Hotel Promotions

Resort Details

OnSite Dining
  • Aquifer65 & The JW Sushi Bar
    Aquifer65 and The Sushi Bar welcome restaurant patrons daily with delectable small plates of tantalizing Japanese fare, as well as tempting craft cocktails. The Sushi Bar is open daily 4:00pm to 10:00pm.
  • Blue Star Lounge
    Enjoy California bar bites and cocktails at Blue Star Lounge. This lively lounge bar in Palm Desert is open for lunch and dinner featuring a charming outdoor patio with fire pits. Live entertainment Fridays & Saturdays.
  • Fisherman's Landing
    Indulge in freshly-caught seafood and local produce at the award-winning Fisherman's Landing. Enjoy a delicious array of decadent desserts at this Palm Desert restaurant.
  • In-Room Dining
    Enjoy classic American comfort food without leaving your room. Our In-Room Dining menu offers a variety of breakfast, lunch, and dinner options from our Palm Springs restaurants.
  • Mikado Japanese Steakhouse
    Step into Mikado Japanese Steakhouse and experience authentic cuisine in a sophisticated setting. At this Japanese restaurant in Palm Desert, every morsel is memorable and prepared with fresh, locally grown ingredients.
  • Oasis Poolside Bar & Grille
    Casual American cuisine served for lunchtime dining at Oasis Poolside Bar & Grille. Enjoy refreshing beverages and appetizing cuisine poolside daily.
  • Rockwood Grill
    Savor innovative cuisine made from the freshest local ingredients at the Rockwood Grill. This popular Palm Springs restaurant offers amazing water views from its patio, serving breakfast, lunch or dinner.
  • Spa Bistro
    The Spa Bistro features delicious, healthy cuisine, including salads, smoothies, sandwiches and sushi, as well as tempting offerings of champagne and wine to toast to a beautiful day in Palm Desert. Savor every bite and sip inside or beside the spa pool.
  • Starbucks?
    Begin your day with a selection of rich coffees and delectable pastries at our Starbucks? located in our main lobby. It's a great spot to refuel with freshly made sandwiches and snacks before heading into meetings or out to explore Palm Desert.
  • T&T Innovation Kitchen - Private Events Only
    Come into ?T&T? Time & Temperature Innovation Kitchen for an ever-changing five-course tasting menu designed by our restaurant chefs, who mix and mingle offering their insights on each course. Available for private events only.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3039 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    JW Marriott Desert Springs, Palm Desert and Marriott excellence

    The JW Marriott Desert Springs Resort and Spa is as desirable of a vacation destination, today, as it was when it opened (and we stayed there) in February 1987. I’d struggle to think of a year, between 1987, and today, that we missed a vacation at the JW Marriott Desert Springs Resort and Spa. The resort is beautiful, with just about every amenity that you might want (except for the ocean, but, there is plenty of water, with lakes and lagoons). It is well maintained, immaculate, and largely modern. Some aspects of the resort appear dated, worn, and not capitalized. The staff are amongst the greatest asset of the JW Marriott Desert Springs Resort and Spa; they are warm, welcoming, professional, and efficient; many are very long time, career, Marriott Associates. The rooms are nice, updated, and immaculate, with the need for some modern features. The spa, pools, and golf are superb. There are a number of restaurants, although some of our favorite restaurants from years gone by, are long gone, like Ristorante Tuscany. The quality of the food that we ate was exceptional, albeit expensive, by resort standards (e.g. breakfast buffet = $40.00, a hamburger = $24.00). The JW Marriott Desert Springs has periods where it is a convention machine (no negative connotations, here), and the hotel appears to do an exceptional job managing large groups and meetings. While we were guests of the JW Marriott Desert Springs, a luxury real estate company, “The Agency” held a large meeting (one with a LOT of attendees) at the resort; the JW Marriott Desert Springs appeared to do an exceptional job hosting that meeting; we saw meetings and events, indoors and outdoors, many that we wanted to crash (but, doing that is not consistent with our personal values), the outdoor receptions looked exceptional, the attendees appeared to be having a great time, and we were told by a few attendees that the food and hospitality were exceptional. I will say this about “The Agency” attendees, we met a number of them at the pool, and they were kind, friendly, professional, and fun to be around. If I were to reflect on one single exceptional attribute of the JW Marriott Desert Springs Resort and Spa, of the many attributes of the JW Marriott Desert Springs, I’d say, with unwavering confidence, that it is the resort's current General Manager. This is a man/role who really is the equivalent of the Mayor of a city; there are a lot of moving parts and people at the JW Marriott Desert Springs, and those parts and people, are as precise as a finely tuned Swiss clock. Further, the General Manager is a hands-on, in the trenches, General Manager, who we’ve seen in just about every nook and cranny of the resort; I’d find it hard to believe that he ever sits behind his desk, he appears to manage the resort on his two feet, with cellphone in hand, monitoring the experience of his guests, and staying in close contact with his employees. I know a lot of Marriott General Managers, this GM is absolutely exceptional. Our vacations at the JW Marriott Desert Springs Resort and Spa are relaxing and flawless. We look forward to returning, next year. Regarding the birds in the Aviary, which several other TripAdvisor reviewers have commented about, I wish the leadership/owners of the JW Marriott Desert Springs would relocate the birds, throughout the lobby, as was previously the case. In that era, the birds had a lot of human interaction, they brought unlimited smiles to adult and children guests, and the birds were not cooped up in that Aviary. It seems clear to me, that the JW can do better by the birds, and bring them back to civilization; they previously were a hit, when they were in the lobby. I wish the JW would reopen the Springs Pool, which is closed, and seems to be a long-ago byproduct of the Covid 19 Pandemic, and reduced staffing, and brings the birds back into the lobby. The birds are missed in the lobby.

