Hotel Promotions

Resort Details

OnSite Dining
  • Bridges Bar
    Tucked away off the lobby, between the elevator banks, Bridges boasts an extensive brown spirit menu and wine list and gives guests the perfect place to relax while overlooking bustling 54th Street.
  • Herb N' Kitchen
    Explore sandwiches, salads, and dishes made with honey from our rooftop hives. The barista zone opens at 5 am for coffee and breakfast to go. The marketplace opens at 6:30 am with hot and cold dishes. Opt for a sit-down breakfast with our brunch buffet from 6:30 – 11 am.
  • Lobby Lounge
    Stop by for small bites and big beverage choices in the heart of our energetic lobby. Our kitchen is open until 10 pm.
OffSite Dining
  • RoomService

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 15038 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Solid Hotel for Families

    This is a solid hotel in a great location! We were able to book spring break week with our Hilton points and I am very happy with our stay. It is a convention hotel and ot was very obvious when we arrived that it was full of business people doing business things. We were one of the few families with young kids staying there, but it didn't affect the way anyone treated us us. It is 3 blocks from Central Park and 1-3 blocks from multiple subway stops. It was a great jumping off point for our sightseeing adventures. The breakfast buffet was fantastic and the staff were great, very friendly and helpful. We stay on the 41st floor and never waited for an elevator despite how busy it was. Drinks at the bar were expensive, but it is NYC so that was not a surprise. The rooms were plenty big for NYC and comfy. All in all, I highly recommend.

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great vacation!

    Anthony Allen, our concierge, went above and beyond to make our weekend vacation memorable! His knowledge and recommendations were superb! The food, entertainment and the people here were top notch and made the experience memorable. We would recommend this place to others! Thanks again Antony!!!

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Front line service experience - Terrance

    A terrific service experience with the front desk, Terrance. After a long, delayed flight, checking in close to midnight (a day after the insurance executive event), Terrance provided an efficient and seamless check-in experience, recommended a few places for a late night bite (Halal guys and couple others), a room upgrade, and a pleasant exchange to prepare me for an early business meeting. It's a difficult job and especially in NYC - Terrance exemplified customer service at its finest. Thanks to management in advance for recognizing him.

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Staying at this place makes me want to avoid ever staying in a Hilton property again!

    This was perhaps among the worst hotel stays I have ever had! This experience makes me want to avoid ever staying in a Hilton property again! I was pressured into attending a Hilton Grand Vacations timeshare sales presentation which, once I was there, seemed impossible to get out of. I told them I wasn't interested in buying a timeshare; it's simply not in my budget and it's not something I am interested in pursuing at this time. And yet they just kept pushing. I understand that they are salespeople who are trying to make a living, but I did NOT appreciate obnoxious comments like "well we're offering you a great deal but I guess it's your choice if you want to throw away your money!" I did NOT appreciate being told that "your salesman has a wife and children to support... don't you care about him? or do you want him to suffer?" I feel truly violated that I was forced to sit there and listen to this, and I was told that "oh no, you can't leave yet... you're committed to a 90-minute presentation!" Apart from the ridiculousness of the sales presentation, I was also placed into an out-of-service room which was partially under construction. The cabinets and closet were partially disassembled, and there were unpainted patches on the walls. I was so tired when I got to my room on the first night, but I called the front desk and explained the situation. They agreed to move me to a new room, as they should have, but it was nearly midnight so I said that I would fall asleep now and move in the morning. I was politely told that yes, that would be fine, and the receptionist thanked me for my flexibility and understanding. Yet half an hour later... well after midnight... there was a vigorous knock at the door from a different staff member who had come to move me to my new room. I explained how I was tired, I was asleep, and that I would move in the morning as agreed. The staff member seemed totally uninformed of what was going on. I was only at this place for two nights, and yet it was miserable. I don't ever want to stay at another Hilton, and NO -- I do NOT want to buy a timeshare with Hilton Grand Vacations. It's a very firm NO from me.

    Mar 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    😎 Recover my iPad and I didn't miss the train

    EXCELLENT!!! I went to the IHS (international healthcare symposium) and from day one it was brutal🤩🤩🤩. Reaching the site and receiving clear directions not to get lost between elevator tracks from the hotel staff was definitely crucial. Rooms are as they look on the internet, spotless and comfortable, heating, beds, pillows, room service 5 stars 🤩 As if that were not enough the security staff is amazing!!! In the eagerness to get out to take the train leave an iPad in the room 😅 and if it wasn’t for Peña and Junaid (the security staff) had not reached to take the train, they recovered the iPad as soon as I told them, effectiveness at 1000% 🔥🔥🔥 They should be employees of the year 🥳🥳 Thank you!!!

    Mar 24, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319