Resort Details
- El FogonAn international A la carte restaurant serving a wide selection of breakfast, lunch and dinner dishes, ranging from fruits and vegetables to all types of meat, fish and shellfish dishes, tasty desserts and sweet or savory breakfasts. Book your table for dinner.
- El Rancho Steak HouseA la carte specialty restaurant serving dinner only.
- El TapatioA la carte dining. Dinner menus packed with the culinary delights of Mexico offering maximum quality and flavor. Reservations required.
- Grill and Snack BarCasual poolside restaurant offering lunch, snacks, and grilled items during the day.
- L’Etoile RestaurantA la carte dining, offering French specialties for dinner only.
- La MarinaSeafood specialty dining serving dinner only.
- La PagodaThe very best in international cuisine awaits you in our a la carte restaurant serving breakfast and lunch. Here you will find a huge range of tempting fruits and vegetables, as well as meat and seafood dishes and a selection of tempting desserts.
- Various Lounges/Bars- Las Rocas
- Bar Theatre
- Las Olas - Pool bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Sauna
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's pool
New Aqua Park for families:
Presenting the new and spectacular 34,000 sq. foot Aquapark at the Iberostar Selection Paraiso Maya and Selection Paraiso Lindo in the Riviera Maya, Mexico.With 7 waterslides that stretch over 190 feet in length, this is the perfect addition to this family-friendly, beachfront resort. While parents lounge poolside with a drink in hand, kids have a chance to let out their energy in the new 30 foot tall water slides, coupled with a pirate ship (for 6 to 12 yrs old) pool and beach area for the next play adventure
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-site
- Golf †
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving centre, run by DRESSEL DIVERS INTERNATIONAL. This centre organises numerous boat trips and scuba diving and snorkelling excursions, as well as diving lessons.
- Non-Motorized Water SportsKayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinic
Snorkeling
Other activities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Cycling
Billiards
Bocce
Football
Gymnastics
Table tennis - PoolThere are 9 pools on-site including 3 lake pools, an activity pool, 2 private pools, a lazy river, a kids splash park and the only wave pool in Riviera Maya. This property has swim-up bars.
- Sauna
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis courtThere are 3 tennis courts on-site.
- On-site Entertainment
Live nightly shows in theater, disco, casino
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8765 reviews
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Feb 28, 2026For alexxx amazingg
Alex is the most personable and amazing person everrrr he’s the best
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Feb 27, 2026Overpriced for what is provides.
Our family member's selected this resort for his 30th birthday celebration. We have two small children so we needed a "family friendly" resort, without being too kid-centered. We are not "seasoned" all-inclusive travelers (only have been to three so far), but this was our least favorite. Upon arrival, we were not greeted with welcome drinks, or sat down to process check in. It felt like a very Holiday Inn check in process. We were luckily upgraded from Lindo to Maya Suites, which we were appreciative of with the two small children. Our room was ready upon our arrival at 4:30pm and we were golf-carted to our room promptly. They were able to accommodate our request for two cribs within about 30 minutes after we got to our room. The room was clean and did not smell of mildew as most tropical hotels do. The staff was very friendly, always saying hello. We did have an issue with my husbands golf clubs being delivered from the airline after our arrival and it took about two hours to find the location the clubs were held in the hotel. Housekeeping was pretty good. Nice clean room every day. I was disappointed as we only had one towel animal when we arrived to the room. Our kids were so excited to see if there were new ones every day as other's in our group had new animals every day. We did not get that service. We did tip our housekeepers as well. Bar service was quick and accurate, drinks were tasty. The pools were FREEZING. I understand we went in late February, and weather is unexpected, but it was disappointing that we hardly spent any time in the pools because our lips were purple. We also were disappointed with the lunch options. When you are at a resort you want to have quick meals by the pool, most days that was not available. A few days of our stay they had quick service stands outside the restaurants that served tacos / burgers / hot dogs. That was a perfect mid day snack for those who don't want to change out of swimsuits / beach wear to go to a sit down meal. The food was sub-par. Buffet was to be expected. Sit down dinners were "ok". It was very frustrating that most places did not accept reservations, but the wait time was 40-90 minutes most nights. Then after being told 90 minutes, they would text you after 30 and say your table was ready when you were already on the opposite side of the resort. I will also say, it was a much larger resort than I would have preferred. Long walks to places and so many people that staff never got to know you. Overall, I would not stay at a Iberostar resort again. Overpriced for mediocre services. Bummer.
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Feb 24, 2026
Great trip!!
Wonderful trip! Thank you Alex for the awesome customer service.
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Feb 23, 2026
Misa - excellent service! Genuinely a beautiful person
Misa is the heartbeat of this resort and we’ve been coming down for 5 years, my son a few years more, to pay him a visit. He is extremely thoughtful n set up a meal for us to enjoy - food was amazing n his service, excellent. He paired the wine with each course n it was an amazing experience. He's become like family.
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Feb 20, 2026SAFETY WARNING: Don't take your family here
SAFETY WARNING: Food Hazards, Fire Alarm Failures, and Deceptive Sales Tactics I am writing this to warn other travelers—particularly families—about the systemic safety and service failures at Iberostar Selection Paraíso Maya Suites. My recent stay (Feb 2–5, 2026) was a series of health hazards and deceptive practices that management refused to remediate. SEVERE HEALTH & SAFETY RISKS Food Safety: I observed high-risk perishables (sushi) being served at room temperature on the buffet, placed directly next to hot plates without ice. Room service was inedible and arrived smelling rancid. Fire Safety: The fire alarm in our room malfunctioned and triggered repeatedly due to standard steam from the shower. Front desk admitted this is a known "technical fault" but offered no fix or room change, resulting in total sleep deprivation. 2. DECEPTIVE "RESORT CREDIT" SCAM Do not book based on the "$400 Resort Credit" offer. These credits are a "bait-and-switch." They fail to disclose that the credits can only be used in $25 increments for every $100 spent. To use the "free" $400, you are forced to spend an additional $1,600+ at the resort. This is not a "credit"; it is a coupon for an upcharge. 3. SUBSTANDARD ACCOMMODATIONS Despite the "Suites" branding, our room was constantly damp and cold. Housekeeping was non-existent until after 3:30 PM, and the noise from the floors above was unmanaged. The "Exclusive Member" areas are a joke; they are not monitored or enforced, leaving no seating for those who actually paid for the status. MANAGEMENT RESPONSE: I raised these concerns daily while on property. Management ignored me until check-out and has since refused any refund, offering only a "room upgrade" for a future stay. I will never return to an Iberostar property. STAY AWAY. This resort prioritizes predatory sales over basic guest safety and honesty.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryPlease note when booking a Family room, the minimum occupancy is 4 PAX but only 2 of them have to be adults.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Government fee: 82.12 MXN (approx. $4.79 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March to April. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
***Important Information for Our Guests***Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Pet Policy : Pets Not Allowed