The hotel discount is already reflected in the vacation price.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- Cityscape LoungePerched on the 46th floor, eye level with the San Francisco Skyline. Cityscape, our signature cocktail lounge, transports you through a sensory experience not replicated anywhere else. Challenge our bartenders with your favorite drink or try one of our custom cocktails, local wines and beer while you enjoy your unique vantage point of a unique city. Please note: Cityscape will be for guests 21+ only from 10:00 pm to close Friday and Saturday night
- Herb N’ KitchenIf you are hungry for breakfast or looking for something sweet before bed, Herb N Kitchen has you covered. Our grab-n-go market has everything from gourmet salads and sandwiches, custom coffees and large selection of cold beverages. Peruse the local sweets and treats to make you feel at home here in San Francisco. Don't feel like leaving your room? No problem, we can deliver!
- PoachedBreakfast, one of the most important meals of the day. Start it at Poached, where we understand that coffee is life and breakfast is better with options. On our substantial breakfast buffet, you'll find delicious staples and healthy alternatives while catering to every specialty diet. In a hurry? Ask our Team Members for our On the Flight to go container. Enjoy Poached from anywhere!
- The Lobby BarOur Lobby bar acts as an anchor for the hotel. Meet with friends, people watch or maybe get some work done. This dynamic space acts as your comfortable living room while you're away from home. Relax, work or socialize, your choice!
- RoomService
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Buffet breakfast†
- Car rental desk†
- Children's nursery†
- Coffee shop†
- †
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Buffet breakfast†
- Car rental desk†
- Children's nursery†
- Coffee shop†
- Communal bar area†
- Concierge desk†
- Connecting rooms†
- Currency exchange†
- Electric car charging stations†
- Elevators†
- Exhibition/convention floor†
- Fitness Facilities†
- Fitness Facilities†
- Food and beverage outlets†
- Game room†
- Game room†
- Gift/News stand†
- Heated pool†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Laundry/Valet service†
- Meeting rooms†
- Multilingual staff†
- On-Site parking†
- Outdoor pool†
- Parking†
- Parking - controlled access gates to enter parking area†
- Pet-sitting services†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Technical concierge†
- Tour/sightseeing desk†
- Wheelchair access†
- Wireless internet connection in public areas†
- Business Center†
- Ethernet Connectivity†
- Fax Machine†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- Printer†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Gym †exerciseRoom
- Outdoor pool †Outdoor pool
- Sightseeing tours †Sightseeing tours
- Basketball court †Basketball court
- Beach †Beach
- Bike rental †Bike rental
- Bowling alley †Bowling alley
- Cardiovascular exercise †Cardiovascular exercise
- Fishing †Fishing
- Gambling †Gambling
- Gym †Fitness center
- Hiking trail †Hiking trail
- Jogging trail †Jogging trail
- Playground †Playground
- Pool †Pool
- Racquetball court †Racquetball court
- Sailing †sailing rentals and day dinner/brunch cruises
- Scuba diving †Scuba diving
- Squash court †Squash court
- Weightlifting †Weightlifting
- Whirlpool †Whirlpool
- Chase Arena
- Curran Theater
- Moscone Convention Center
- Oracle Park
- SF Museum of Modern Art
- Union Square
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4916 reviews
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Feb 09, 2026Fantastic Service!!
I had the most wonderful time at this beautiful hotel. From my check-in with Kaira, to a wonderful concierge person named Javier. I was there to celebrate my birthday. Ms. Kaira made my check-in very pleasant. I was visiting from San Diego, arriving almost at 1 a.m. The people at the Herb Kitchen were simply amazing. Also, my bartender, Mr. Craig or Greg (if not mistaken), was fantastic. He definitely knew how to make my drinks. And last to the man for concierge in the pm shift on Thursday afternoon. Thank you for recommending me to John Grills was a fantastic place to finish celebrating my birthday. I was very pleased with the service and would definitely be coming back. I highly recommend this location. Very close to everything to do, like taking the city tour and the Fisherman's Wharf. Thank you for the great experience :)
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Feb 03, 2026
Fantastic Hotel, Great central location in SF
I stay here monthly with work. They hotels in a great location very accessible. All staff are so friendly and helpful. They have an amazing roof top bar serving some amazing cocktails and wines. Rooms all spacious and great comfy beds.
