Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9846 reviews
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Apr 03, 2025Viaje en familia
Playa excelente,buenos servicios y personal muy amable y atento como la sra. Rosemary De Jesús que nos ayudó en toda nuestra estancia.
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Apr 03, 2025Un hôtel parfait ! En fait, c'est l'endroit où il vous faut réserver!
Si vous devez réserver un seul endroit à Punta Cana, cet hôtel est un choix incontournable. L'accueil y est chaleureux, l'ambiance conviviale, et l'établissement impeccablement entretenu. La cuisine est un véritable régal, accompagnée de bon vins et de cocktails exquis. Le personnel, toujours souriant et attentionné, contribue grandement à l'expérience exceptionnelle offerte par cet hôtel. Si vous avez la chance de bénéficier des services d'un concierge, je vous recommande vivement Ronny ! Dévoué à votre bien-être, il se distingue par sa gentillesse et son écoute attentive. Toujours disponible, il saura vous fournir des informations précieuses sur l'hôtel et répondre à vos besoins avec professionnalisme. Grâce à Ronny et à toute l'équipe, notre expérience a dépassé toutes nos attentes.
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Apr 03, 2025No chocolate, no ability to dine with family on family side
We returned to this hotel this year and were very disappointed: 1. Chocolate free zone. There were no chocolate deserts this year for the entirety of our 6 day stay. Last year there was plenty. Clearly management value engineered out the chocolate due to cost. Overall, the desert selection was lacking. 2. You can't use the facilities at the family property even though they are not physically separated and no reasonable upcharge / solution was offered to get around this. This created all kinds of drama and stress as half our family was in the family section and the other half was in the adult section. 3. Hokkaido restaurant. This place was my least favorite restaurant and unlike the others you had to pay for it.
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Apr 02, 2025
Relaxing Stay
My wife and I went to Melia Beach Resort with seven friends, we stayed at the Level Garden Suite by Staywell for three nights. The resort is beautiful and very well maintained. All the staff were very friendly, with the exception of the tall bartender at the barefoot bar. We got drinks then got food at the grill 20 feet away and sat at the bar to eat. We were told in a not so friendly way, we could not eat at the bar. There were tables five feet behind us that we were permitted to eat at. The tall bartender made sure to tell us to take our dishes when we were leaving. He ruined that experience. Our concierge's Jorge and Maxwell were great and very helpful with reservations and having a birthday cake ready for my wife at dinner. I enjoyed all of the food and drinks. Our room was beautiful, our room attendant did a very good job. My wife got two massages and said they were excellent, I went in the sauna and the pool at the spa and enjoyed every minute. The spa is very clean and the staff were great. The level roof top bar is amazing, great view with excellent bartenders, well worth the extra cost for Level by itself. The only downside - was an upcharge for Corona - $4.50, upcharge for the hibachi grill, $59 a person. I wish resorts could figure out a way to prevent chair hogs, it was like a game. By 8am all the chairs around the pool were "taken", reserved with a towel and a hat or flip flops. Most of the time it was hours before they showed up to use the chairs. My wife and I both agreed we would come back to Melia in the future and recommend it for those looking for a relaxing vacation.
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Apr 02, 2025
Awesome Getaway
We had a quick 4 day trip that was made easy by our excellent concierge, Eddie. He took care of all the details so we could just relax. The resort is beautiful and clean with a focus on Wellness. Amazing food and cocktails and a fabulous spa experience. We will definitely be back!