New York Marriott Marquis

Customer Ratings & Reviews

TripAdvisor Traveler Rating

13851 reviews

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  If looking to be in Times Square, this is a winner

  This is a really nice Marriott property in Times Square. It’s a bit expensive but that’s location-based, I’m sure. Convenient and well-kept.

  Jan 25, 2026
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  Would stay here for location and great breakfast spread at the lounge!

  Marriott platinum elite here. Good breakfast spread at the lounge. Got upgraded to a corner king room suite without a view, I requested to be transferred to a two queen bed facing Times Square and we were transferred to a corner room, that has two queen beds with a sofa, the following day. Considering how busy it was during Thanskgiving week, I think that the staff were very accommodating to grant our approved nightly upgrade ( I used my SNA certificate). Based on previous reviews I’ve read, this hotel does not usually grant SNA upgrades, late check-outs are purely on the discretion of the staff it being a convention center. We were granted a late check-out of 2pm. We watched a couple of musicals during our stay, so location, for this reason is the best!

  Jan 25, 2026
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  More Expensive than necessary, but a good stay

  Marriott Marquis Times Square is a lovely Hotel with many amenities and friendly staff. It's in the heart of Times Square and close to many entertainment outlets. Our stay was very pleasant and enjoyable. Comfortable beds & clean room. Great walk-in shower and as many towels as we needed. Room service was great as well as Housekeeping, with Sabrina making sure I was refunded for drink machine taking my money & provided the drinks. We were on the 25th floor and the noise level was fine. This was my 2nd trip with my daughter-in-law and the last time we were Marriott members. So, I thought we were put in the Broadway facing rooms b/c of this and when booking this time for Dec 15 -18 for her birthday celebration, in order to guarantee we would get the same view, which was phenomenal, I thought I had to pay for the Times Square view option. An expensive incorrect thought on my part! It had us facing the New Years Ball Drop Tower! Not the bustling Broadway view we had last time. Barely could see Broadway. Very disappointing. I was told the Broadway view is where they put everyone. Marriott Marquis shouldn't charge extra for Times Square view if your reservations are NOT during New Years Eve - New Years Day!! Just be informed of this view! I left an expensive water bottle/canister, with water filter, in the room refrigerator and called back within 12 hours to retrieve and it couldn't be found. If you book with an outside agent, you are not entitled to the Marriott points. Why? Marriott gets their money, regardless. I used Priceline because I got a good deal on room and flight. That was an expensive stay, and I could have really racked up points for my son membership. Total $2431 for 3 night's stay not including flight but including resort fee of $134.

  Jan 20, 2026
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  Enjoy NYC

  If you are going to be a tourist in New York City, this is the place to be. Right on Times Square. A couple of block walk to main subway north south line running from Statue of Liberty to Central Park. Walking distance to everything Manhattan. Good restaurants and bars. Fabulous M Club, not cheap but worth the price.

  Jan 14, 2026
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  Once in a lifetime trip!

  We stayed for three nights over the New Year holiday (Dec 30-Jan 2) and had a picture perfect view of Times Square and the ball drop from the 38th floor. Valet, reception, and housekeeping were all extremely hospitable. The location is not only perfect for exploring Times Square, but is also in walking distance to Radio City Music Hall, The Rockefeller Center, 5th Avenue, and many other attractions. The Marquis Theater is located within the hotel and is currently showing Stranger Things. I am very picky when it comes to hotels and hotel rooms, specifically regarding the level of care that is taken for upkeep and I also hold a high standard for cleanliness. Our hotel room was immaculate. We check our bed before settling into any room and our bed was perfect. The bathroom/shower and sitting area were also very clean. It is obvious that there is attention to detail when it comes to cleaning and that this hotel is well-managed and taken care of. The restaurant onsite, The View, had perfect views of the skyline and delicious food. My husband had the ribeye and I had the filet. We also had the crab cake, potatoes, macaroni, and then cheesecake for dessert. The cheesecake was amazing! There was a pianist throughout our meal and the restaurant floor revolved to give us different views of the city as we ate. This hotel more than surpassed my expectations. I thoroughly enjoyed my stay and had zero issues. It is a perfect choice for any tourist/visitor and offers multiple amenities, comforts, and is perfectly festive during the holiday season. I can’t wait to come back!!!!

  Jan 10, 2026