Resort Details
- El FogonAn international A la carte restaurant serving a wide selection of breakfast, lunch and dinner dishes, ranging from fruits and vegetables to all types of meat, fish and shellfish dishes, tasty desserts and sweet or savory breakfasts. Book your table for dinner.
- El Rancho Steak HouseA la carte specialty restaurant serving dinner only.
- El TapatioA la carte dining. Dinner menus packed with the culinary delights of Mexico offering maximum quality and flavor. Reservations required.
- Grill and Snack BarCasual poolside restaurant offering lunch, snacks, and grilled items during the day.
- L’Etoile RestaurantA la carte dining, offering French specialties for dinner only.
- La MarinaSeafood specialty dining serving dinner only.
- La PagodaThe very best in international cuisine awaits you in our a la carte restaurant serving breakfast and lunch. Here you will find a huge range of tempting fruits and vegetables, as well as meat and seafood dishes and a selection of tempting desserts.
- Various Lounges/Bars- Las Rocas
- Bar Theatre
- Las Olas - Pool bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Sauna
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's pool
New Aqua Park for families:
Presenting the new and spectacular 34,000 sq. foot Aquapark at the Iberostar Selection Paraiso Maya and Selection Paraiso Lindo in the Riviera Maya, Mexico.With 7 waterslides that stretch over 190 feet in length, this is the perfect addition to this family-friendly, beachfront resort. While parents lounge poolside with a drink in hand, kids have a chance to let out their energy in the new 30 foot tall water slides, coupled with a pirate ship (for 6 to 12 yrs old) pool and beach area for the next play adventure
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-site
- Golf †
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving centre, run by DRESSEL DIVERS INTERNATIONAL. This centre organises numerous boat trips and scuba diving and snorkelling excursions, as well as diving lessons.
- Non-Motorized Water SportsKayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinic
Snorkeling
Other activities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Cycling
Billiards
Bocce
Football
Gymnastics
Table tennis - PoolThere are 9 pools on-site including 3 lake pools, an activity pool, 2 private pools, a lazy river, a kids splash park and the only wave pool in Riviera Maya. This property has swim-up bars.
- Sauna
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis courtThere are 3 tennis courts on-site.
- On-site Entertainment
Live nightly shows in theater, disco, casino
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8777 reviews
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Mar 21, 202610/10 Best resort to stay at!!!
Iberostar Paraiso Maya Suites Lengthy review upcoming!! I just have to give a huge RAVE to this hotel and all the staff. We just left an absolute magical 2 weeks there and we can’t wait to come back. I will really miss everyone. First Celiac food specific review upcoming, other members of our family ate gluten and loved everything but the following is just for Gluten Free celiac safe food :) My 11 year old son and I have celiac disease and we were treated better than I could have ever imagined. We always were able to fully eat safely. Karen is a really special person a gift from the heavens. She’s just the sweetest person I already miss her. She helped us with breakfast almost everyday (and dinner on the last two nights!) my son was able to have Gluten Free pancakes and waffles and cinnamon rolls and bacon and really anything his heart desired (but his heart really desired pancakes and bacon and cinnamon rolls!)). Even the butter was retrieved from the back so there is no cross contamination. My heart desired lots but I can’t eat too much so I had a omelette pretty much everyday but I could have had anything. They really took care to make sure we didn’t get sick, and neither of us did! For dinner at the buffet Cecelia was amazing. So caring and thoughtful. I really can’t say enough good things. We could have almost anything we wanted, pizza, pasta, tacos, whatever you desire they will make sure it’s safe. We also had many other chefs who were absolutely amazing. We never had a bad experience. We were always full and happy (and safe!). And ice cream from the back for desert for cross contamination! Amazing! For the restaurants we only tried a few: L-Etoile Bistro (French) - unbelievably amazing. The steak and potatos were unreal both my son and I could have that no problem just no peppercorn sauce. They were so sweet to bring my son an extra plate of mashed potato’s as his starter (because that’s what he wanted!) and I had the French onion soup it was