Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4157 reviews-
Mar 22, 2025Ques are unacceptable
Good location, welcoming staff, clean and relatively big rooms, high quality food, BUT ques..we were waiting for the table at breakfast in a que for quite a long time while some tables were already enpty but the staff was very slow to clean it.This is nonsense and should never happen in such places
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Mar 18, 2025Lovely place and lots to do
This hotel is nice and massive! It is also walking distance to 2 nice malls in Tokyo where it is much less crowded than in shibuya or ginza. They have a reading corner where kids can borrow books and take to their room in many different languages, I thought this was an extremely nice touch. The stand up sushi bar downstairs was also excellent, but a little pricey. Breakfast here was one of the best. Wish we could have stayed more to look around the area as we were only here 1 night. If you want a short break from the hustle and bustle of the city, I would recommend staying here for at least 1 night.
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Mar 10, 2025
Great hotel for Tokyo Marathon
We stayed here for 8 days for the Tokyo Marathon and travel after. As a diamond honors member and runner, I cannot recommend this hotel enough. Having the train station connected to the hotel made all travel so easy. As a runner, we were on the same line as the expo, and just one transition of lines were needed to get to the race start. I loved that the hotel is close enough to the city to get to main hubs in 15 mins via train but on the water to provide a reprieve from the city. I was concerned over negative reviews before our stay and we experienced NONE of that. 1) Noise level: not noisy at all. I’m highly sensitive to this before a race and it was so quiet 2) Language barrier: also super easy to communicate in English with the staff 3) Diamond status: the check in dedicated to diamond members in the executive lounge was so nice. This was the nicest executive lounge I’ve been to with an amazing breakfast, evening meals, snacks and beverages. The outdoor balcony elevates it. The included main access breakfast was also lovely. Having included access to the pool, sauna, and outdoor infinity hot tub was perfect post marathon. 4) room size and cleanliness: huge rooms even for standard size ones, super clean, and while some complained about the outdated decor, still far more updated than most US Hilton hotels
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Mar 03, 2025
Great Hilton Hotel!
We stayed here for three nights prior to our cruise. We normally stay at the Tokyo Marriott however decided to try the Hilton and were happy with the decision. We had a quick checkin after a long flight from Florida and were provided an upgrade to the executive floor. Suite was beautiful and overlooked the harbor. Executive lounge was nice and had food and cocktails every evening at 5:30. Morning breakfast in the lobby restaurant was quite nice with a huge selection of food. We would definitely stay here again.
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Mar 01, 2025
Outstanding Hotel in a Perfect Location
From the moment we walked in, we knew we were going to experience something special at Hilton Tokyo Odaiba. We were greeted at the door by a guest services representative who asked for my passport. After looking up my Hilton Honors Diamond status, we were escorted up the escalator to the Executive Lounge for priority check in. The host of the lounge asked us to have a seat at a table and help ourselves to some refreshments while she checks us in. As we enjoyed our refreshments, the host brought our keys and paperwork to our table, explaining we were upgraded to an executive level room with a view, granted access to the lounge and spa, premium WiFi, the option to have breakfast in the lounge or restaurant each day and happy hour each evening in the lounge. Never in our extensive travels have we experienced such a high level of service and hospitality. The 3rd floor lounge was not big but well laid out and quiet. There was always one or two hosts all day. The view was unbeatable of Tokyo Bay and the Rainbow Bridge and the food and drink offerings extensive. The lounge like all facilities in the hotel was immaculately clean. Walking into our upgraded 12th floor room took our breath away! The view from the balcony of the bay was one of the most beautiful we have ever experienced. The room was luxurious, featuring a control console for the drapes, lights, thermostat and privacy sign on the door. The room also had an air purifier/humidifier, fridge, Nespresso machine and kettle, a Toto bidet, a shower room with soaking tub, a view from the shower, robes, slippers and complimentary water and toiletries. The room was spacious and the beds very comfortable. The daily housekeeping was absolutely the best we’ve experienced anywhere with consistent attention to detail each day, leaving the room in the same pristine, well-stocked condition we found it in the very first day. We experienced breakfast both in the lounge and restaurant and happy hour and afternoon tea in the lounge. Thoughtfulness and hospitality showed in every aspect. This is partially cultural in Japan but in my opinion also due to good management of the hotel. Being comfortable with using the Tokyo train network, we found the hotel location to be perfect, connected by a covered walkway to the Daiba Station on the Yurikamome train line. Both airports and central Tokyo are accessible with one train connection. We really enjoyed our stay at the Hilton Tokyo Odaiba, so much that we were sad checking out and leaving our favorite view behind. I recommend this hotel highly.