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Feb 01, 2026Broken elevators- use at your own risk
TL;DR elevators got stuck for 42 minutes plus heard it got stuck again a couple to days later. I’m writing to follow up on a safety incident during my recent stay at the Hilton in San Francisco. On 1/21, I was trapped in a hotel elevator for approximately 42 minutes along with multiple other guests. The elevator became uncomfortably warm, and the San Francisco Fire Department assisted in getting us out. While I understand that mechanical issues can happen, the experience was distressing, and the hotel declined any service recovery when I raised it on site or any goodwill. What prompted me to write this out now is that I’ve since learned the same elevator became stuck again a couple of days later, involving another group of guests. Given the short timeframe between incidents, I’m concerned this may indicate an unresolved safety or maintenance issue. Tried reaching out personally through chat because no email is provided and I was left waiting for someone to get back to me for 40+ minutes and eventually gave up
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Jan 02, 2026Decent experience at Hilton SAN Francisco O farrell
Staff were welcoming but slight wait on check in at 10.30pm. Disappointed at the charge for receiving small parcel. $5-$10 but can be charged to room or by card. No cash. Was not told beforehand. Libby is lively and good decor. Facilities are ok but cannot use pool or hot tub as it’s winter and cold weather. Dedicated buffet breakfast room was nice but compared to sister property, Parc 55. No omelette or egg station and variety much less compared to Parc 55. Sofa in room and view for skyline was much better compared to Parc 55. Just that I think the sofa in room needs proper cleaning due to constant itchiness. Room amenities are basic. If you want toothbrush/toothpaste or cotton buds, you have to call to ask which I found a bit inconvenient. The roof top bar in Hilton is considered excellent for views and atmosphere. Value for money is iffy. Buffet breakfast in dedicated room without omelette station and no waffles is around $46 after tax and mandatory 18% service charge/tips. Most people buy and take and go from herb kitchen. This property together with Parc 55 are older buildings with Parc 55 being more aged in decor and tend to be quieter. This property charges mandatory $25 destination charge given back as f and B credits but I found the credits to be sufficient daily for one person breakfast only, not two. Location wise, it is close to Powell street and close to town. There is a trader joes 2 blocks away and whole foods and chipotle within walking distance. Macy’s and cheesecake factory are nearby. Large property with many many rooms in place. They also house airline crews. Fitness room and pool but no change room attached and these facilities are located either in basement or 16th floor.
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Dec 13, 2025Guest service
As event guests, we did not have access to the elevators, which resulted in us waiting at the front desk for almost 40 minutes just to get our turn. That experience was frustrating and poorly managed. Despite these issues, I would still rate the overall experience 3 stars. However, I was especially disappointed by the interaction with the parking gate attendant at 12:25 AM. When I asked a simple question regarding the parking charge, he was unprofessional, dismissive, and disrespectful, making me feel talked down to rather than assisted. I believe guests should be treated with basic courtesy, especially when issues arise due to event timing and access limitations. I did not stay at the hotel. I was only a guest attending an event and parked using event parking, which we already paid for. However, after the event, we were charged again for an additional hour, even though the event itself did not end until 12:15 AM, and we returned to the parking lot at 12:25 AM. Because of this 10-minute delay caused by the event running late we were required to pay the same parking fee a second time, which feels unreasonable since we had already paid for event parking. I’m requesting a review or adjustment of this charge, as the extra fee resulted from the event schedule, not from extended or overnight parking.
- AdvisoryA tip for GPS navigation devices: Input the address 222 Ellis St. for guidance to the hotel's valet and self parking entrance.
- AdvisoryA mandatory $45.00 PLUS TAX per room per night Service Charge is payable by hotel guest directly to hotel. Charge amount is subject to change. Daily Mandatory Charge includes California Tourism, Moscone Expansion District, and San Francisco Tourism Improvement District Assessments.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18