Property Information
{{title}}
Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3541 reviews-
Great Value & Experience @ LAX
I have stayed here multiple times over the past few years as I commute to LA. I like this property because the price is reasonable, rooms are nice and clean, and staff are consistently friendly and professional, plus it super close to LAX. My favorite feature is the in house Starbucks. If you place a mobile order from your room, it is ready by the time you step off the elevator. The JW Steakhouse is good for an airport hotel but inconsistent. Its also pricey. I have had both an amazing steak and a mediocre one. Lobby bar is bustling with lots of interesting people. Despite close proximity to LAX rooms are quiet. I will continue staying here.
-
Stay anywhere else.
Hotel is old and very worn out. Not a typical Marriott. My King room was dirty. Horrible linens and old bed. Smelled. Lots of airline crew coming and going. 63 people in line for checkin. 2 people working. Horrible choice for a hotel. Go elsewhere. Never again.
-
Nicest Staff Ever!
We didn't have high expectations being that this due to location (LAX) however those expectations were quickly debunked. Check in was so pleasant, room was updated and clean. We had a patio room with a view of the pool. Since it was cool outside, we didn't use the pool but there were plenty of people enjoying that and the hot tub. Starbucks in the lobby is quick. In the afternoons, the staff puts out a table with brownies and hot cider. It was the perfect pick me up. We had well crafted cocktails at the bar one evening. I can't say enough great things about the staff and cleanliness of this hotel. If you stay here, please ask for Hugo the concierge. We travel extensively and this Marriott knows how to do business.
-
Improve your shuttle
The shuttle service to and from LAX is not good. They don't have enough for such a large hotel. The drivers seem overworked and overwhelmed. Multiple shuttles drove past us both from and to LAX. The shuttles are infrequent. The hotel is fine itself. I like having Starbucks in the lobby. The club lounge is pleasant with a nice breakfast.
-
Great Airport Hotel
Great Airport hotel. Stayed here last year and again last night, very consistent. Bed comfortable, room clean, no surprises. Flew in from East Coast at midnight. Shuttle driver was outstanding and even at midnight, they are running multiple shuttles and there is even a tracker app to get an idea where they are arriving - short wait. As Lifetime Platinum, we were upgraded to a suite. The M Club; executive lounge is open 24 hours for very small snacks, and serve a great breakfast from 6:00 - 9:30 am. Sam at the lounge was wonderful. Landing jet lagged late at night is not pleasant, but we know that we have a good place to end up. Thanks Marriott.