Resort Details
- Café BodegaFeaturing the freshest and finest ingredients available, Café Bodega is the perfect spot for healthful snacks and to-go goods on your way to Orlando's theme parks or on-site activities. Location: JW Marriott, lobby level.
- Citron, An American BrasserieStart your mornings with a visit to Citron, An American Brasserie restaurant in Orlando, FL. Enjoy hearty American classics as well as fresh-baked pastries. Location: JW Marriott, ground level.
- EvrBarOverlooking the resort's scenic gardens and lakes, the newly refurbished, elegant lobby lounge serves light bites, crafted cocktails, beer, and wine. Location: JW Marriott, lobby level.
- Knife BurgerEnjoy burgers and shakes from MICHELIN award-winning Chef John Tesar along with all of your favorite poolside delights at this Orlando family restaurant. Location: JW Marriott, pool area.
- PrimoLed by award-winning chef Melissa Kelly, our Italian restaurant in Orlando serves authentic Italian cuisine, using organic produce and a carefully crafted wine list. Awarded a MICHELIN Recommendation in 2022 and 2023. Location: JW Marriott, lobby level.
- Starbucks®Visit this Seattle staple for specialty handcrafted coffee beverages, soft drinks, breakfast and lunch sandwiches, snacks and pastries in a cozy modern coffee house setting. Location: JW Marriott, lobby level.
- Whisper Creek Farm: The KitchenExperience true farm-to-table dining at Whisper Creek Farm: The Kitchen, with locally inspired fare from nearby Florida farms alongside a crafted beverage menu in Orlando at this family restaurant. Location: JW Marriott, lobby level.
- 24-hour front desk
- Accessible facilities
- Accessible parking†
- ATM/Cash machine†
- Beauty shop/salon†
- Boarding pass print-out available
- Bookstore,Offsite†
- Business center†
- Business services†
- Car rental desk†
- 24-hour front desk
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking†
- ATM/Cash machine†
- Beauty shop/salon†
- Boarding pass print-out available
- Bookstore, Offsite†
- Business center†
- Business services†
- Car rental desk†
- Check cashing policy
- Child programs†
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- Coffee shop†
- Complimentary in-room coffee or tea
- Complimentary shoeshine
- Concierge desk
- Direct dial telephone
- Drugstore/pharmacy, Offsite
- Dry cleaning†
- Efolio available to company
- Elevators
- Exercise gym
- Express check-in
- Express check-out
- Florist
- Food and beverage outlets†
- Front desk
- Game room
- Gift/News stand†
- Golf†
- Hair dryer
- Hairdresser/barber†
- Health club
- High speed wireless†
- Ice machine
- Individual Efolio available
- Interior corridors
- Ironing board
- Jogging track
- Laundry/Valet service†
- Limousine service
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking†
- Non-smoking rooms available
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Sauna
- U.S. Fire Safety compliant
- Spa†
- Steam bath
- Tennis court
- Translation services†
- Travel agency†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Vending machines†
- Video checkout
- Video games†
- Video review billing
- Wakeup service
- Whirlpool†
- Wireless internet connection in public areas
- Business Center†
- Copier
- Ethernet Connectivity†
- Fax Machine
- Full Business Center
- Meeting Facilities
- Network/Internet Printing Available
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Bike trail †
- Children's program, onsite †
- Fitness center on-site †
- Fly fishing †
- Golf †
- Gym †
- Health club †
- Jogging trail †
- Kayaking †
- Outdoor pool †
- Pool †
- Sauna †
- Spa †
- Table tennis †
- Tennis court †
- Volleyball †
- Whirlpool †
- Beach †
- Bowling alley †
- Hiking trail †
- Horseback riding †
- Mountain biking trail †
- Putt putt golf †
- Bob Carr Performing Arts Centre
- Orange County Convention Center
- Wet N' Wild
- Shopping - Premium Outlets, Florida Mall, Mall of
- Discovery Cove
- Universal Studios Orlando
- Disney's EPCOT
- SeaWorld Adventure Park
- Universal's City Walk
- Disney's Magic Kingdom
- Disney's Hollywood Studios
- Disney's Animal Kingdom
- Orlando Museum of Art
- Universal's Epic Universe
- Walt Disney World Resort
- Kia Center
- Citrus Bowl
- Discovery Cove
- Downtown Orlando
- Historic Winter Park
- Kennedy Space Center
- The Mall at Millenia
- Millenia Gallery
- NBA - Orlando Magic
- SeaWorld Adventure Park
- Universal Orlando Resort
- Aquatica
- Disney's Animal Kingdom
- Universal Studios Florida
- Epcot
- Disney Springs
- Universal's Islands of Adventure
- Magic Kingdom Park
- Universal's CityWalk
- NBA - Orlando Magic
- Orlando City Center
- Orlando
- Kennedy Space Center Discovery Tour
- Helicopter Night Tour
- Everglades and Miami Adventure
- Discover Orlando City Tour