    Apr 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous Hotel

    I stayed here for a business trip and it was fabulous. The rooms are HUGE! Really comfortable beds and the rooms have everything you need. The bathroom is fabulous with a separate shower and bath. The balcony on the pool side has amazing views of the property and the mountains. There are lots of places to eat and drink and the staff are all really helpful. The gym and fitness area is huge and there is loads of equipment. The bar was not open at the pool when I was there but it was no big deal. The staff were all really helpful and welcoming.

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Very disappointing

    This hotel is not up to JW standards. We visit a lot of JWs and this one is definitely lacking. We stayed in a king suite for 7 nights and were so disappointed. The rooms are so outdated, quite literally falling apart. The minute we walked in our room we noticed one of the dresser drawers was ajar. We tried to shut it and realized there were dirty clothes and garbage stuck in it. There were also long, black hairs all over the room. When we opened one of the sliding glass doors, the handle fell off and laid on the floor the rest of our stay, completely ignored by housekeeping. Our room was near the ballroom, and music from events was so loud and lasted until midnight. There was also a wedding party staying across the hall from us who had an after party from 1-3 am. We tried calling security because of the noise and they did nothing. Half the chairs at the main pool are “reserved”, you have to pay for them. We did end up reserving chairs because we did not want to deal with the stress and hassle of trying to get down to the pool early. Service at the pool is very slow, even in reserved chairs. Even the pool bars open at 10, chair service never started before 11. The hotel offers a lot of amenities, but the are very limited times and close early. I will say the boats are fun and Mikado, the Japanese steakhouse, was fantastic.

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Do not believe the negative reviews! This resort is fabulous!

    Do not believe the negative reviews about this resort! I read some reviews on TripAdvisor just before we left and I was very worried. They are absolutely not true. This resort is fabulous! We left without a single complaint. The resort is beautiful, it is clean, the rooms are modern and updated and the bed is so comfortable. We stayed in a basic king room. The staff is friendly and helpful and there is so much to do! We played mini golf, Pickleball, tennis, rode bikes, went to the driving range and had a wonderful round of golf with friends. Our favourite place to eat was the lounge/sushi bar in the lobby. That was so much fun and has such a great vibe and beautiful views. We would 100% recommend this resort to friends and can't wait to go back. Enjoy your stay!

    Mar 24, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    A very pleasant first visit... excellent Tennis Club and Spa

    Our family had a pleasant first stay at JW Marriott Desert Springs Resort & Spa during the Indian Wells Tournament Championship weekend. We chose this hotel last minute due to its proximity to the stadium and tennis club reviews. While the price was high, it was expected for a busy weekend. Our room in Springs Tower was a long walk from the parking lot, but it was quiet and in good condition. We didn’t have enough time to fully enjoy the resort but look forward to returning to try golf, mini golf, more tennis, pickleball, and the spa, which was among the best I’ve visited internationally. Highlights: - Friendly and helpful staff - Free self-parking - Beautiful lobby and comfortable beds - Convenient Starbucks with ample seating - Excellent Tennis Club facilities (special mention to director Jim and coach Tim Gottesman) - Fun arcade for kids Downsides: - Early closing times for Starbucks, the pool bar/grill, and the arcade - A large conference disrupted the resort’s atmosphere - Unfriendly check-out experience We’ll definitely return but will check for major conferences beforehand to avoid disruptions.

    Mar 22, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319