outstanding. Oh and they brought us Gluten Free toasted bread with garlic butter!!! We also were given a fancy sorbet the first night for desert and (because we went back) the second time an unbelievable tapioca pudding I’m still thinking about!! La Geisha (Japanese) This meal was also outstanding. They cooked the whole table with Gluten Free soy sauce and we got our own special sushi. I couldn’t believe we could eat here but we could! It was such a cool experience. We have something similar at home but I can’t eat there as they don’t accommodate so this was a HUGE treat!! Oh and cheese cake for desert that was Gluten Free! Olivetti Spaghetti Factory Food was amazing we had pasta and pizza and I had the most amazing salad I wish I took a picture of it and I wish I could eat it everyday!!! Service, as usual, was outstanding. We felt very safe. El Rancho steakhouse We had the steak and potatos - they gave us special potatos and special sauce that was different from everyone else but very good! Again we felt very safe. El Tapatio (Mexican) They treated us like gold. They brought starters for the table all Gluten Free all amazing!!! I wish I took more photos but I was busy eating and enjoying!! I couldn’t believe everything they could offer. They went way out of their way to make my son something a bit off the menu (he likes his food a bit more simple) and they were so accommodating and kind. Genuinely such good people. And safe!! That’s the more important! I was so scared at first as two weeks is a long time to go away and this blew all my fears away. For the resort itself Pablo and Alejandro at the pool bar were the best!! Pablo from the entertainment team we just love and we miss him!! The entertainment everyday day and night was top notch! Our room was huge and beautiful and clean. The entire resort was so well taken care of I was constantly surprised how they could keep everything so perfectly clean all the time. Even the pool bathrooms which is very impressive. Truly this resort is outstanding. Im not sure what more I could ask for. I can’t wait to come back!!!
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Mar 21, 2026Average spring break all inclusive
Went for spring break last week March for daughters senior trip. Resort is huge, too big. Strange layout. Tough to get around. Staff was typical. Busy, which was to be expected. Grounds and maintenance were fantastic. Resort looks beautiful. Landscaping is stupendous. They did a great job cleaning up the beach but sargassum in this part of Mexico is a true menace. Really unfortunate as the Mayan Riviera used to have some of the best beaches. Best work out facility is probably the best I have seen for an all inclusive. Golf course was difficult but really nice. Worth trying out. Downfall of most of these resorts is the food and drink, which for me is really important. Buffet food is always weird. Breakfast is the best, hard to mess up. Restaurants are poor expect for the teppanyaki Asian place. Hard to get reservations in spite of the fact the restaurants that require reservations are half empty. Service is slow. Dinner takes too long. Food is inconsistent. Entertainment is standard. Finding chairs always sucks. No towels cars. Have to wait for the guy to check your room number which takes a while. Weird clicking noise in the room but otherwise they were pretty quiet. Wouldn’t go back. Not terrible, just not for me. Better than RIU, worse than Dreams. Standard average all inclusive.
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Mar 21, 2026
Helpful and experienced.
Yael was very helpful with getting us a tee off time for golfing.
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Mar 21, 2026
Concierge
Yael was very helpful with setting up the app and scheduling a tee time!
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Mar 20, 2026
Great Resort
This is our second time to this resort. Iberostar Waves Paraisio Beach. Beautiful resort. Wonderful people. Especially Tony the lobby Concierge, and his assistant Jamie. Both are friendly, knowledgeable, and helpful. No question is to hard for them, and they’ll do their utmost to make your stay memorable. The food is very good. The lobby and rooms very clean. We’ll be back next year.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryPlease note when booking a Family room, the minimum occupancy is 4 PAX but only 2 of them have to be adults.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Government fee: 82.12 MXN (approx. $4.79 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March to April. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
***Important Information for Our Guests***Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Pet Policy : Pets Not Allowed