Hotel Promotions

Resort Details

OnSite Dining
  • Caf? Bodega
    Featuring the freshest and finest ingredients available, Caf? Bodega is the perfect spot for healthful snacks and to-go goods on your way to Orlando's theme parks or on-site activities. Location: JW Marriott, lobby level.
  • Citron, An American Brasserie
    Start your mornings in Orlando with a visit to Citron, An American Brasserie, serving hearty American classics as well as fresh-baked pastries. Location: JW Marriott, ground level.
  • Knife Burger
    Enjoy burgers and shakes from MICHELIN award-winning Chef John Tesar along with all of your favorite pool side delights at this Orlando restaurant. Location: JW Marriott, pool area.
  • Primo
    Led by award-winning chef Melissa Kelly, our Italian restaurant in Orlando serves authentic Italian cuisine, using organic produce and a carefully crafted wine list. Awarded a MICHELIN Recommendation in 2022 and 2023. Location: JW Marriott, lobby level.
  • Starbucks?
    Visit this Seattle staple anytime at our Grande Lakes resort for specialty handcrafted coffee beverages, soft drinks, breakfast and lunch sandwiches, snacks and pastries in a cozy modern coffee house setting. Location: JW Marriott, lobby level.
  • Whisper Creek Farm: The Kitchen
    Experience true farm-to-table dining at Whisper Creek Farm: The Kitchen, with locally inspired fare from nearby Florida farms alongside a crafted beverage menu at this restaurant in Orlando, Florida. Location: JW Marriott, lobby level.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4066 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Stay During Conference

    We stayed during a conference and will be back! The facilities are very well kept and rooms are spacious. Easy walking distance to the conference rooms as well as to the sister hotel, Ritz-Carlson. Enjoyed the pool area and walking paths. Service and seeing all the smiling faces made the stay perfect!

    Feb 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good alternative to expensive Disney properties

    We spent 5 nights at the JW in October. It is a good hotel and significantly better priced than Disney properties we have stayed in. Check-in: We arrived later in the evening and go into our rooms quickly. Staff: Most of the staff were pretty good. The pool service was definitely slow and not the best. Rooms: The rooms are average but nice. We had 4 rooms and 1 of them did smell musty and stale, but they moved us right away to another one down the hall. Location: It is 20 minutes or so from Magic Kingdom, Epcot, etc. but it is worth the drive given the money saved staying here. Spa/Gym: They have both but we didn't visit either on our trip. Food/Room Service: Breakfast in the room was tasty. We ate downstairs at Primo twice. It is Italian and was quite good. We didn't get to try any others in the hotel. Overall, we enjoyed our stay and will return.

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful New Year’s staycation

    First time at this property and we thoroughly enjoyed it. The hotel is gorgeous and in pristine condition. We loved the lazy river and the slides. The food at Knife and spoon was very good as well. Get the Nachos 🤤. However, we were very disappointed with Citron and Primo. We had high expectations for both but felt the food was mediocre and highly overpriced. The hotel does offer shuttles to the parks that need to be pre poked but note that there are only a couple of times to choose from. An Uber will cost $25-30 each way. I would not stay here if the purpose of the trip was going to the parks. Also as other have noted, the resort fee is high. At $55 a day you better take advantage of all it has to offer. The hotel was the destination so we mostly just hang by the pool. The NYE fireworks were amazing!! Last but not least, I have to praise the staff who was phenomenal! Matt at the lobby bar is a true gem. The bartenders and wait staff by the pool also fabulous. We would definitely come back.

    Jan 03, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Everyone should put this property on their go to list!

    Beautiful resort property. We just spent 3 nights at the property which we visit for new years each year. Andrea at the front desk was kind and courteous and upgraded our room as platinum members . Andrea was a true pleasure and professional and gracious. Umberto was also terrific as our bellman. We throughly enjoyed the whole property and breakfasts were beyond wonderful. Simply deducting one star as citron unlike previous years had absolutely no decorations or balloons for New Year’s Eve. People all dressed up in the room the same as it is for breakfast seems a little lacking as a long term Marriott shareholder. Also on new years the holiday village had half of the fronts empty and the tattinger champagne airstream closed so no one could buy the champagne on new years. Do not understand that as a guest or shareholder. The rest of our stay, the facility , the other restaurants and the staff are 6 stars. Sorry for the constructive criticism but I hope it helps for next year. Always recommend this incredible property!

    Jan 01, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Beautiful resort and attentive staff

    The facilities, staff, food, and atmosphere of the JW Marriott Grande Lakes are one of a kind. The pool area, kids activities, and surrounding grounds are top notch. The food at all the restaurants including the pool area food, are delicious and worth the money. The free breakfast for titanium members was one of the best we’ve ever had! The staff is friendly and accommodating. The spa is relaxing and serene. Despite how busy the hotel was, everything ran smoothly. The only reason I am not giving 5 stars is due to the room. We were “upgraded” to a seemingly gorgeous, huge, 1 bedroom suite. The aesthetics of the suite were masking the problems which came to light the first night - loud, random noises all night long. The noises were: moving and banging above, popping noises from 10pm on, vibrations from the floor to the bed all night, loud generator type noise sporadically, and a whistling noise from the air conditioner (we kept it off the entire trip). We did move rooms but be leery if you’re “upgraded” to suite 3058 and refuse the upgrade if noises will disrupt your sleep.

    Dec 31, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319