stay in a room overlooking TS, but Room 1207, overlooking 46th Street, gave us a nice view. Our room had a fridge, sleeper-sofa, and a safe. MM credited overcharges that were not applicable to our group rate so give them a chance to make it right if you find mistakes in your bill. This was one of our best trips and best hotels ever! Thanks, MM (and Happy 35th to us!)!
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Jan 07, 2025
Business travelers beware: this hotel will not honor your confirmed corporate discount
As a frequent business traveler and Marriott Bonvoy Titanium member, I have never been treated as poorly as we were treated at this hotel. We booked directly through the Marriott app using my company’s corporate discount code several weeks in advance and received a confirmation email showing the total price with corporate discount applied. However, when we checked in we were told that they would not accept the corporate discount because my wife arrived to check in before I did. When I arrived, they had already changed our reservation to charge us over $500 more than our original confirmation indicated and they refused to honor the original reservation. I have already called Marriott Titanium support and a ticket is being created to address the issue, but I should not have to go through Marriott corporate just to have a confirmed price honored. Corporate travelers beware — this hotel will not honor your reservation. And before someone replies to this review with the scripted “Dear Valued Guest we sincerely apologize….” response, don’t bother because your hotel could have done the right thing for your customer when we were onsite but you refused to. I will also be reporting this property to my company’s corporate travel department to make sure that it is removed from the list of our approved hotels for travel in NYC.
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Jan 05, 2025Great Times Square Hotel
Wonderful stay! Best location and we had a great view of Times Square. Rooms were clean and spacious. We did dine in both of the restaurants in the hotel, the hostess was kind enough to seat us by the window for the great view and my kids loved it. This is a great Marriott property and worth a try, not a fan of the destination fee but pretty standard for these types of locations.