Resort Details
- El FogonAn international A la carte restaurant serving a wide selection of breakfast, lunch and dinner dishes, ranging from fruits and vegetables to all types of meat, fish and shellfish dishes, tasty desserts and sweet or savory breakfasts. Book your table for dinner.
- El Rancho Steak HouseA la carte specialty restaurant serving dinner only.
- El TapatioA la carte dining. Dinner menus packed with the culinary delights of Mexico offering maximum quality and flavor. Reservations required.
- Grill and Snack BarCasual poolside restaurant offering lunch, snacks, and grilled items during the day.
- L’Etoile RestaurantA la carte dining, offering French specialties for dinner only.
- La MarinaSeafood specialty dining serving dinner only.
- La PagodaThe very best in international cuisine awaits you in our a la carte restaurant serving breakfast and lunch. Here you will find a huge range of tempting fruits and vegetables, as well as meat and seafood dishes and a selection of tempting desserts.
- Various Lounges/Bars- Las Rocas
- Bar Theatre
- Las Olas - Pool bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Sauna
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's pool
New Aqua Park for families:
Presenting the new and spectacular 34,000 sq. foot Aquapark at the Iberostar Selection Paraiso Maya and Selection Paraiso Lindo in the Riviera Maya, Mexico.With 7 waterslides that stretch over 190 feet in length, this is the perfect addition to this family-friendly, beachfront resort. While parents lounge poolside with a drink in hand, kids have a chance to let out their energy in the new 30 foot tall water slides, coupled with a pirate ship (for 6 to 12 yrs old) pool and beach area for the next play adventure
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-site
- Golf †
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving centre, run by DRESSEL DIVERS INTERNATIONAL. This centre organises numerous boat trips and scuba diving and snorkelling excursions, as well as diving lessons.
- Non-Motorized Water SportsKayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinic
Snorkeling
Other activities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Cycling
Billiards
Bocce
Football
Gymnastics
Table tennis - PoolThere are 9 pools on-site including 3 lake pools, an activity pool, 2 private pools, a lazy river, a kids splash park and the only wave pool in Riviera Maya. This property has swim-up bars.
- Sauna
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis courtThere are 3 tennis courts on-site.
- On-site Entertainment
Live nightly shows in theater, disco, casino
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8714 reviews
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Dec 01, 2025Excellent experience for all ages!
Stayed one week with adult family group of 7. Our experience from start to finish was excellent! We were picked up on time at the airport and our check in process at the resort was very fast. We have stayed at many all-inclusive resorts in the Caribbean; including a few in Mexico and this was the best resort of all and definitely the cleanest with the most activities. It's a very large resort, so if you prefer a more intimate property, this may not be for you. Although the resort was nearly fully booked, it never felt crowded. Plenty of seating at the restaurants and we never waited very long for drinks at any of the bars. Food was good at the buffets and the specialty restaurants were very good. Pool and beach were amazing! We also did some scuba diving and a catamaran excursion with Dressel Divers, the on-property water sports company; which was excellent. Perhaps the most important aspect was how friendly and attentive the staff were! I could go on and on about how great our stay was. You can't go wrong with this resort and although we did not have young kids with us, the resort definitely caters to families with kids of all ages.
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Dec 01, 2025
November trip
I went for the ocean and the ocean was beautiful. It's a lovely beach. It was so nice to see the mangroves and walk down the mangrove paths. They do a great job with the buffet and put a giant effort into all the restaurants which are decorated beautifully. (I would say the food was pretty good at the restaurants and especially gpod at Olivetti.) The suites are really spacious. All the staff was great, and in particular we really loved Carlos and Fernanda, the concierges of bldg 62. Fabiola at the Star Cafe was amazing and I loved going there every morning for tea.
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Nov 30, 2025Great but terrible as well
I might have given a 5 star to it but pros and cons both were there. Pros: 1) Excellent resort with beautiful landscaping 2) Courteous staff 3) Excellent food especially Italian restaurant 4) Buffet had many varieties Cons: 1) Terrible experience with Jairo Too reservations manager whom I sent several emails but no response and I was so uncertain about my reservation. 2) Location is pretty remote. 3) They do not have a transport facility from airport and they direct to Aventours through gbcn transport company. No one turned up for picking us. Horrible experience. 4) The 1st night it rained and water leaked in room 4419 which filled our toilet floor with water. But staff was quick in cleaning out once I complained. If I am asked will I return to same place. I would say please be responsible towards customer safety and responsibility and then only I shall return.
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Nov 26, 2025
Family Travel
Absolutely loved this resort. The grounds were beautiful and well kept. The pools were sparkling. Plenty of towels and chairs. Loved walking through the protected mangroves to the beach. Service was great. Housekeeping kept the room clean and fully stocked with towels. It is a long narrow resort so if you are in a room close to the beach it will be a long walk to the main lobby area. However, the golf carts have regular stops at many places so it was a never a problem to get around. The Snake Bar was the absolute best Lobby bar I have ever experienced. Worth the upgrade from Lindo. The food was plentiful.. restaurants were good. Lots of shopping. Our ages were 9 thru 67 and everyone had a great time!
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Nov 17, 2025
El Rancho restaurant at the Iberostar Mayan was Fantastic !
Dinner at El Rancho was one of the best experiences so far. The food was great but our waiter, Irving was the best. Attentive, great at his job, entertaining and engaging with our large group!
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryPlease note when booking a Family room, the minimum occupancy is 4 PAX but only 2 of them have to be adults.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March to April. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
***Important Information for Our Guests***Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Pet Policy : Pets Not Allowed