Experience the beauty of the desert at JW Marriott Desert Springs Resort & Spa. This luxury resort features personalized service, versatile venues, magnificent mountain and lake views, and family-friendly amenities. From the moment you arrive on the lush resort grounds, you will feel a sense of relaxation. Bask in our modern hotel rooms and suites with private balconies, and indulgent bathrooms with marble tile and lush bedding. Take a dip in one of the pools, and test your swing on our scenic, championship golf courses or our world-renowned tennis and pickleball courts. Rejuvenate yourself at the day spa featuring a Wellness Lounge and satisfy your cravings at one of our signature restaurants. From unforgettable weddings to innovative corporate seminars, our resort in Palm Springs, CA, offers more than 234,000 sq. ft. of indoor and outdoor event spaces. The resort is minutes from Acrisure Arena, The Living Desert Zoo & Garden, the Coachella Valley Music & Arts Festival, and the Indian Wells Tennis Garden.

Property Information

Year Built: 1987
Last Renovation: 2020
Floors: 8
Nonsmoking rooms: 884
Suites: 101
Total rooms: 783
Total rooms and suites: 884

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $45 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: 38.00 (plus TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory A minimum valet parking fee of $29 (plus tax) per room per day for valet parking will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum self-parking fee of $21 (plus tax) per room per day for valet parking will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $38 (Plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what's included in the mandatory fee please see the hotel.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 13
Pet Policy Pets Allowed: USD 150.00 non-refundable cleaning fee Per Stay; maximum of 2 pets allowed; maximum weight per pet is 50.0 pounds

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3011 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great destination, service could be better

    Went for a conference and had mixed feelings. The resort is beautiful. Lots of areas for walking and most areas were immaculate. The grounds seemed to be worked on at all times. A walk around the property block was about 3 miles and many beautiful sights. Parking was convenient and FREE. The ball staff helped with our bags and we checked in an reviewed our e-mail. The desk clerk updated our information and pointed to where our room was. We walked to our room and returned in half an hour to find our bags still waiting to be delivered. Apparently there was a miscommunication between the staff. We walked our bags to our room. The room was spacious. The room attendant we had for multiple days did a nice job of cleaning. We had one day in the middle of our staff where we never got service. The pool area is wonderful and the staff very friendly. The bar area dominates the lobby area. Wonderful place for meeting and/or watching sports. The bar staff was very attentive whenever we were there. The conference area is expansive and was used for several events. The staff was always helpful. There are many shops on property and a strip mall conveniently across the street. At check-out, we asked for the receipt to be e-mailed and found the address had not been updated.

    Dec 06, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Dirty Pools

    The adult pool was closed with not signs or notification at check in. The main pools were dirty with cloudy water and trash, plastic and good in the pool each day. Was a sharp edged coffee table in room that cut my husband. The only thing the resort did right was remove the table immediately. I paid more because I wanted a good experience. I emailed the resort and got "No Reply or Call." I guess I will have to wait for that good experience...:(

    Nov 04, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Nice hotel.

    The hotel it’s very nice, service was good, the hotel is well kept. The room we stayed in need it a little more cleaning, we could see dust on the tables and the sofa definitely needed to be washed!! The bed it’s ok. The pillows are way too soft, if you like soft pillows you will love them. Even sleeping with 2 pillows your head totally sinks in the pillow!! Next time I will bring my own pillows. lol The hotel was having a seminar when we there and the hotel was sooo busy. At night time the bar was so crowded and noisy till 12am, making it hard to fall asleep since our room was straight out to the bar. Over all we had a good stay and we will be back. I will just request a room far from the bar. This will be our staycation when we want to get away.

    Oct 25, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    some of the staff are great

    Our kids loved the JW Entertainment Zone at the property. It had a ton of options for both games to play and prizes to redeem the virtual tickets won. If you call valet before leaving your room to leave the property, they will have your vehicle ready for you once you reach their area. The sushi bar was amazing and promptly served our order. I ended up waiting on the lobby with our kids for the to-go order and each time they kindly walked it over to me in their own volition. The hot water for the shower takes well over 10 minutes to help make showering bearable with a decent water temperature. Once the water was hot it didn’t last very long. It was very difficult to retrieve and replace the ironing board in the clothing closet because there wasn’t enough room put between the ironing board holder and the clothing rack. We almost had to break the holder to properly store the ironing board. The half basketball court has one net with one small light and no seating for me to easily watch my son with proper lighting. We did appreciate being able to borrow basketballs from the front desk. Inside the hotel, the temperature is kept too cold throughout the building. Having the cold air (on what seems like high) pumping onto you no matter where you sit was uncomfortable. Housekeeping doesn’t replenish the number of towel sets for the number of guests staying in the room (we had to keep calling the front desk daily for the correct number of towel sets to accommodate our family). The second day we were at the hotel they decided to paint outside of the elevator bank on the 5th floor with no warning signage and my skirt was destroyed with their paint. When we called the front desk they told us “okay” with no resolution or acknowledgment of the problem. The ladies at the boat ride in the lobby would not allow us to pay to ride the boat due to the weather with no rain in the forecast.

    Oct 23, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Hotel

    Amazing. The team made my 8 year olds vacation a dream come true. We love the hotel. Definitely recommend. We enjoyed the pool, arcade, flamingos, and boat ride. This hotel is a quick drive from the Palm Springs hotel. Thanks again JW Marriott!!

    Oct 16, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319