Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Marissa is amazing!
Marissa at the pool bar was amazing and a fantastic server! She went out of her way to find us the next morning to bring us bloody Mary’s. Very friendly and attentive! She made sure our drinks were always full and we had everything we needed! Highly recommend you find her and treat her as well as she will treat you!
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Rest and Relaxation
We rented a Cabana through resort pass and it was wonderful. The staff were extremely attentive, and the experience itself was exemplary. Anything we need, our sever Marssia was able to accommodate above and beyond. She was extremely helpful, so kind, gracious, and we would love to come back just for her service alone. The adult pool was calm and inviting, the staff for the cabana made us feel so at home, it was lovely. I would definitely return here at the JW.
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Turned a stressful situation into an amazing one! Asia = MVP
What an amazing stay. Not only is the physical location, building, rooms, etc. all clean, beautifully decorated, and curated, the staff is amazing as well. All the staff members are happy, smiling, going the extra mile, and just wonderful overall. You can tell they love being part of the JW in Bonnet Creek. I want to give a special shout out to the lady at front desk, Asia, who is just stellar. Although I was early in checking in and room type wasn't available yet, she accommodated me and made sure it was communicated to the morning crew. Having been to other Marriott properties, even as a Titanium Elite, I thought I was going to experience hiccups transitioning to my intended room but it was superbly smooth. Asia and her team made everything easy and seamless. They turned a stressful situation into an amazing one. I really can't thank them enough - they have made me into a loyal customer :)
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The Best Bartender
If you are looking for a amazing hotel weather it’s a family or business getaway I highly recommend the JW Bonnet Creek Orlando. They have the BEST bartender there at Sear and Sea her name is Samantha !! We have been staying there for a fears now. I always make sure to stop by the bar to see her and have a few drinks and sometimes dinner. She always remembers who we are even if it’s been months. Her drinks are AMAZING and she is super friendly. Not only is she great to us but to our kids too super friendly ! I highly recommend you go sit at the bar and have drinks and dinner with her 😉
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Best JW in the country
Ok first need to start with this … I have stayed at almost all the JWs in the country and the Bonnet Creek location is by far the best in the country. Two favorite things about this location … the lobby bar and the Spa. When you go, ask for Sam at the lobby bar. She’s incredible and knows how to make the best old fashion. You will not be disappointed. The Spa is incredible, there’s a lovely gal with an Irish accent that works at the Spa and she makes the best recommendations for services and products. I will be back in 2 weeks! Thank you so much for always making us feel so welcomed!