JW Marriott Los Angeles L.A. LIVE

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2759 reviews

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  Great Experience

  It's not very often that I do a hotel review. I travel for business and stay in so many hotels that I only really notice if they are particularly good or bad. This one is the former. My biggest complaint with large hotels that host conferences is that they always seem unprepared. Not enough check in help at late hours. Not enough bartenders when the meetings let out. Not here. In spite of two conferences taking place on premises there was never a line to check in. The bar was well staffed and no one stood around waiting for service. The entire staff was friendly and helpful. The cleanliness and atmosphere is first rate, as you would expect from a JW. I will certainly make this my go to when in the area.

  Jan 13, 2026
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  OK Hotel

  I stayed here for 7 nights from the 16th of December. I could consider stayingn here again if I'm in LA, but I would have to weigh my options. One key thing to note about this hotel especially if you have a higher mmebership with Mariott, they don't have a working Mariott lounge like some of the other hotels, they have something but ot's not much really. The rooms are okay, for a work trip this hotel is fine, but not sure for a holiday. However, I want to say thank you to one of the managers JP, who looked after me and listened to whatever concerns I heard and sought to address them. If I ever stay here again, it would be because I know they have a good manager. Daniel O

  Jan 10, 2026
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  Disappointed

  Our room had lights on the window from a ad board but bc some of the lights were broken they would strobe like I was in a club all night!! It was hard for my mom, son and I to sleep. I told the front desk more of an fyi as we were there for sports tournament and didn’t have time to move rooms. I thought at the very least she would comp parking or credit me in some way as I was extremely nice about it. Nothing!! Still had to pay $66 a day as Gold almost platinum member. Oh and we never had our room serviced once even after asking. I had to call for them to bring more toilet paper. Disappointed!!

  Dec 22, 2025
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  Terrible surcharge of $45/day and dated facility

  This is our second time staying at this facility. Frankly, for a 5* hotel class, this facility is quite dated. The room is quite dated and average at best. The location - while next to Crypto area but walking toward the east side of the facility, you will run into homeless people and feces all over the street. The executive lounge closes on both Monday and Tuesday. On Sunday, only breakfast is available. They charged you a facility fee of $45/day and none of the "benefits" was used by us - and likely by many of the people who stay there - like bowling! The only positive is the staff's attention. The staff member @ the BonVoy desk is superb (Christy?). She made the stay more tolerable

  Nov 12, 2025
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  Another great stay

  I stay here every couple of years. The location can not be beat IF you want to be downtown, which is probably only for a couple of reasons. I was at the Lakers game. The complex has plenty of restaurants and bars and is just steps from the Arena. Rooms are well kept, though starting to show just a bit of wear. Slept well. Nice staff.

  Oct 25, 2025