- Grayline Sightseeing Orlando
- Kia Center
- Citrus Bowl
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Dec 20, 2025
Parking jokes
We came to join friends for breakfast at Citron. We parked Self Parking and joined our friends. As we left breakfast we asked for validation of the parking as our friends parked Valet and got a sticker and we were told we didn’t need one. As we were leaving we spoke to the Bell Desk and they said they couldn’t help and to speak to the Valet Team. The Valet Team could not help and sent us to the Check In Desk who also could not help. He spoke to a Manager who explained that they couldn’t help and that Self Parking did not qualify for Validation but Valet did. Hilarious! He told us to go to the restaurant and so we stood there for 15 minutes trying to get a validation. The point here is that none of your staff know what they are talking about and just pass you on to others. I am embarrassed for you.
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Dec 14, 2025
Great JWM
Great hotel…this is one of the top JWM in terms of hotel and service…..outstanding property, pool, etc….great view of course, connected to Ritz…. Only negative is the Cristano restaurant is very slow…and the bar service is infuriating…the bartenders are unable to multi-task and will ignore you….odd for such a great place.
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Dec 14, 2025
Exceptional Birthday Weekend Getaway!
My parents and I stayed at the JW Marriott Orlando, Grande Lakes from December 13-14, 2025, to celebrate my birthday weekend, and it was truly an unforgettable experience. From the moment we arrived, the service was outstanding—special shoutout to Ryan at the front desk, who went above and beyond to make us feel welcomed and ensured everything was perfect for our special occasion. His friendly demeanor and attention to detail truly set the tone for an awesome stay. We really appreciated that he gave us the 4 PM late check out and the complementary breakfast because of my dad‘s platinum status since the reservation was under my mom‘s gold elite status, which didn’t include this. We were booked in room 20027, a comfortable 2 queen room with a stunning lakefront view that provided serene vistas of the beautiful Grande Lakes property. The room was spacious, impeccably clean, and equipped with all the luxurious amenities we’ve come to expect from JW Marriott. The resort itself is a tranquil oasis—beautifully landscaped grounds, fantastic pools (including the lazy river), and easy access to dining and activities. Everything about our short stay was relaxing and rejuvenating. We truly love this hotel and can’t recommend it highly enough. We’ll definitely be back in the near future—thank you for making my birthday weekend so memorable!
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Dec 06, 2025
Nice attractive property with great service and a friendly atmosphere
Service is as good as I remember. Alexis at front desk comes to mind, but all of the staff is great. While we have no interest in ownership, James was fun. Still wish they would lose the Starbucks coffee, but I brought my own. Should I have to do that? Of course not. The local brew cappuccino was good at breakfast.. I think the beds were redone. I prefer a softer bed, but these were….adequate…not what I would want but adequate, barely. The staff and food at The Kitchen were great…thanks, Sydney. As usual the hotel was buzzing with business gatherings. That seems to be its bread and butter. One upside of that is more space at the pools. We would stay here again.
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Nov 17, 2025
Amazing Stay With Outstanding Service!
We had the best time staying here. The room was spotless, and my kids absolutely loved the water obstacle area. When my daughter got cold, an employee named Enzo noticed right away and brought her two towels without us even asking. Such a thoughtful and caring gesture! We also tried the Wagyu sliders at the lobby bar, and they were honestly some of the best sliders I’ve ever had. Highly recommend this property for families and anyone looking for great service and great food!
- AdvisoryA mandatory Resort fee of $48 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $32 (plus tax) and/or a self parking fee of $25 (plus tax) per room, per day, per vehicle will be charged and collected by the hotel at check-in. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum mandatory hotel-imposed fee of $55.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 13
- Pet Policy : Pets Allowed: USD 250.00 non-refundable cleaning fee Per Stay; maximum of 2 pets allowed; maximum weight per pet is 40.0 pounds